Huffpost Technology

Online Reviews: "Lovey-Dovey" Critics Fuel Grade Inflation On The Web

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The Web can be a mean-spirited place. But when it comes to online reviews, the Internet is a village where the books are strong, YouTube clips are good-looking and the dog food is above average.

One of the Web's little secrets is that when consumers write online reviews, they tend to leave positive ratings: The average grade for things online is about 4.3 stars out of five.

Read the whole story at wsj.com

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