Huffpost Business

Cable, Phone Bills Becoming Negotiable

Posted: Updated:

Frustrated with his hefty and mounting monthly bill for TV, Internet and phone service, Alan Weinkrantz of San Antonio decided to call his provider, AT&T, shortly before Christmas to ask for a discount.

"Times are tough, and I don't think I can keep paying these rates," Mr. Weinkrantz says he told an AT&T representative. A communications-industry consultant who keeps a close eye on the space, Mr. Weinkrantz says he hoped for a reduction of about 10% to his $159 monthly bill.

To his surprise, AT&T reduced his bill to $94 a month, a drop of almost 50%, for a one-year period. "I was very surprised," Mr. Weinkrantz says. An AT&T spokesman declined to comment on the specific bill but said that "we work hard to give our customers the services they need at the best price."

Read the whole story at Wall Street Journal