Health Industry Winning Round On Privacy Of Digital Health Records

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Huffington Post Investigative Fund   |  Emma Schwartz
First Posted: 11-13-09 05:02 PM   |   Updated: 11-13-09 05:24 PM

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Electronic Med Records

Lobbyists for the health industry are close to a victory over consumer groups in a dispute about when patients should be told their digital medical records have been lost, stolen or mishandled.


The tug-of-war over a little-known federal privacy rule--which has drawn in Congress, regulators and an array of interest groups--highlights the behind-the-scenes activity touched off by the government's effort to spend some $45 billion in economic stimulus funds to push medical data online. Federal regulators are working against tight deadlines to write all kinds of rules governing the digital system, one that the Obama administration hopes most health care providers will adopt in the next five years.


As with many Washington initiatives, the way the rules are written may have more of an effect on consumers than the original law passed by Congress.


One of the most contentious questions so far is when--and how--health care providers will have to notify patients if their privacy is breached.


Some lawmakers, consumer groups and industry analysts argue that hospitals and insurance companies should be required to let patients know about any unauthorized disclosure of their health data. However, under a provisional rule released by regulators from the Department of Health and Human Services, a health care provider only would have to notify patients if the provider determines the breach "poses a significant risk of financial, reputational, or other harm to the individual.''


Officials from the hospital and insurance industries have long contended that it is unnecessary to notify patients of every routine error in handling data--sending a billing statement to the wrong address, for example. Such a requirement, they say, not only would be costly but also would overwhelm consumers and make them less likely to notice when a real problem occurred.


"We thought it was important... to make sure that they are being notified for something where there is truly a risk," said Joel Slackman, managing director of policy with the Blue Cross Blue Shield Association.


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But some do not believe the definition of harm should be left for the hospitals or insurers to interpret. "It's sort of like letting the fox guard the hen house," said Paul Cotton, a lobbyist for the AARP who works on health information technology issues.


Questions about how government should monitor and regulate the security of digitized personal data have been brewing for years in Washington and in state capitals. California first advanced the idea that consumers should be told when their data is mishandled, passing a law in 2003 requiring notification whenever protected information got into unauthorized hands.


Few people took notice until 2005 when ChoicePoint, a Georgia-based data-collecting company, was forced to notify tens of thousands of Californians that their files had been accessed by unauthorized users who might have been identity thieves. No other state had a similar requirement, so initially ChoicePoint refused to notify people elsewhere, sparking outrage from many consumers and government officials.


Soon, other states followed California's lead and enacted similar laws. But few specifically apply to health data and the majority only require notification if companies determine there may be some harm as a result of the breach.


Earlier this year, when the Obama administration began crafting its stimulus bill, industry lobbyists called for a harm standard but did not get specific language into the bill.


In April, the regulators began looking at how to create a rule that would make the breach law work in practice, inviting public comment. Some groups took the public comment period as a chance to influence regulators to require notification only in cases of clear harm.


"Future regulations or guidance should use a 'harm standard' when evaluating whether a breach of protected health information has actually occurred," wrote a representative from America's Health Insurance Plans, the insurance industry's main lobbying group.


The American Hospital Association urged regulators to make federal rules fit with less-stringent state measures "so that federal notice is not required when notice under state law is not required."


Regulators agreed. In August, they included a harm standard in their provisional rule. They have up to a year to decide whether to make any changes to the rule based on the public comments they received.


But a group of six House members, five of whom are the top members on the key committees that wrote the legislation and include one Republican, were angered when they saw the provisional rule. In an October letter to federal health officials, the legislators wrote that they had "ultimately decided against inclusion of a harm standard" in favor of one "that has a black and white standard for notification" because that "makes implementation and enforcement simpler."


The breach rule is one of many critical regulations being written for the new system of online medical records. Some others deal with equally vexing privacy questions, such as how companies will be able to use medical data for marketing and research as well as how government officials should penalize companies for breaking the rules.


Balancing privacy with so many competing interests is daunting, said Dixie Baker, who chairs a working group on privacy and security that is advising the new Office of the National Coordinator. The office was established by the stimulus bill to lead the effort to digitize medical records.


"All privacy is always a value judgment and how well your privacy is protected is always an individual decision," said Baker. "Privacy is the most personal value we have."


But privacy is only one of many topics being addressed by the Office of National Coordinator, which is headed by Harvard Medical School professor David Blumenthal. One of the most closely watched issues is the standard that doctors and hospitals will have to meet to receive tens of thousands of dollars in federal reimbursement for going electronic. The first draft of that rule must be released by the end of the year.


"It's like drinking from a fire hose," said Eva Powell, director of the Health Information Technology Project with the National Partnership for Women and Families. And if the rules are not handled well, she said, "it will not only be a waste of opportunity but of an awful lot of money."


Lobbyists for the health industry are close to a victory over consumer groups in a dispute about when patients should be told their digital medical records have been lost, stolen or mishandled. The ...
Lobbyists for the health industry are close to a victory over consumer groups in a dispute about when patients should be told their digital medical records have been lost, stolen or mishandled. The ...
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It is amazing that Health and Human Services has diverged from the word and intent of the HITECH Act by adding the "harm threshold" provision in their rulemaking. Hospitals and other healthcare providers shouldn't be put in the position of having to make a "judgment" on whether a data breach incident represents harm to the individuals affected. ID Experts www.idexpertscorp.comm) has managed a significant proportion of healthcare data breaches, and our primary concern is for the people who might face potential harm as a result of medical identity theft. The current rules are like a "get out of jail free card" for HIPAA covered entities.

    Reply    Favorite    Flag as abusive Posted 07:50 PM on 11/16/2009
- Hank007 I'm a Fan of Hank007 89 fans permalink

The law is irrelevant as it only applies in America. A number of the insurance companies I deal with have their customer service in India, run out of call centers. I can access what I need to know about a patient from a 20 year old Indian kid, who at times also makes the decision for whether someone gets treatment, or if I get paid. Whenever I can I always ask to be connected to someone in The States. That being said, your records are not safe no matter what we do here.

    Reply    Favorite    Flag as abusive Posted 04:58 PM on 11/15/2009
- OgreDaddy I'm a Fan of OgreDaddy 44 fans permalink
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Just wait till health providers start using your Medical Credit Score
to determine whether they'll treat you or not.

    Reply    Favorite    Flag as abusive Posted 02:26 PM on 11/14/2009
- Hank007 I'm a Fan of Hank007 89 fans permalink

Actually the insurance companies already do.

    Reply    Favorite    Flag as abusive Posted 04:53 PM on 11/15/2009
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As a former data privacy consultant, I find that the "must do harm" standard both anti-consumer, as well as realistically impractical to enforce.

But, of course, that's the point if you represent industry. They KNOW the vagueness of these rules means that there will --effectively-- be no enforcement.

This apparent complexity, however, is an illusion created by industry and then presented to regulators and legislators as fact. This is why you have people like Dixie Baker say such things like, "All Privacy is Always a Value Judgement."

No it isn't.

It's actually very simple and objective, assuming you begin with one simple premise:

"The Data belongs to whom it represents."

My social security number, credit card numbers, health care records, etc, belong to me, I own them, regardless of how they may have come into someone else's possession. Therefore, I should have the right (and legislative protection) to demand precisely how my data is being used.

The industry will say this will require a great deal of work.

Yes, but isn't that the point of the stimulus anyway?

    Reply    Favorite    Flag as abusive Posted 01:17 PM on 11/14/2009
- cripes I'm a Fan of cripes 5 fans permalink

Why not! They already have the Senate in their hip pocket. Scrap it all. Let's just keep America on the third world health care list.

    Reply    Favorite    Flag as abusive Posted 11:50 AM on 11/14/2009
- laaambchop I'm a Fan of laaambchop 35 fans permalink
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We should own our records...why do the providers own them?

    Reply    Favorite    Flag as abusive Posted 09:44 AM on 11/14/2009
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A better question is, why does the GOVERNMENT have the right to access them?

    Reply    Favorite    Flag as abusive Posted 10:45 AM on 11/14/2009
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Anyone who thinks records accessible by the government are "Private" has forgotten what happened to Joe the Plumber.

Privacy only exists, when you OBEY.

    Reply    Favorite    Flag as abusive Posted 09:29 AM on 11/14/2009
- CRUMBOWSKI I'm a Fan of CRUMBOWSKI 19 fans permalink

I wonder what the PROPONANTS of this kind of Corporate Fascism would "DO" if..say...Uh MILLION of us..ALL changed our names to..'JON SMITH' or...even to a CARNAL VERB..

I mean WHAT would they DO..the "Authorities"..if your NAME..was something that sounded..EXACTLY like..umm...Chuck U. Farley ? You know?

HOW would they issue say...somethig about you in th "News"...whenever they said your name it would be "Bleeped" out?

Abbie Hoffman..Rest His Soul...advocated WRITING.."F***" on your forehead..that way photo's would have to be 'Redacted'..thus CREATING.."Privacy"..or..at the very least...the altering of the image..COULD be grounds for a legal defense later....

Not IMPOSSIBLE!

SOCIAL CAMMO for PRIVACY and PROTECTION...example..WHY..DEMONSTRATORS...havn't figured out..that if 1000 of them showed up in IDENTICAL BLUE JUMPSUITS....Text of our CONSTITUTIONAL RIGHT TO ASSEMBLY PRINTED ON THEM...Thus every photo taken..has the POTENTIAL..to EDUCATE or REMIND the public that ASSEMBLY..IS a "RIGHT"....and every Cop swinging a CLUB down on those WORDS..is..LITERALLY.."ABUSING" those RIGHTS..Dig?

And "FILES"...Make them "HIGH RISK" to..use "BROADLY"...Because..say..a "PROGRAM" for disrupting these systems..that utilizing NUMERICAL SEQUENCES imbedded in DIFFERENT MEDICAL RECORDS..but when ENTERED as a WHOLE..creates a PROGRAM....Specifically..a PRIVACY VIOLATING PROGRAM..perhaps automatically EMAILS..medical records ALL over the place..causing PUBLIC OUTRAGE..Dig?

Where's Charles Bronson when y'need him? Very least..George Peppard!

    Reply    Favorite    Flag as abusive Posted 10:42 AM on 11/14/2009

lololol joe the plumber that was proven a fraud, yes, thats a great example

    Reply    Favorite    Flag as abusive Posted 09:25 PM on 11/14/2009
- traveling1 I'm a Fan of traveling1 8 fans permalink
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I work in IT. Your information is all over the place and very few companies - despite the few weak laws on the books - care. They put your SSN, credit cards, all the non-public (NPI) data in every system, put it on reports, send it off-shore, etc. We are all screwed when it comes to that.

    Reply    Favorite    Flag as abusive Posted 09:25 AM on 11/14/2009
- CRUMBOWSKI I'm a Fan of CRUMBOWSKI 19 fans permalink

i Agree with you..BUT..that being said..I gotta ask YOU..WHY?

WHY are you and your fellow..seemingly..concerned with liberty.."IT" and other associated jobs..NOT DOING MORE TO PROTECT...YOURSELVES..AND THE REST OF US? WHY?

It was the CLERKS that gave HITLER his power...and STALIN..and every little tin jeezis in the long sorded history of Secret Police and Corporate Power...

So..WHY?

I am beginning to...actively...PROPOSE..the idea..that those who are genuinely CONCERNED about the UTTER loss of Privacy..even of AUTONOMY over ones..uhhh..BODY..fer starters..not to mention ones HOME..aka "Google Home Invasion Helper 2.0"...that those concerned about this...begin to..."OUT"....those of you ultimately..RESPONSIBLE..for the KEY...elements in all of this "Friendly Fascism"....DESIGN and IMPLEMENTATION! That is YOU Folks! Again....WHY?

Is MONEY..all that is required for you to KNOWINGLY...Develop...Build..and DEPLOY..the most AGGRESSIVE PRIVACY violating 'technology"? I can SEE.."True-Believers" doing this kind of thing...but..WHY is the average MIT grad...EAGER...oh so..EAGER..to build the NEXT.."UAV-Surviellance Drone"? Or the Newest obvious traffic generating Corporate shareholder meeting yippy-yayhoo..."Here's-YOUR-private-property-as-'product'-oops-garsh-I-mean-its-just-an-image-that-anyone-could-see-so-why-are-you-upset-?-gee-whiz-aww-shucks!"

WHY?

Oh yeah...your JUST FOLLOWING ORDERS! Sorry..I almost forgot.......

    Reply    Favorite    Flag as abusive Posted 09:50 AM on 11/14/2009
- RoseMerry I'm a Fan of RoseMerry 18 fans permalink

Right on, right on, RIGHT ON!!!

    Reply    Favorite    Flag as abusive Posted 10:38 AM on 11/14/2009
- spytheweb I'm a Fan of spytheweb 33 fans permalink
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Yet another reason for single payer.

    Reply    Favorite    Flag as abusive Posted 09:03 AM on 11/14/2009
- PlayTOE I'm a Fan of PlayTOE 31 fans permalink
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The USA should just go with fully public health care. It works in Canada, Britain, France, and a lot of other countries. Private (For profit) health care only results in denial of service to those who need it most.

As for private records, other countries can and do manage their records, the USA should be able to do the same.

    Reply    Favorite    Flag as abusive Posted 08:02 AM on 11/14/2009
- Ted LPD I'm a Fan of Ted LPD 24 fans permalink
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This is how we do it…
http://whit-sons.com/integration.htm Transparent to users... And it works like a charm
Now read how we are taking the lead here in Massachusetts
http://whit-sons.com/emrthinking.htm

    Reply    Favorite    Flag as abusive Posted 05:22 AM on 11/14/2009
- Tyrione I'm a Fan of Tyrione 44 fans permalink
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Of course they don't give a rat's ass about your privacy. They make money off of their databases not being on a standard that would show that you don't need another damn chest x-ray for a test you don't need because you show your family has a history of diabetes that becomes the actual problem they need to solve.

This happened to my mom 4 times with 4 unnecessary x-rays and I filled out 4 sets of documentation that took them 4 days in the f'n hospital when they asked her ``Does your family have any diabetes by any chance?''

If they were forced to have a unified standard they wouldn't f'n waste our time and put life at risk, but that goes against their motto--our highest responsibility is to our stockholders.

    Reply    Favorite    Flag as abusive Posted 03:16 AM on 11/14/2009
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Another case of the health insurance industry being given "power of attorney" over our lives?

THEY get to decide what care we'll get, and what will be "covered"... what will be denied, and now, if there's a "breach" of medical records THEY get to decide FOR you if it's egregious enough to notify you....

Considering the track record of their decision-making process, how is anyone expected to trust them?

I suspect there will be breaches aplenty... well, or they'll sell it to marketeers, call it a breach, but not egregious enough to tell you about it, because it won't lead to "harm"......

I don't want this industry being another thing.... not ONE more smidgeon of control over our lives... they've proven abusive enough with the power they currently have...

When is enough, enough?

    Reply    Favorite    Flag as abusive Posted 12:55 AM on 11/14/2009
- iralarry I'm a Fan of iralarry 12 fans permalink
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I am a Registered Nurse. I get offers from managed care companies weekly to become a case manager for them. that means they want me to review requested services for approval or denial. I wouldn't work for them for twice what I make now having the understanding of what it is they really do. When I have to fight for my patients to get home care services they really need and must talk to a fellow nurse about it, I get all steamed up having to explain and reexplain the rationale for the service.

A perfect example. It is Thursday and a patient who is released from the hospital needs daily wound care. We seek authorization for 4-5 visits up front so we can get past the weekend without delay in services. What do they nearly ALWAYS do? They give us 2 or three. They say that will cover till Sunday then call us Monday for more authorization. Now we are not seeing the pt Monday and the request for auth may take 5 days to come through. Ins Co have time constraints to respond. Imagine that. Without auth we will not see the pt. We won't get paid. Pt is unseen unless there is family to learn and attend to it. If not, tough luck. Go to the clinic, the ER. Frequently enough so much time goes by that the wound becomes infected and they are readmitted. Some MANAGED care, eh?

    Reply    Favorite    Flag as abusive Posted 09:50 AM on 11/14/2009
- meemu I'm a Fan of meemu 6 fans permalink
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Truly this marketing access to health records is absolutely crazy!! And there will be little if any protection for the patient no doubt---"Maam, if you want to receive treatment you MUST sign this release of any/all of your personal information to whomever should ask for it, for ANY use/purpose as we deem fit/profitable to this office. Sorry, that's our policy....." thank you repuglicans for making this all possible!!

    Reply    Favorite    Flag as abusive Posted 10:57 AM on 11/14/2009
- vinny I'm a Fan of vinny 100 fans permalink
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last thing we need is federal regulators making up the rules...

would be nice if these issues were debated and decided on by the people...

    Reply    Favorite    Flag as abusive Posted 09:51 PM on 11/13/2009
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we are the government

    Reply    Favorite    Flag as abusive Posted 11:55 PM on 11/13/2009
- PunKinPai I'm a Fan of PunKinPai 26 fans permalink
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In a republic, which the USA happens to be, our elected legislators make the rules. That's the way it's supposed to be. The problem is that many of our legislators have sold their votes and their souls to the highest corporate bidder. Now banks, health insurance companies and big pharma make the rules. Capitalism run amok.

    Reply    Favorite    Flag as abusive Posted 03:06 AM on 11/14/2009

Vinny must think that Corporate America and the Insurance Companies care so much about us and our health and privacy.

If you were in a wreck or had a health issure, far away from home, wouldn't it be a good thing that the doctor could just plug in your number and find out what medicines you are on, and what health issues you have?

The Repuglicans love to push this "don't want government running our lives?" Because they want Corporate America to run our lives. They are owned by them.

    Reply    Favorite    Flag as abusive Posted 07:31 AM on 11/14/2009
- meemu I'm a Fan of meemu 6 fans permalink
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Actually I believe the public debated on another huge issue not long ago, and decided we didn't want a certain thing to be done, at such tremendous cost to taxpayers--but the banks were all TOO BIG TO FAIL--and so we were ignored and the wealthy made out like the bandits they are. God forbid though that our tax money should go to help millions of Americans have access to health care!! That they can then data mine for marketing purposes--first making you sign your acknowledgment of the privacy you no longer have, lol.......

    Reply    Favorite    Flag as abusive Posted 11:03 AM on 11/14/2009
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