Maclaren Stroller Recall: What To Do If You Own One Of The Million Recalled Strollers

UPDATE: The Maclaren stroller recall has overloaded the server of Maclaren's Web site. In the meantime, here's background on the recall and what to do once the Web site is back up and running.

England-based stroller company Maclaren is recalling one million strollers sold in the United States between 1999 and 2009 after 12 reports of childrens' fingertips being cut off.

MSNBC details the apparent issue: "A side hinge mechanism poses a hazard to children's fingers when the umbrella stroller is being opened or closed, the company says."

USA Today reports that the following models are affected by the massive recall: Volo, Triumph, Quest Sport, Quest Mod, Techno XT, Techno XLR, Twin Triumph, Twin Techno and Easy Traveller models.

Affected consumers are asked to contact Maclaren here to receive a cover for the dangerous hinges, but a word of caution: the company's Web site has been slow today.

Comments

[revko]

12:11 AM on 11/11/2009

Promote free range babies

[baybeblue]

03:13 PM on 11/10/2009

I am not surprised by Maclaren's late response to the problem of the dangerous hinges. Earlier this year in May I emailed the company about the clip on the side that that holds the stroller in the closed position. I have copied their reply below...

\"Hello Valerie,

Thank you for your email regarding Maclaren strollers.

I am sorry but we do not supply Uplock clips direct to private

customers. You can view our service agents listing on our website

www.maclarenbaby.com under the Customer

Services section.

By entering your zip code you can find the nearest agent who can repair

your buggy.

I hope this information helps with your enquiry.\"

Regards

Martin

Martin Hunter

Spares Sales Manager

Maclaren Europe Limited

Station Works, Long Buckby

Northamptonshire NN6 7PF

Tel: [phone]

Fax: [phone]

maclarenbaby.com

The nearest agent to me is over 40 miles away!!! They refused to even let me BUY the clip that I needed because I purchased my stroller on Ebay. They should either stand behind their products or get out of the business of baby equipment!!! I hope if they continue to produce any baby product this will teach them a lesson.

Parents beware of Maclaren!

Valerie

[vippy]

01:42 PM on 11/10/2009

So many parents today are ignorant. One does not let a toddler near a project when assembling a stroller or anything else. Why make the companies responsible for stupid parents? One also cannot put warning signs on everything because people today have no foresight. Just like the mother whose
stroller rolled down the subway. She should have positioned the wheels that they can't roll forward, into harm's way. Strollers even have a lock on the wheels! I still don't see how a small child gets near a window and gets strangled in one of those cords. How did we ever survive back in the 1960s or before that?

[christimarie]

11:26 AM on 11/10/2009

These strollers are made in China. You pay big dollars for items made with slave labor, and who really knows what is in the fabrics, dyes, metal plating, etc. For the money paid for these items, one should be able to get a good quality product made in USA. When you see Made in China, put it back on the shelf!

[bridge to somewhere]

03:17 PM on 11/10/2009

Are there any NOT made in China? I spend plenty of time researching my purchases to avoid anything from China...where possible...and it is getting nearly impossible to find some products from anywhere else!

[GerryS]

04:47 PM on 11/09/2009

I am not worried, the kid in the photo is plastic----------

[alarmbell]

03:39 PM on 11/09/2009

I can't believe how complicated strollers are now. My parents pushed me around in those flimsy plastic things you see being sold in dollar stores now. Maybe the simpler the design the fewer accidents there would be?

[RuffNReddy]

03:28 PM on 11/09/2009

What do you do if you own one?
Easy. Cut of your finger and sue!
It's the American way!

[VOTER]

12:17 PM on 11/10/2009

(-)

[Jeffin90019]

02:58 PM on 11/09/2009

I'm sick of these SUV-sized strollers hogging sidewalks and walkways everywhere you go. These ridiculous contraptions have everything but a microwave oven because heaven forbid the precious passenger should do without anything at any moment.

[vippy]

01:43 PM on 11/10/2009

I would give a lot for a German built baby buggy!

[fleaba]

02:17 PM on 11/09/2009

Um, this sounds like a parent accountability issue to me. Don't let your kids fingers near pinchy stuff.

[pflickner]

03:19 PM on 11/09/2009

Um, no. I can see you didn't raise any children of your own. And if you have children, again, you didn't raise them if you think this is a parental issue.

Children always want to help, at least in my experience. And of all the strollers I used and my own children helped me set up and break down, not a one caused this kind of problem. There may have been a couple of times where I personally caught my finger, but that was because I wasn't paying attention and it was about as bad as closing your hand in an old car door -- painful, but nothing gets broken, or in the case above, amputated.

[abelenkpe]

02:13 PM on 11/09/2009

OK, guess I need a new stroller....

[wordvarc]

02:10 PM on 11/09/2009

Ouch!

[StockMarkets]

01:18 PM on 11/09/2009

No more bailouts. No more too big to fail. more effort needs to be done to make work. Instead, unemployment keeps climbing as well as the deficit. Tax cuts and toehr stupid gimmicks aren't the answer.

hat tip to http://financeopinionss.blogspot.com

[Zenith1959]

02:07 PM on 11/09/2009

Nice opinion, but did u put it on the right post?

[amdezurik]

03:45 PM on 11/09/2009

nah, looks like a spam-bot pushing some web-site