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Fabulis: Citibank Shuts Down 'Objectionable' Gay Website's Bank Account

Huffington Post   First Posted: 04/27/10 06:12 AM ET Updated: 05/25/11 04:40 PM ET

Citibank Fabulis

Update 5:54 PM ET

Jason Goldberg, the CEO of fabulis, says that Citi issued "a good and sincere apology" to the company this afternoon. Here's an excerpt from the apology letter:

Whatever statements that were made by any Citi representative related to the content of your website were inappropriate and made in error, and I will review in detail what happened. You have my firm commitment on this point.

Now, Goldberg has one last issue to resolve: will fabulis keep its account at Citi or move its money somewhere else?

Update 3:46 PM ET

The CEO of fabulis reports that Citi has retreated from its request that the web start-up terminate its account at the bank. The three Citi employees who each separately told fabulis that the account was blocked because of "objectionable" material on its website were all, Citi now says, mistaken.

ORIGINAL POST:

The founder and CEO of a new travel network for gay men says that Citgroup froze his start-up's bank account after reading what Citi called "objectionable content" on its blog.

According to Jason Goldberg, the Stanford MBA who runs the start-up website fabulis, Citibank didn't contact him to explain the situation, and he discovered that the company's cash account had been blocked only by chance a few days later. When he called to complain, Citi agreed to "temporarily lift" the freeze pending a "re-review" of the site today.

Citi's move seems like the kind of embarrassing blunder that would send any other huge corporation into an apologetic frenzy. But when Goldberg spoke with a bank representative again this morning, he was told that the compliance department was sticking with its initial decision. The follow-up review, Citi said, indicated that fabulis.com's "content was not in compliance with Citibank's standard policies."

Setting aside the question of whether it's appropriate for a bank to freeze and then shut down an account based on a moral judgment, it's not obvious what could possibly be "objectionable" about fabulis.com's blog. The site, which has already raised over $600K from a number of notable investors including The Washington Post, so far features only PG-rated -- and very charming -- home videos of men describing why they're "fabulis." No pornography or profanity appear on the website, and the only subversive element of the social network seems to be that it's geared toward gay people.

According to start-up entrepreneur Mark Maunder, it's not implausible that Citi could be specifically targeting the gay community:

Banks are highly motivated to hold on to your money as long as possible. If they have this power, it is very profitable for them to use it because they earn interest on your money every additional day it stays in your account. Ever heard of the overnight rate?


One might speculate that this is a form of redlining and that the LGBT community is the new target.

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Update 5:54 PM ET Jason Goldberg, the CEO of fabulis, says that Citi issued "a good and sincere apology" to the company this afternoon. Here's an excerpt from the apology letter: Whatever statements...
Update 5:54 PM ET Jason Goldberg, the CEO of fabulis, says that Citi issued "a good and sincere apology" to the company this afternoon. Here's an excerpt from the apology letter: Whatever statements...
 
 
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joeyfoto
“Écraser l'infamie!”
06:19 PM on 03/14/2010
Earth to CitiBank... encouraging the LGBT community that their money is unwelcome in your bank would be a BIG mistake, unless it's a move to remove yourself from the category "too big to fail."

How about a hundred million dollar "Black Monday" for CitiBank?

Does Arianna have a list of LGBT friendly community banks?

This may be the dumbest thing I've read about this year. Do they have Darwin Awards for corporations?
11:54 PM on 02/28/2010
Contrived controversy like that superbowl ad bruhaha
But hey you know about the site now right?v
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spinns17
TEAMSTER
12:12 PM on 02/28/2010
banks telling people what is right.lol ,move your money
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04:26 PM on 02/26/2010
I really like the comments by Taiji2. According to the post, they called the Citibank they deal with and asked about this event. "...They were very clear that there are no criteria by which such an action could take place and the people involved were advancing personal agendas under the color of authority and that they were in trouble. So they get how serious this is."

I don't find it outside the bounds of reason to think that someone in a bank, charitable organization, government agency, etc. can use what little control they have to advance a personal agenda. Paperwork gets lost, a wrong box is checked - all that crap - can happen and does. It's just hidden deep within the layers that bureaucracies afford to some morally bankrupt individuals.
10:56 AM on 02/26/2010
Huh. Sounds objectionable to me....
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Joel Redman
Proud liberal
04:44 PM on 03/03/2010
That's funny, your response is objectionable. Let's close your bank account.
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ReedYoung
global mean temperature, obviously INCREASING
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TruEngineHearing
Happiness needs new pursuers...
09:35 AM on 02/26/2010
I can't do better than commenter Kellyajones:

"WTF... ? Why would any sane person allow any bank anywhere decide what is 'objectionable'. This article makes me sick to my stomach!"
08:45 AM on 02/26/2010
W T F
08:16 AM on 02/26/2010
"The three Citi employees who each separately told fabulis that the account was blocked because of "objectionable" material on its website were all, Citi now says, mistaken."

The three Citi employees should be - terminated. Yesterday.
01:50 AM on 02/26/2010
A scary trial balloon of what the corporates could do with their new found powers if their fascist wet-dreams come to pass when they start flaunting their Citizen United v. FEC stuff this upcoming election season. Think of this incident as their version of fashion week.
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cavegal
The Revolution Will Not Be Privatized
03:01 AM on 02/26/2010
Excellent analogy to fashion week!
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MJinCanada
Safe from zombies until my 2nd cup of coffee
12:27 AM on 02/26/2010
I'd say fabulis should move their money to a credit union with more ethics and fewer "morals".
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ReedYoung
global mean temperature, obviously INCREASING
10:29 AM on 02/26/2010
I'd say all their potential customers should do so.
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cpssf
Midnight Jangler
11:46 PM on 02/25/2010
Know several gay friends who have Citi accounts. Can't figure out why anyone would!
11:15 PM on 02/25/2010
Think credit unions....
EngChina
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kassandrasduplex
10:03 PM on 02/25/2010
I have to side with Citi on this one. The gay media (online, print etc.) is pushing the bounds of decency and not benefitting the common gay populace too much anymore. From promoting promiscuity in the age of AIDS to the repeal of DADT while ignoringthe fact gays are not given ANY Federal recognition in benefits, the current gay media are doing a disservice.
Recently the venerable Frontiers InLa News magazine published an article encouraging young gay men to consider prostitution as a viable career. David Stern the newest editor is a far cry from founder Bob Craig. Had the article been about how many young men have had to turn to that in these desperate times is one thing, but this article was actually spinning positive and encouraging. It was offensive too that the articale was accompanied by a picture of a young white man shirtless working up his prostitution website on his laptop and another photo of a business suited Asian man waving dollars.
No one should be encouraged to prostitute themselves.
Citi was correct in putting some limits on what their brand was associated with. The gay media needs return to what is GOOD and correct for the gay rights movement, not what makes the media owners wealthier at any cost.
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10:22 PM on 02/25/2010
Stick to the subject, please.

The company Fabulis had it's money unlawfully withheld from it's use.
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kelleyajones
10:39 PM on 02/25/2010
WTF are you talking about? Why would any sane person allow any bank any where decide what is "objectionable". This article makes me sick to my stomach!
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stargazer13
To Love One Is To Love All
08:38 PM on 02/25/2010
This bank is not worth doing business with ! misuse of power !!