Online Reviews: "Lovey-Dovey" Critics Fuel Grade Inflation On The Web

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First Posted: 10- 5-09 10:55 AM   |   Updated: 10- 5-09 11:06 AM

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Online Critics

wsj.com:

The Web can be a mean-spirited place. But when it comes to online reviews, the Internet is a village where the books are strong, YouTube clips are good-looking and the dog food is above average.

One of the Web's little secrets is that when consumers write online reviews, they tend to leave positive ratings: The average grade for things online is about 4.3 stars out of five.

Read the whole story: wsj.com

The Web can be a mean-spirited place. But when it comes to online reviews, the Internet is a village where the books are strong, YouTube clips are good-looking and the dog food is above average. On...
The Web can be a mean-spirited place. But when it comes to online reviews, the Internet is a village where the books are strong, YouTube clips are good-looking and the dog food is above average. On...
Filed by Bianca Bosker  |  Report Corrections
 
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