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Sallie Mae Job CUTS: 2,500 Jobs Slashed After New Student Loan Law

EILEEN AJ CONNELLY   04/22/10 07:53 PM ET   AP

Student Loan Law

NEW YORK — Sallie Mae says a new law that cuts banks out of the federal student loan business is costing 2,500 workers their jobs.

The nation's largest student lender has told 1,200 staffers in service centers in Killeen, Texas, and Panama City, Fla., they will lose their jobs by year-end. The remaining cuts will follow in 2011, resulting in nearly a third of the company's total work force of 8,000 losing their jobs.

The company has also dramatically reduced its private loan originations as a result of tighter underwriting standards. It did not specify how much that factored into the job cuts.

Sallie Mae, which is based in Reston, Va., maintained the cuts result from changes made to the federal student loan program as part of the health care reform signed by President Barack Obama last month.

The law strips the middleman role in student lending away from banks. It's expected to save at least $60 billion in fees that went to banks to process government-backed student loans.

Sallie Mae, which wrote a record $7.7 billion in federal student loans in the first three months of the year, says it will also mean a drastic reshaping of the company.

"Ironically, one quarter before the government takes over loan originations, Sallie Mae broke its own (federal student loan) origination record," Sallie Mae Chairman and CEO Albert L. Lord said in the company's earnings announcement.

The law is "not good for the company and it's certainly not good for the employees," the CEO added during a conference call to discuss the results early Thursday. Losing federal student loans will result in a "draconian drop" in income from loan originations, Lord said.

Sallie Mae intensified its lobbying in the months before the law was passed. The company spent $1.9 million in this year's first quarter working to present its views to lawmakers on the student loan bill and other consumer finance laws.+

Like other private lenders, Sallie Mae will still will make student loans that are not backed by the government. It wrote private education loans totaling $840 million during the first quarter, down from $1.5 billion a year ago. The company said the reduction was due to tighter underwriting standards and increases in federal education programs.

Sallie Mae Chief Financial Officer John F. Remondi said during the conference call that there's an "enormous increase" in federal lending and grants this year – he estimated the pool of funding available to students jumped $17 billion for the first half of the year alone.

"We strongly advocate that students take advantage of grants first, free money first, and federal loans second," Remondi said. "And they are doing that appropriately, and as a result private credit demand is down."

The federal Department of Education disputed Sallie Mae's claim that the job cuts are all due to the change in the law.

The department said it has a $50 million fund available to help workers at companies like Sallie Mae transition from writing loans to servicing them – or handling payments and collections.

"Loan servicing is a growth business and we hope lenders like Sallie Mae can help play an important role," the agency said in an e-mailed statement.

Sallie Mae is one of four companies that won contracts with the Education Department for servicing some $550 billion in outstanding federally backed loans. The department said these companies will also service future loans.

The contracts are performance-based, and Remondi said during the conference call Sallie Mae is the largest collector. "As we continue to demonstrate our performance in that space, we will continue to see increased market share," he said.

The Education Department said Sallie Mae was paid about $18.9 million for servicing work since September.

Sallie Mae is also keeping an eye on legislation now being discussed by Congress that would allow private student loans to be discharged, or wiped clean, through bankruptcy.

The company said 85 percent of the private loans it wrote in the first quarter and 55 percent of the private loans in its portfolio were co-signed, meaning parents or others share responsibility for paying them back with students. Such loans would be protected if the new bankruptcy rules pass, except for unlikely situations where both parents and students declare bankruptcy, Remondi said.

However, any legislation making it possible to get out of school and not repay student lending would serve to make lending standards even tighter, he maintained. "It will very much constrict the supply of credit to students."

Sallie Mae reported a first-quarter profit of $240.1 million, or 45 cents per share, after paying preferred dividends. That compared with a loss of $21.4 million, or 10 cents per share, in the 2009 first quarter.

The results included restructuring charges of $19 million related to the job cuts.

In Thursday trading, Sallie Mae shares gained 35 cents, or 2.7 percent, to close at $13.47, after touching a 52-week high of $13.96.

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NEW YORK — Sallie Mae says a new law that cuts banks out of the federal student loan business is costing 2,500 workers their jobs. The nation's largest student lender has told 1,200 staffers in...
NEW YORK — Sallie Mae says a new law that cuts banks out of the federal student loan business is costing 2,500 workers their jobs. The nation's largest student lender has told 1,200 staffers in...
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04:40 PM on 04/24/2010
cut the waste. it's more money students have to go to school with.
these employees should perhaps be offered full scholarships as a severance package.
04:09 PM on 04/24/2010
2500 debt collectors from Sallie Mae got whacked. COOL!! Now they are going to be on the receiving end of a few collections calls. LOL
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HUFFPOST COMMUNITY MODERATOR
ncmom54
04:19 PM on 04/23/2010
I've paid them on time every month for 6 years...
on Monday I will be moving that loan somewhere else.
HUFFPOST SUPER USER
vta
01:25 PM on 04/23/2010
Suck it, Sallie Mae! How does it feel when you're not the one doin' the screwin'??
01:31 PM on 04/23/2010
It feels like my daughter and I no longer have a source of income or insurance. Please try to remember that it is the little people that get hurt here. Not the Fat Cats at the top. They still have jobs and plenty of money.
02:23 PM on 04/23/2010
Try not to take it personally. The anti-Sallie Mae comments are directed at the form and fashion the company has been run in the past. Unless you were the person making the decisions, I dont think anyone here really wants the "little people to suffer. However, as an un-employed person myself, I understand your frustration. Hang in there and good luck.
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HUFFPOST SUPER USER
PostModernPatriot
02:38 PM on 04/23/2010
I thought all the "little people" at SallieMae were in India & the Philipines? That's who I get on the phone every time I call there now.
09:58 AM on 04/23/2010
good! Get rid of the middlemen... the American economy seems to be based on these people! Hopefully this will make it easier to track my 14 loans from all kinds of different middlemen agencies!
08:52 AM on 04/23/2010
Sallie Mae IS THE DEVIL! they make no attempts to help you at all i have private loans with them and i was told your only deferment option is to pay 150$ fee to stop payment for 3 months, if i can't pay where the Heck I'm gonna get 150?!
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ziger123
All you need is unconditional love and acceptance
04:28 AM on 04/23/2010
The loan servicers/banks were gov't contractors and contractors usually have poor benefits while they keep the most $$ for themselves and the shareholders. I'm sorry all these banking people lost their job BUT $60 billion is a lot of tax dollars saved. We are all adjusting to what's happening in our country and until we work things out the rich get richer and the poor get poorer.
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shthar
An error (500 Internal Server Error) has occured
01:49 AM on 04/23/2010
i hear a bunch of guys lost jobs when they tore down the Berlin wall too.

Do you hear that sound?

Like a crystal goblet being dashed against a marble column?

It's my heart BREAKING for them!
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HUFFPOST SUPER USER
way2muchsense
A hobbit who lives in a hollow tree.
09:46 AM on 04/23/2010
I was going to go for "the barely audible sound of the world's smallest violin playing "My Heart Bleeds (For You)," but that'll work too.
01:34 PM on 04/23/2010
wow.. 2500 people are losing there jobs here.. and believe me they are just regular folks taking phone calls or processing paperwork. This is not a time of any family to lose their source of income. Comments like yours are shameful.
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HUFFPOST SUPER USER
Andman0121
09:07 PM on 04/22/2010
Have the government step in and say they can't do that. Lassez faire my a**. They don't like that? Too bad and boo hoo. They make hundreds of millions of dollars a year and they are only doing this to make the president look bad.
11:59 PM on 04/22/2010
The management doesnt care if the prez looks good or bad. dont be silly.

If they dont fire a few deadwood right now, the shareholders will vote out these bums. The shareholders are better than citizens in voting out bums !!

if the company is going to lose business, they need to cut costs pronto !!
DontJustFollow
Ask not what your country can do for you...
07:35 PM on 04/22/2010
Obama's continued plan of nationalizing every industry he can is on course . . .

GM "repays" there loan early with bail out money and Biden holds a presser telling us how great Government Motors is - - -

what a pack of liars this administration is . . .
08:51 PM on 04/22/2010
You obviously think like part of your name - because you Don't Follow - that this is great news for US taxpayers who will be saved over $80 Billion - in wasted subsidies that were paid to banks and useless lenders like Sallie Mae.

Oh wait - maybe you are CEO Albert Lord's private golf course caddy.
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HUFFPOST SUPER USER
jcaunter
Profile: schizoid, INTJ, IQ145
08:52 PM on 04/22/2010
Excuse me? Those "loans" were 100% backed and guaranteed by the U.S. government in the first place. Sallie Mae was simply sitting between the students and the government and collecting a guaranteed, socialized profit like fat leeches.

Don't feel bad though. If you're for private companies leeching off taxpayers while providing a *very* questionable service in return, you're the same sort of Republican that Reagan and Bush W. were. And you are the same sort of Democrat that Clinton and Obama are--although this student loan thing is a glaring exception to that, I admit.
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HUFFPOST SUPER USER
Ramirez
Proud to be an American
07:01 PM on 04/22/2010
Lose jobs in private sector, replace them with government workers.

Rinse and repeat.
08:52 PM on 04/22/2010
Saving taxpayer dollars - this is great news!
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HUFFPOST SUPER USER
jcaunter
Profile: schizoid, INTJ, IQ145
08:54 PM on 04/22/2010
At least government jobs have security and benefits. I haven't seen a private sector job like that in a looong time now. It's no wonder why people would rather work for the government.
06:24 PM on 04/22/2010
Has the president passed legislation yet, where the unintended consequences did NOT include people losing their jobs...
05:34 PM on 04/23/2010
It will happen once the ponzi scheme called the US economy is purged of all the posion and "real economy" starts dominating - you know - like making "real" things a.k.a manufacturing. And when finance is neutered to play a secondary role to the real economy.
05:56 PM on 04/22/2010
I am not going to read all the comments, but won't these 8000 be needed by the federal government to process the loans? All that is being lost is the overhead in profits pay to sallie execs.

To the 8000, I hope your job hunt is short.

Will there be articles following up on them as they are hired back to salliemae to continue processing the loans from the contract the govt just gave them? I get the idea Lord is doing this to try and prove a point that the reform hurt people. How could their business have done down that much when the bill is less than a month old?
06:07 PM on 04/22/2010
Their business didn't. Especially since they get to keep servicing their "record making" $7.7 billion in new government loans. Unless, of course, they sell them on a secondary market.

As a taxpayer, I question the type of loans they made, i.e., state universities, which have largely exited FFELP, or diploma mills, which have lower job placement and higher default rates.
01:43 PM on 04/23/2010
This is what happens when you comment on things you have no clue about. The fact is that legislation back in 2007 slashed fees that prvt lenders were able to collect on Fed. loans which made them pretty much a drain on any company that continued to originate. Most private lenders exited the business at that time. Larger companies like Sallie Mae continued to originate but only because they were allowed to sell those loans immediately to the department of education. Sallie Mae took a loss with every FFELP loan it originated over the past 2 1/2 years while they worked to try and stablize FFELP program. Well.. their efforts failed and now they are forced to shrink as the FFELP was the core of their business. You are at least correct about one thing. SOMEBODY still has to originate and service those loans. There is no way the Dept of ED and sustain a workload like that on their own.
05:53 PM on 04/22/2010
How sickening this CEO talking about compassion to the unemployed. Read testimonials of his victims across the country:

http://studentloanjustice.org/victims.htm
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HUFFPOST SUPER USER
Ramirez
Proud to be an American
07:02 PM on 04/22/2010
How were the students victimized?
08:48 AM on 04/23/2010
By getting loans that screw them over.
05:36 PM on 04/23/2010
By paying extra in interest rates so the CEO and higher management can lead a luxury lifestyle.
05:39 PM on 04/22/2010
The fact that anyone here is cheering more job losses is completely insane.

I can't wait to see how many layoffs result from increased healthcare costs to businesses.

It's ok, we can put them all on the Federal payroll. We can just tax the 100 wealthy people we'll have left in the country, they won't mind paying for it.
05:54 PM on 04/22/2010
Yeah well the mob is put out of the business too in some places. Them's the breaks.
08:53 PM on 04/22/2010
we are cheering the saving of like $80 BILLION of taxpayer dollars!