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Experts: Move To Electronic Medical Records Needs Oversight

First Posted: 04/27/10 06:12 AM ET Updated: 05/25/11 04:40 PM ET

Electronic Health Records

By Fred Schulte and Emma Schwartz


Huffington Post Investigative Fund

Though electronic health records may greatly improve medical care in the future, the technology poses a host of safety concerns that demand attention to protect patients from harm, witnesses told a government panel meeting in Washington on Thursday.
 
Safety issues are surfacing as the government tees up a plan to spend billions of dollars in stimulus money to help doctors and hospitals adopt the systems. Digitizing medicine is a high priority in the Obama administration's campaign to reform health care.
 
Earlier this week, the U.S. Food and Drug Administration disclosed that potential safety risks from health information technology--including reports of six patient deaths and several dozen injuries in the past two years--have prompted it to lay out proposals for regulating the devices for the first time.
 
Jeffrey Shuren, director of the FDA's Center for Devices and Radiological Health, suggested that the agency is leaning against requiring government approval before a health information technology product goes on the market. The agency prefers a "lighter touch," he said.
 
Under the stimulus law, doctors can receive up to $44,000 in extra Medicare payments if they purchase digital systems and take a number of steps to make "meaningful use" of them. Hospitals can receive millions of dollars from the same program. Draft regulations for dispensing the money were released in late December and payments could begin going to hospitals late this year.
 
David Blumenthal, the administration's top health information technology official, said at Thursday's hearing that ensuring the safety of the systems is "critical for our activities."
 
Several witnesses, however, were skeptical that the government is paying enough attention so far. Ross Koppel, a sociology professor at the University of Pennsylvania and an expert on the safety of digital medical devices, said that he worried that the rush to collect stimulus money will lead many doctors and hospitals to purchase equipment with serious flaws--and be stuck with it.
 
"If a hospital buys a $70 million- to $100 million-system, and then spends five times that implementing it, they are wed to it for many years," Koppel said.  He said that the technology companies have little incentive to fix defects promptly once the sale is made.
 
Koppel said his research has found about 80 specific patient safety risks, from abnormal lab reports that appear normal to orders written by doctors for a patient that are "strangely transformed." He blamed the technology industry for failing to quickly fix reported software bugs and advise doctors of them.
 
Electronic health records, or EHRs, can be widely adopted in the next ten years "if we are willing to apply systemic analysis of patient safety defects," Koppel said. "Faith-based EHRs won't get us into heaven."
 
The goal to create a digital medical record for every American by 2014 was first set under President George W. Bush. But the Obama administration raised the stakes by pressing for billions of dollars in stimulus funding to accomplish that goal.
 
David Classen, a physician affiliated with the University of Utah, said that several studies suggested that benefits from health information technology "are not being achieved as expected and that it may take several years to achieve these benefits." Safety is a concern, he said, citing one study that found "adverse drug events in more than 25 percent of patients in a hospital with a fully implemented" digital records system.
 
Dave deBronkart, a cancer survivor and patient advocate known as "e-PatientDave," said that doctors and other users of the systems need to publish problems with the devices into a system that would "help us identify the best opportunities to improve safety."
 
Shuren, the FDA official, offered three possible options for federal oversight. He said the agency could require makers of the devices to register them with the government and to submit reports on safety issues and correct problems that surface. The agency also could compel manufacturers to report safety concerns and set minimum guidelines to assure the quality of products. The most stringent option would be to subject them to broader regulatory oversight before the products are ever sold.
 
At the hearing, Shuren said that the agency has "concerns" about doing pre-market reviews of health information technology because these devices are often tailored at each facility in ways that could affect their safety.
 
With all the differences, "how do you assess that before it goes to market?" he said in an interview. "To try to figure it out in advance is probably not doable." But Shuren said the agency wanted to hear the panel's recommendations before making any formal decisions on regulation.
 
The manufacturers of the systems generally have opposed regulation by the FDA, arguing in part that imposing strict controls would slow down the government's campaign to spur widespread adoption of the technology.
 
While manufacturers were represented on the panel, no single person spoke for the industry. But Carl Dvorak, executive vice president of Epic Systems Corporation, a Wisconsin-based company that builds the systems mainly for hospitals and large medical practices, wrote in prepared testimony that regulation will not necessarily create a "safer" electronic medical record "and might actually limit innovation and responsiveness when it is needed most."
 
U.S. Sen. Charles E. Grassley of Iowa, the ranking Republican on the Senate Finance Committee, also has raised concerns about the safety of digital medical systems. He has asked a number of prestigious hospitals to report safety problems to him and criticized the lack of a national system for reporting "product errors or failure and adverse events associated with the use of such products."
 
In a Feb. 24 letter to Department of Health and Human Services Secretary Kathleen Sebelius, Grassley added that he had been "surprised by the lack of discussion about patient safety concerns" when the devices are "not functioning properly, or when they are being used incorrectly."
 
The letter asks Sebelius to respond to a series of questions, including whether the FDA has "sufficient authority" to regulate these products and who should be responsible for making sure manufacturers meet quality standards.






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By Fred Schulte and Emma Schwartz Huffington Post Investigative FundThough electronic health records may greatly improve medical care in the future, the technology poses a host of safety concerns tha...
By Fred Schulte and Emma Schwartz Huffington Post Investigative FundThough electronic health records may greatly improve medical care in the future, the technology poses a host of safety concerns tha...
Filed by T.J. Ortenzi  | 
 
 
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06:08 PM on 03/17/2010
I think we need to INSIST the ONLY people allowed access to this information is the PROVIDER NETWORK.

We need to outlaw any insurance company from accessing this network.

They don't need the information of our medical records anymore. They won't be allowed to rate us according to our illness anymore, or decide whether or not to pay due to an element of treatment; so they have NO NEED for the records of patients.

This will preserve a little of what's left of our privacy. And isn't ROE about privacy?
04:43 AM on 03/13/2010
Cracks me up how many people are "worried" that electronic medical records are going to harm you, but aren't worried about how many people die every day from "medication errors".

There are certainly good and bad ehr vendors out there, just like there are good and bad doctors. Doctors will have to be proactive before they buy. See www.electronicmedicalrecords-emr.com for real life experiences with ehr.
06:08 PM on 03/17/2010
Yeah. Real funny.
10:49 PM on 02/26/2010
Finally, the conspiracy of silence is crumbling with the advent of this program. However, the EMR industry, through its lobbyists and trade associations of HIMSS, has already deceived many, including the United States Congress.

The EMR vendors through HIMSS established CCHIT, a vendor supported group, that certified EMRs by telephone, giving the impression that they were safe.

Aside from disrupting care, the electronic ordering systems (CPOE) are notoriously dangerous, causing enumerable new errors, some of which injure and kill patients. The vendors cover these up, always blaming the user.

How many patients need be killed by these systems before they are recalled?
01:01 AM on 02/26/2010
Put charlie rangel in charge of it. At least HE would make some money from it.
12:37 AM on 02/26/2010
Electronic health records sounds like a great idea on paper.
There are obvious benefits
But just as obviously there will be many bugs and inefficiencies.
This is no panacea.
I foresee a huge business opportunity similar to the big three credit rating bureaucracies to coordinate and repair medical histories that are mangled by software and operator errors.
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HUFFPOST SUPER USER
escapement
Knowledge is a Gift, Education a Discipline.
11:24 PM on 02/25/2010
It will have plenty of oversight.... by lobbyists...
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HUFFPOST SUPER USER
HappyRabbit
11:15 PM on 02/25/2010
Just really curious how many millions of dollars will be wasted re-inventing the wheel. I understand that virtually all records for veterans are in a database. The system exists. It has been created, debugged and proven over time. It works, it saves money and it saves lives.

Why am I so certain that moving the technology into the civilian health care industry is open to bid so that some senator or representative can steer the money to a favorite special interest and therefore reap the kickbacks in the name of campaign contributions.
11:50 PM on 02/25/2010
The problem with the VA software is that it is " open source " and FREE; there is nothing to be gained by the politicians or their corporate sponsors.
If the Government does not take control and force a "standard" to which all EMR companies must adhere their products will not talk to one another. Not only will our records be a mess, we will have wasted a LOT of money.
This is what happened with our cell phone system. No standard, no shared towers and no good service.
Hard to believe Hospital Administration isn't demanding better from its IT departments.
Just too many dim bulbs overwhelmed by techno-babble.
This user has chosen to opt out of the Badges program
03:54 AM on 02/26/2010
It's not as open and shut as you think.

VISTA is technically open-source. However (there's always a however), just about all the developers working on it are from the team who created it specifically for the VA. The language used is M, which very few programmers are even aware of, so it's not like a typical medical firm could just hire a couple of guys outside of school to work on it.

Though the source is public, VISTA is unlikely to be "free" because a medical firm (whose core competency is necessarily medicine) will need to pay for support through the nose since only a handful of people in the world understand the product. It's not like the linux, for instance, which literally has tens of thousands of freelance contributors to pick up the slack whenever someone decides to drop off.

Check out the sourceforge entry. The sourceforge folks are about pro-open-source as they come, and even they recognize the drawbacks inherent in VISTA.

http://tkfp.sourceforge.net/links.html
11:08 PM on 02/25/2010
Yea, another oversight bureaucracy to pay for. Don't worry I'm sure if we pass heathcare reform this won't happen. It will be budget neutral as advertised. Ha!
11:03 PM on 02/25/2010
As an IT guy whose wife is a primary care physician, whose office recently got an EMR system, there can be one problem with an EMR system that can be a disaster for a physician practice. And this problem is easy to see: a physician interacting with patient data in an EMR may suffer a drastic loss of productivity, sometimes enough to threaten the very existence of the practice. A physician can interact with (review & maybe write in) a sheaf of paper charts in a few moments, whereas the same review using an EMR can take many times as long, since the doc will have to traverse the patient's EMR record via multiple clicks and selections and page scrolls and lookups. In many cases even extensive training and practice wil not reduce the EMR time needed anywhere near that of using the old-fashioned paper charts. Many physicians will either have to accept a quarter or a third reduction in the number of patients they see, or not use the EMR during the day and spend a few hours each night trying to catch up with their "data entry" work. Given that inflation and reduced reimbursements have significantly chipped away at primary care physician income over the past few years, the future looks pretty grim for many of them.
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HUFFPOST COMMUNITY MODERATOR
fcsakes
10:31 PM on 02/25/2010
Now that my doc has an articulated computer stuck to the wall of each examining room, both he and the PA spend their entire time looking at it. Occasionally they will ask a question - to see if it jibes with what the computer is saying I guess, but other than having the blood pressure checked the old-fashioned way, I might as well be in the room with robots. Which is, I'm sure, where all this is headed. No doubt the computers have a direct line to the insurance company with an override in case I'm not covered for something. "Reboot."
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HUFFPOST SUPER USER
rougebaisers
10:10 PM on 02/25/2010
Keep electronic records safe? They cannot even keep the pentagon from being hacked.
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Yves Papa
10:53 PM on 02/25/2010
By "safe" they mean that you cannot get your own.
HUFFPOST PUNDIT
realitytrumpsbull
Two 'alves of coconut!
10:08 PM on 02/25/2010
"Well, Mr. Smith, good to see that you're awake! I'm pleased to tell you that your sex change was a complete success, along with the amputation of your right arm, although we're not entirely sure why you wanted that done, but one thing puzzles me, do you know anyone who might have put in comments for you, a Mr. HaakirSkilzROOOLZ, perchance?"
10:08 PM on 02/25/2010
EMR'S in my experience are overrated and not infrequently do harm. Eventually they will get there but what's available at present leaves much to be desired. One inconvertable limitation is the quality of the person entering the data. The patient can't be trusted 70% of the time. What are you taking??? Well I take a blue pill in the morning and a red one at night. Patients are remarkably oblivious to the medical facts of their existence. Often the Doctor doesn't get it right. Yes, often the Doctor doesn't get it right. Don't blindly buy in to any assertion that EMR'S will save money and prevent errors.
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ljmck
Stand Up, Show Up, Speak Up
09:51 PM on 02/25/2010
Aside from the technical issues, computers are an attention suck.

At your next doc appointment, note how much more time the doc spends on the computer (and not observing you) than was spent attending to paper records.

When your doc is not fully and absolutely engaged with you, it's a problem.

Not saying it is not correctable, but as far as I can tell, no one's addressing it.
09:44 PM on 02/25/2010
Carl Dvorak, executive vice president of Epic Systems Corporation, a Wisconsin-based company that builds the systems mainly for hospitals and large medical practices, wrote in prepared testimony that regulation will not necessarily create a "safer" electronic medical record "and might actually limit innovation and responsiveness when it is needed most."

Must be a Republican, eh? No regulations for the software industry that we trust our lives to. At least he admits that there is currently NO REGULATION of EMR software companies.
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laaambchop
Cheerfulness is a sign of wisdom
11:55 PM on 02/25/2010
Nope...Google J.u.d.y F.a.u.l.k.n.e.r, she founded and still runs the company