AT&T Admits Overeager Employees Helped 'Idol' Fans Text For Kris

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LYNN ELBER | May 27, 2009 08:46 PM EST | AP

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FILE - In this May 20, 2009 file photo, American Idol finalists Adam Lambert, left, and Kris Allen arrive to the season finale of American Idol in Los Angeles. (AP Photo/Chris Pizzello, file)

LOS ANGELES — A few overeager AT&T employees brought demo phones to "American Idol" viewing parties in Arkansas and helped fans text their votes, but their actions did not affect the outcome between native son Kris Allen and Adam Lambert, the company said Wednesday.

Allen, 23, of Conway, Ark., won by an undisclosed margin over Lambert, 27, of San Diego, a powerful singer who'd been cast by the show's judges as the front-runner. Host Ryan Seacrest said nearly 100 million votes were sent by phone or text message after last Tuesday's final performance, but did not mention how those votes were divided.

While anyone in the United States could phone in votes, only AT&T customers were allowed to text.

About 20 phones were brought to two separate parties in Arkansas, and two of those phones were capable of sending multiple votes by so-called "power texting," a person familiar with the gatherings said. A second person, with knowledge of the voting results, said Allen won by a large enough margin that a handful of voters could not have swayed the outcome.

Both spoke on condition of anonymity because they were not authorized to comment on the voting process or the Arkansas parties.

"Idol" prohibits "power voting" by text or phone, and has internal safeguards against the practice.

In a joint statement, Fox and producer FremantleMedia said the results were "fair, accurate and verified" by an independent, third-party monitor to protect the integrity of the voting process. "In no way did any individuals unfairly influence the outcome of the competition."

"Kris Allen is, without a doubt, the American Idol," Fox and FremantleMedia said.

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According to AT&T, "a few local AT&T employees" were invited to attend local viewing parties in Arkansas for the "American Idol" finale, parties the company said were similar to other, "countless" ones held in "homes, bars and other public places" nationwide.

"Caught up in the enthusiasm of rooting for their hometown contestant, they brought a small number of demo phones with them and provided texting tutorials to those who were interested," AT&T said in its statement.

Dallas-based AT&T, the country's largest telecommunications company, is one of the show's main sponsors, though it did not sponsor the parties in question.

"Going forward, we will make sure our employees understand our sponsorship celebrates the competition, not individual contestants. That said, it's quite a leap to suggest that a few individuals could have impacted the final results," the company said.

An AT&T spokesman declined to address how many employees were invited or how many people attended the Arkansas parties.

One of the parties attended by AT&T was at the University of Central Arkansas' Estes Stadium, with about 2,000 people in attendance, the Arkansas Democrat-Gazette reported last week. The paper said display phones and company representatives were on hand to teach multiple "power texting" there, with phones and representatives also available at a watch party at the Peabody Little Rock hotel.

Sonja Keith, part of the "Kris Allen Kick Awesome Task Force" that helped organize watch parties, said she contacted AT&T about coming to the party at the stadium in Conway because she'd heard some people were having difficulty getting through on the toll-free number.

"A suggestion was made that we needed to get in touch with the phone carriers to see if there was a problem _ if there was something that they could do to ensure that our calls were getting through."

Keith said the business was one of many that participated at the various events held throughout the competition, and did so with "good intentions."

"I don't think anybody was trying to do anything underhanded or be unfair. I would think that the people in San Diego (Lambert's hometown) have the same resources available to them that the people in Conway do. I don't know that they were as organized as we were in terms of their support."

"Idol" has been inconsistent in its disclosure of vote totals: Last year, Seacrest said during the finale that 12 million votes was the difference between winner David Cook and runner-up David Archuleta. Other results have been vaguely referenced as "close," while some _ like this year's finale _ have not been officially addressed at all.

For his part, Lambert said he didn't know the results of the final vote, and "didn't ask." But he was more suspicious of the "Gokey factor" _ the migration of church leader Danny Gokey's votes to the more conservative Allen _ than any kind of grassroots effort.

"I knew that (losing) was a possibility," Lambert said Tuesday. "I knew that Kris had just as much of a chance as I did. You know, it was gonna come down to the two of us, and the people that had been voting for more of the conservative choices up until then were probably going to default more to Kris than to me."

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On the Net:

http://www.americanidol.com

___

Associated Press writer Noah Trister in Little Rock, Ark., and AP entertainment writer Erin Carlson in New York contributed to this story.

LOS ANGELES — A few overeager AT&T employees brought demo phones to "American Idol" viewing parties in Arkansas and helped fans text their votes, but their actions did not affect the outcome bet...
LOS ANGELES — A few overeager AT&T employees brought demo phones to "American Idol" viewing parties in Arkansas and helped fans text their votes, but their actions did not affect the outcome bet...
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ONLY a couple AT&T employees

sounds familiar

Yeah, Abu Ghraib was just a couple night staff pulling frat house pranks.

BITE ME!

    Favorite    Flag as abusive Posted 05:58 PM on 05/27/2009
- wietog I'm a Fan of wietog 25 fans permalink
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AT&T = red states? I hate AT&T. They are AWFUL to work for. Don't go with them. Use any other carrier.

When they "merged" with Cingular, and there were some budget issues, they took away the water service and coffee from the employees.

Ahem. Water and coffee.

That's like Donald Trump using cheaper toilet paper.

    Favorite    Flag as abusive Posted 05:57 PM on 05/27/2009

I actively AVOID AT&T, regardless of whether it might cost me a little more money. They are trying to regain that monopoly that was forcibly broken up back in the '90's.

And BTW, their wireless service sucked... I had Cingular before it was AT&T, but my contract was still active for another 9 months. 9 months of HELLL!!!!

    Favorite    Flag as abusive Posted 07:12 PM on 05/27/2009
- cinesimon I'm a Fan of cinesimon 65 fans permalink

Given that Fox News viewers consider the ratings there as an indication of how fair and balanced their favorites infotainment channel is, I guess they also consider this show as just as relevant to our politics and national security!

    Favorite    Flag as abusive Posted 05:53 PM on 05/27/2009
- skippyB I'm a Fan of skippyB 10 fans permalink

One thing I'll say about that show -- I don't watch it, but the talent sure rises to the top and comes out in the end. Kelly Clarkson and Jennifer Hudson? Glad I've eventually had the chance to hear them and support them. I don't even know if they won.... patience everyone -

    Favorite    Flag as abusive Posted 05:46 PM on 05/27/2009

Hudson didn't win, but she did go out & get herself an Oscar after Idol!!

    Favorite    Flag as abusive Posted 07:13 PM on 05/27/2009
- Tkevan I'm a Fan of Tkevan 11 fans permalink

Heard the other kid sing (Adam). I thought David Coverdale was gone?

    Favorite    Flag as abusive Posted 05:46 PM on 05/27/2009
- atomic I'm a Fan of atomic 68 fans permalink
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These are media monoliths ... you think they feel an obligation to tell us the truth .. it leaked out that they tricked the vote ... you think they are going to tell the truth. Too much money involved in this ... they're making 100's of millions of dollars each episode. What truth?

    Favorite    Flag as abusive Posted 05:43 PM on 05/27/2009
- Binea I'm a Fan of Binea 6 fans permalink
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The only fair way to settle this is to have a do over between the two boys :) C'mon Fox one more...

    Favorite    Flag as abusive Posted 05:43 PM on 05/27/2009
- Shzron1946 I'm a Fan of Shzron1946 3 fans permalink

Who needs a do-over? Time willl tell for the Adam and Kris thing just as it did for the Reuben and Clay thing. Take a look at those two. Who REALLY won?

    Favorite    Flag as abusive Posted 06:25 PM on 05/27/2009
- lynettema I'm a Fan of lynettema 57 fans permalink

AT&T were the telecom company that willingly eaves dropped on Americans for GW. I don't trust them.

    Favorite    Flag as abusive Posted 05:43 PM on 05/27/2009
- SadieGirl I'm a Fan of SadieGirl 6 fans permalink

You have good reason not to trust them - just don't purchase their products or services.

    Favorite    Flag as abusive Posted 08:08 PM on 05/27/2009
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I'm all for anything that makes Simon Cowell and the entire Amercian Idol franchise look foolish.

It's George W. Bush's fault anyway.

    Favorite    Flag as abusive Posted 05:43 PM on 05/27/2009

Repeat after me libz: WAAAAAAAAA!

    Favorite    Flag as abusive Posted 05:42 PM on 05/27/2009
- KodeBloo I'm a Fan of KodeBloo 37 fans permalink
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That's actually the sound of Conservatards reacting to Sotomayor, isn't it?

    Favorite    Flag as abusive Posted 05:47 PM on 05/27/2009
- Mabo I'm a Fan of Mabo 16 fans permalink
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Sure...who cares about the Constitution anyway...she doesn't like it as it stands now anyway. She is on board with Obama...he thinks the same thing. That IS something to cry about...

    Favorite    Flag as abusive Posted 06:28 PM on 05/27/2009
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"FOX and the producers of 'American Idol' are absolutely certain that the results of this competition are fair, accurate and verified. Kris Allen is, without a doubt, the American Idol," the statement read. "We have an independent third-party monitoring procedure in place to ensure the integrity of the voting process. In no way did any individuals unfairly influence the outcome of the competition."

What else can they say? That Kris isn't the winner now? More BS from a corporation because everyone knows Adam Lambert won hands-down.

    Favorite    Flag as abusive Posted 05:39 PM on 05/27/2009
- sleek I'm a Fan of sleek 14 fans permalink

Who cares? It just doesn't matter.

Remember, it is just a TV SHOW!

It's just pure entertainment created by folks who work at one TV network. It's not a sanctioned event like the Olympics or a US national election.

If anyone takes TV shows too seriously their priorities are WAY out of whack!

    Favorite    Flag as abusive Posted 05:46 PM on 05/27/2009
- justice11 I'm a Fan of justice11 15 fans permalink

And in a joint statement, FOX and 19 Entertainment, the producers of the show, also said they do not believe the AT&T employees' actions affected the results of the show.

"FOX and the producers of 'American Idol' are absolutely certain that the results of this competition are fair, accurate and verified. Kris Allen is, without a doubt, the American Idol," the statement read. "We have an independent third-party monitoring procedure in place to ensure the integrity of the voting process. In no way did any individuals unfairly influence the outcome of the competition."

FAUX IS AS DIRTY AS THEY COME!! NUFF SAID!

    Favorite    Flag as abusive Posted 05:34 PM on 05/27/2009
- Dhammi I'm a Fan of Dhammi 15 fans permalink
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Don't be for sure it had everyything to do with A T & T. I tried for hours to vote for Kris and I never did get through. Generally speaking I believe the 'right' person won. Adam was great yet I wouldn't be rushing out to purchase his albums. On the other hand I would buy one of Kris's.

    Favorite    Flag as abusive Posted 05:33 PM on 05/27/2009
- KarenT I'm a Fan of KarenT 132 fans permalink

And just the opposite for me. I couldnt get through for Adam and never received a verified response to my text messages. I would buy Adam's albums but noy Kris

    Favorite    Flag as abusive Posted 05:38 PM on 05/27/2009

I agree with you. I would buy Adam's albums, but not Kris'. Kris is not American Idol material. He'll fade out just like Fantasia, Taylor Hicks, you get the point. Adam will sell more albums than Kris, IMO. I also heard that Queen is wanting Adam to be their frontman. Kris only wishes he could sing like Adam!

    Favorite    Flag as abusive Posted 06:14 PM on 05/27/2009
- SadieGirl I'm a Fan of SadieGirl 6 fans permalink

Ditto. Can't wait for Adams album. I wish he could put his whole season on a CD tomorrow and it would be at the top of the charts in 24 hours. I may be a middle aged old broad, but he's the best I have ever seen on that show. However, after this season, with the voting as rigged as the 2004 election, I doubt I'll be watching anymore. I've enjoyed it, but when the integrity of the show is compromised, I'm out. I'll miss it.

    Favorite    Flag as abusive Posted 08:14 PM on 05/27/2009
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Isn't it great that this article ISN'T about Jon & Kate?

    Favorite    Flag as abusive Posted 05:32 PM on 05/27/2009

I'm dropping my AT&T Bundle and going with Charter Comm.
90 million votes and 40 million cast in Arkansas......give me a break.

Adams was the best.................period.

    Favorite    Flag as abusive Posted 05:30 PM on 05/27/2009
- SoCalNick I'm a Fan of SoCalNick 88 fans permalink
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Are your vote tallys Correct??? If so I smell MAJOR Actionable FRAUD!

    Favorite    Flag as abusive Posted 06:05 PM on 05/27/2009
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