11/22/2009 05:12 am ET | Updated Nov 17, 2011

Learning To Listen: How Communication Saves Relationships

Most people don't do a very good job of listening. When they're upset, they don't acknowledge how the other person is feeling and insist that the other person is wrong. Next time you have a row with someone, keep a mental list of whether you are guilty of the following errors.

Read more on Telegraph