Nearly Nine Percent Of Southwest Fleet Uses Unapproved Parts; FAA Investigating

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DAVID KOENIG | 08/26/09 07:22 PM | AP

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Southwest

DALLAS — Federal officials say a maintenance company hired by Southwest Airlines used unapproved parts for repairs on some jets.

The parts will have to be replaced, but as they are not considered an immediate safety threat regulators will let Southwest keep flying the planes for 10 days – until next Tuesday – while it decides how to fix the problem.

Southwest said Wednesday that the incident led it to ground 46 planes – nearly 9 percent of its fleet – for several hours last Saturday. That led to 15 canceled flights and widespread delays – Southwest said its on-time performance fell to 68 percent, down from 78 percent in June, the last month for which government statistics are available.

An investigator for the Federal Aviation Administration raised questions about the parts during an inspection Friday of a facility that maintains planes for Southwest. The parts, called exhaust gate assembly hinge fittings, are used in deflecting hot engine exhaust away from wing flaps. Southwest uses only Boeing 737 aircraft, which have an engine on each wing.

The maintenance company, which was not identified by Southwest or the FAA, used hinge assemblies made by a subcontractor who is not certified to make the parts, according to the agency.

That led to discussions Friday night between Southwest, Boeing Co. and the FAA about what to do next, but the airline really had no choice. Federal regulations prohibit knowingly operating a plane with unapproved parts, so Southwest grounded planes that had received the hinge fittings.

By late Saturday, engineers determined that the use of the parts didn't pose an immediate safety danger, so the FAA let Southwest use the planes temporarily.

"The parts have to come off the planes, it's just a matter of how quickly that has to be done," said FAA spokesman Lynn Lunsford. "Unapproved parts don't belong on airplanes."

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Lunsford said late Wednesday that FAA officials were still talking with Southwest about the situation. He said it was too early to know whether Southwest would face any penalties.

Southwest spokeswoman Beth Harbin said the issue hinged on the documentation of repairs on the part by a vendor that does maintenance for the airline. Harbin said she didn't know of previous concerns about the repairs.

The FAA cracked down on use of unapproved parts in aircraft in the 1990s and reduced their use, said Thomas Anthony, who led FAA investigations into the practice and is now director of the aviation safety program at the University of Southern California.

Anthony said unapproved parts are a potential safety hazard because they haven't been tested to see if they will hold up when working alongside other components on the plane.

"A part is not just a part," he said.

No matter who made the hinge fittings, Anthony said, it's the airline's responsibility to ensure that only FAA-approved parts go on its planes.

In March, Dallas-based Southwest agreed to pay $7.5 million to settle FAA allegations that the airline made nearly 60,000 flights on planes that had missed required examinations for structural cracks and flew them 1,450 times even after being notified of the missed inspections.

Federal safety officials are also investigating an incident in June in which a foot-long hole opened in the top of a Southwest jet bound from Nashville to Baltimore, forcing the pilot to make an emergency landing in West Virginia. There were no injuries. Government records indicated that eight cracks in the frame required repairs in January.

Southwest Airlines Co. carries more than 100 million U.S. passengers a year, more than any other airline.

Southwest shares fell 8 cents to close at $8.60 Wednesday.

DALLAS — Federal officials say a maintenance company hired by Southwest Airlines used unapproved parts for repairs on some jets. The parts will have to be replaced, but as they are not consider...
DALLAS — Federal officials say a maintenance company hired by Southwest Airlines used unapproved parts for repairs on some jets. The parts will have to be replaced, but as they are not consider...
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- the964kid I'm a Fan of the964kid 61 fans permalink
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A message to the execs who approved these shabby repairs: wanna get away??

    Favorite    Flag as abusive Posted 03:35 PM on 08/28/2009
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Ever since watching the Southwest Airlines TV reality show that showed they have such awful check-in staff, I did not go near that company. I had never seen such nasty, rude and authoritarian group of incompetents before. I thought that if the front staff were so incompetent how could the back (repair) staff be any better. If only southwest was flying to were I wanted to go......I just would not go.

    Favorite    Flag as abusive Posted 04:35 AM on 08/28/2009

Air travel needs regulations and controls, in fact every civilized country has this institution. Due to safety issues parts have to have a certain standards and no-name parts are not good enough. We had a tv program recently in Germany about a "black market" for airplane spare parts in Florida. Absolutely horrible. I understand many of you don't want any "regulation", but on this one it makes sense IMO. There are many airlines in Africa where nobody in his right mind would fly with as they have no safety standard at all.

    Favorite    Flag as abusive Posted 02:42 AM on 08/28/2009
- LeeCalif I'm a Fan of LeeCalif 68 fans permalink

I remember a Southwest reservations clerk trying to argue with me when I stated my disappointment in Southwest avoiding FAA Inspections.

She said I was mistaken and Southwest never attempted to avoid inspections. It was the news media.

Since then, no more Southwest.

Now, with this story, it shows they have only gotten worse.

    Favorite    Flag as abusive Posted 11:58 PM on 08/27/2009

I just wonder if there is not another story lurking underneath. Given the rampant greed and corruption in our government, I wonder if the parts are just as good and less expensive, yet meet FAA standard but are not on the approved list of suppliers. What does it take to get on the list? Are there those out there that are or have been continually turned down? Why? Are we as safe or more safe while flying less expensively though using these 'unapproved' parts? Just a wondering!

    Favorite    Flag as abusive Posted 06:05 PM on 08/27/2009
- Mexitli I'm a Fan of Mexitli 10 fans permalink
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This looks interesting. It's dated and comes with a mile long disclaimer but...

Airline Accident Rates
http://www.planecrashinfo.com/rates.htm

    Favorite    Flag as abusive Posted 04:48 PM on 08/27/2009
- RazeTemple I'm a Fan of RazeTemple 32 fans permalink
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some more - http://www.baaa-acro.com/ - with pictures!

    Favorite    Flag as abusive Posted 11:29 AM on 08/28/2009
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this is more burdensome govt regulation that drives up the cost on the very people the govt purports to be trying to protect. If a reputable company can make reliable parts why do we need to have a govt bureaucrat sign off on it? Parts that cost less do not necassarily mean less reliable.

    Favorite    Flag as abusive Posted 01:45 PM on 08/27/2009
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happy flying!

    Favorite    Flag as abusive Posted 01:48 PM on 08/27/2009
- xansam I'm a Fan of xansam 20 fans permalink

how do you know they are a reputable company? you going to risk it? QUALITY costs.

    Favorite    Flag as abusive Posted 02:27 PM on 08/27/2009
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the airline can do inspections of the manufacturing plant and testing of samples. They aren't buying hinges from some guy out of the trunk of his car.

    Favorite    Flag as abusive Posted 02:38 PM on 08/27/2009

I always use FAA approved 3-M union-made duct tape when mending airliners.

    Favorite    Flag as abusive Posted 01:29 PM on 08/27/2009
- ThomasMc I'm a Fan of ThomasMc 10 fans permalink

Why is the FAA protecting the company that did this???

    Favorite    Flag as abusive Posted 12:26 PM on 08/27/2009

As long as it made profit and the company survives who cares. Its the American way.

    Favorite    Flag as abusive Posted 12:26 PM on 08/27/2009
- TJCole I'm a Fan of TJCole 160 fans permalink
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We really must Nationalize our Airlines, and require all routine maintenance be done in America not these third world countries as it is being done now, in Mexico, and central America...!

    Favorite    Flag as abusive Posted 12:06 PM on 08/27/2009

I can hear the conversation echoed down from Board Member to Fleet Manager .....to Tech:

"Look, 'approved' just means 'costs more money.'
Regular rubber band vs. "approved" rubber band -- No Diff, except $100 for "approved" one, Right? You've heard of those $8,000 Toilets, right? Cra-zy.
So...We got these "gate assemblies from converted BBQ grills from Home Depot. A weld is a weld, Right? Not one (plane) has come down yet, Right? Well, okay then. Get to it my man!"

Actually this is the exchange and the lowest level...Everyone else further up the chain, insulates from liability by insisting the "job get done," but providing no money or resources only the threat of losing your job if it isn't done. When planes come down from sky, literally in this case and figuratively in others, they'll be "shocked" that shortcuts were taken and the little guy gets fired.

We need more unions to protect or workers. Each worker will get a little whistle with paid dues.

    Favorite    Flag as abusive Posted 11:53 AM on 08/27/2009
- DeSwiss I'm a Fan of DeSwiss 28 fans permalink
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Ahhhh. So that's where all those cheap fares come from!

    Favorite    Flag as abusive Posted 11:50 AM on 08/27/2009

A while back i saw a picture of a plane from an asian airline with an engine being held together by old seat belts. No joke.

This is what you get with deregulation and "cost cutting." Farm out the maintenance to other countries for better profits. Just remember if something goes wrong, people die, but it is just a cost of doing business for the airlines.

But as long as we profit, its OK, right?

    Favorite    Flag as abusive Posted 11:23 AM on 08/27/2009

This is what deregulating the airlines has brought us.

That and bottom-lining for maximum profit.

Welcome to the free market.

    Favorite    Flag as abusive Posted 11:17 AM on 08/27/2009
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