Unfriendly Skies: America's Worst Airlines
Forbes Via ABC News:
As air travelers' summer of hell draws to a close, stories of canceled flights, lost luggage and late arrivals abound. But while it might seem that the whole system is a mess, which carriers are actually the biggest culprits?
Other than JetBlue's much publicized ice storm fiasco in February, customers seem to be engaged in a general rage against the industry machine. And it's true that some common annoyances, like long security lines, come courtesy of the government and tend to affect airlines across the board.