FTC Urges States To Rein In Frivolous Debt-Collection Lawsuits Overwhelming Courts

Debt Collection Lawsuits

First Posted: 07/13/10 02:05 AM ET Updated: 05/25/11 06:00 PM ET

Throughout the financial crisis and deepening recession, debt collectors have been harassing Americans, often under false pretenses, in order to scare up a quick buck. Frivolous debt-collection lawsuits have now become so pernicious and prevalent that they're drowning the court system, leading the Federal Trade Commission to call Monday for new state legislation that would staunch the rising tide of baseless debt claims.

Given the current balance of power in debt-collection cases, it's easy to scare people. As The New York Times outlines, some firms with a skeleton crew of lawyers now routinely file tens of thousands of debt-collection lawsuits a year via a largely automated process.

These suits are generally filed merely on the basis of Social Security number, address and date of birth, but this can be enough to freeze the defendants' bank accounts -- default judgment are common given that defendants' address information is often outdated or erroneous, and so the complaint doesn't reach them until after their court date -- and they can then be more easily pressured into paying something, anything, to make the problem go away.

Lawsuits are sometimes filed against the wrong people, critics say. Other times, they say, the amount owed is incorrect or includes questionable fees and interest that has been added to the balance.

In addition, it is not always clear if the debt buyer filing suit legally owns the debt, since debt portfolios are often sold several times.


Often, they don't own the debt -- they or someone along the line has just made it up, as McClatchy outlined in a report last week. This is to some extent a consequence of the outsourcing of credit card debt, now routinely sold for pennies on the dollar to third-party debt-collection companies who specialize in hounding people, rightly or not, for whatever they can pay.

More and more often, they seem to resort to forms of bullying that prompt their targets to speak out, and the FTC took notice. The FTC recorded 67,550 complaints of harassment by debt collectors in 2009, a whopping 50-percent spike over the prior year, and they're on track to jump another 13 percent in 2010, according to CNN Money.

In its report Monday, the FTC deems the current system of debt-collection litigation and arbitration "broken." In fact, the commissioners named the report itself "Repairing A Broken System." Based on nationwide "discussions" resembling town hall meetings and the Commission's own experience, the FTC report calls on states to require more detailed claims from debt collectors, limit the freezing of alleged debtors' bank accounts, and encourage more defendants to show up and defend themselves, among other reforms largely focused on procedural transparency.

The FTC has said previously that complaints regarding "third-party and creditor debt collection" ranked second only to identity theft last year.

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COMMUNITY PUNDITS
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up420oz 02:42 AM on 07/13/2010
Recessions, how long they lasted, and who was POTUS at the time.

June ’53 to June ’54 Eisenhower (Republican January ’53 to December ’60)
July ’57 to March ’58 Eisenhower (Republican January ’53 to December ’60)
March ’60 to January ’61 Eisenhower (Republican January ’53 to December ’60)
December ’69 to January ’71 Nixon (Republican January  Read More...
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ZeraLee
A Citizen's View from Main Street
01:19 AM on 07/17/2010
Capitalism does not work on the honor system, and never has. Private sector misbehavior is one of the biggest factors in the size of government.

If conservatives want smaller government, they should start by cleaning up the private sector.
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outtopastur
Ask Us If We Care
05:46 AM on 07/14/2010
"Debtors Prism: Confessions of a Collector"

When going into this racket, I wondered how people could do this business. Now I wonder why more people don’t. The return on investment in these loans is potentially astronomical, and operating as a Limited Liability Corporation obviously insulates the proprietors from significant risk. Law enforcement can’t stop these companies—if one is stopped, a dozen sprout up to replace it.

“All these scams are blatantly criminal. These scammers don’t even bother to skate close to the edge of legality as in the past. Now, more and more–even the “legitimate” debt collectors, are actively resorting to criminal tactics to defraud people or violate federal consumer law. You have to ask why? The fact is the chances of getting caught are next to zero and even if they are, the penalties are ridiculously inadequate, just the cost of doing a very lucrative criminal business– a laughably small fine and forget jail. Is it any wonder that with the feds claiming greater concern but doing little and Congress passing empty laws with no teeth, the problem only gets worse? It’s the wild west for the tele-scammers and we are the targets. Until the government takes these crimes seriously and treats the scammers for what they are, criminals, things will never change.”

http://dailycaller.com/2010/03/15/debtors-prism-confessions-of-a-collector/
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botan
10:48 PM on 07/13/2010
FDCPA

http://en.wikipedia.org/wiki/Fair_Debt_Collection_Practices_Act



The Act prohibits certain types of "abusive and deceptive" conduct when attempting to collect debts, including the following:

Hours for phone contact: contacting consumers by telephone outside of the hours of 8:00 a.m. to 9:00 p.m. local time[3]
Failure to cease communication upon request: communicating with consumers in any way (other than litigation) after receiving written notice that said consumer wishes no further communication or refuses to pay the alleged debt, with certain exceptions, including advising that collection efforts are being terminated or that the collector intends to file a lawsuit or pursue other remedies where permitted[4]
03:20 PM on 07/13/2010
I think that the best solution would be not to allow the debt holders to sell the debt at all.

If I enter into a transaction for the purchase of goods or services then I expect the company that I entered into the transaction to handle it from cradle to grave, if they are allowed to sell the debt then they no longer have any skin in the game and therefore I no longer have the same rights that I had when dealing directly with the company that provided the goods or services.

If I am contacted by any debt collection company I get their mailing address and send them a letter and copy the original company I did the transaction with to inform them that I will only communicate directly with the company that I was originally dealing with and that they are to no longer contact me for any reason; after all I don't have any legal obligation to deal with this third party.
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DebtNavigation
Attorney and Author
03:12 PM on 07/15/2010
Debt is property, and the 5th Amendment forbids government to interfere with property. Hence they can't make selling debt illegal.
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amaboss52
I think, therefore I am, I think?
02:43 PM on 07/13/2010
I once had to go to court over a $350 debt I couldnt remember. I showed up but the collection agency didnt-the judge cancelled the debt. I to this day don't think I even owed the money.
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ShakeYourComplacency
Commonsense Progressive
06:32 PM on 07/13/2010
You are fortunate. And yes, these collection lawyers are so busy sometimes they don't make it to court on time. Then it's boom, boom, boom, one case after another thrown out of court. It's a beautiful thing. ;)
HUFFPOST COMMUNITY MODERATOR
Takebackourmoney
01:52 PM on 07/13/2010
RT reporting on how Baltimore City is selling debt as little as $700 and then taking people's property.
01:52 PM on 07/13/2010
When a company calls someone on a cell-phone or land-line, they are either trying to collect or sell you something. Even with caller ID, the majority of companies use a Pseudo name, like "unknown name," "account support" or "South." When you do not recognize a legitimate company name, why pick up the phone and say "hello," it makes no sense. If its a collection company, they will not be impressed by your mere introductory greeting, on the contrary. They want money, not conversation. If you tell a collection representative a sob story or two, they have already been trained with the most horrific and retching stories imaginable, comparable to a "Steven King" novel. The bottom line - Fred Sanford once said: "Put the mail back in the mailbox," to Lamont (Sanford and Son). Another words, "when you hear a telephone ringing," it does not have to be answered (The Movie Phone Booth - with Colin Farrell as Stuart Shepard & Kiefer Sutherland as The Caller: In the Movie the caller says: "When you hear a telephone ringing, it has to be answered"). Simply let the phone call go to voice mail. Eventually, after 6, 12, 18 or 24 months, the calls will stop, unless you restart the calls by answering them.
Henri101
There is nothing more dangerous than sincere ignor
01:48 PM on 07/13/2010
Governors, especially some conservatives, are more concern about discussing national issues that far exceed their levels of competence while neglecting issues that directly affect their constituents. The FTC is quiently reminding them to protect their citizenry;if it was the other way around governors will be screaming as if somebody in the administration had commited a treasonable act.
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HUFFPOST COMMUNITY MODERATOR
msjimmied
01:51 PM on 07/13/2010
Excellent observation. Fanned.
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SoCalNick
Former 99er, Business Owner, Proud Veteran 101st
01:38 PM on 07/13/2010
SOOO

The Thug tactics of Collectors and the open EXTORTION they use is finally getting some attention.

GOOD!

TWO good things that has come out of this recession AND the election of Barack Obama.

Since more NON Minority people are getting ripped off these problems are getting more attention.

The FALSE pride that we have put the majority of racism behind us as a country and have proudly shown the world we HAVE move past it has FINALLY been exposed.................. WE Minorities knew this but now EVERYONE knows it.

No more " It's all in your mind" Comments" as a person is blatantly abused with an open wink / Prove it attitude.

That is all
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MikeLawson
Still to the Left, still Right for it
01:25 PM on 07/13/2010
If you need help with information on debt collectors, Budd Hibbs is THE MAN. Lots of great info on his website and he will almost always reply to your personal questions, though not dispensing legal advice, he's not a lawyer, but you'll find this site VERY helpful.

http://www.budhibbs.com/
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dragonlady620
My karma will run over your dogma
01:42 PM on 07/13/2010
Thanks for the link. Very informative.
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MikeLawson
Still to the Left, still Right for it
01:22 PM on 07/13/2010
These bottom feeder lawyer snakes bank up you not showing up in court, not knowing your rights, and getting summary judgments for your failure to appear, after which they can start taking your bank account over and more.
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DebtNavigation
Attorney and Author
03:24 PM on 07/15/2010
Default judgments are what happens when you fail to appear. Summary judgments are what happens either when you don't have a case, or you don't put it together well enough to convince the judge there is a genuine issue of material fact or law.

If you want to get a flavor of what the real deal is check out my e-book: http://www.scribd.com/doc/25443175/Debt-Hope-Down-and-Dirty-Survival-Strategies-Evaluation-Version-Complete
01:18 PM on 07/13/2010
These companies shoot themselves in the foot with lawsuits like this. I repeated told a certain debt collector that I was unemployed and simply couldn't pay anything until I had a job and warned them I would file for bankruptcy, but they continued to harass me and finally filed a lawsuit. I'm not sure what their train of thought was here. Did they think I was lying about not having a job or income or assets? Now, for about $300 in bankruptcy filing fees (no lawyer), I am debt-free, not because I was unwilling to pay my debts, but because I was hounded and pushed into this course of action by abusive debt collection practices. Sorry, debt collectors. Try treating your "customers" with some respect and dignity. You know the old saying: You catch more flies with honey than with vinegar.
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DebtNavigation
Attorney and Author
03:26 PM on 07/15/2010
Actually there was a guy who tried that, his name was Bill Bartmann. It seemed to go really well. Turns out his partner was lying to him about how much money the company was losing.
http://en.wikipedia.org/wiki/Bill_Bartmann
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Cherie King
12:37 PM on 07/13/2010
most of the debt I hold is personal not credit cards. Then I have a ton in Student Loans. I thought of bankruptcy and using my paying back student loans to rebuild my credit.
12:38 PM on 07/13/2010
I assume you know that your student loans cannot be included in your bankruptcy, but after releasing your other debts, it could be easier then to repay your student loans.
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Dynamohum
01:26 PM on 07/13/2010
I just love your Avatar!! Fifth Element, one the best scifi movies ever!! Chris Tucker is absolutely priceless as Miss Ruby Rod! lol fan #5
12:37 PM on 07/13/2010
Here's the thing: If you owe debt on credit cards (which often get sold and resold with added "charges" that you never made), there is a statute of limitations, state by state, as to how long that debt can be collected. I hate posting a link, but this one will give you an idea as to the statute of limitations in your state:
http://www.creditcards.com/credit-card-news/credit-card-state-statute-limitations-1282.php

Also, keep in mind, you might consider NEVER answering ANY phone calls or speaking directly with ANY debt collection agency EVER, even to say "stop bothering me." The reason is each time you speak to ANYONE concerning your debt you RESTART the time of the debt, which then resets the statute of limitations. You might want to google something like "how not to restart a debt" to give you a better explanation.
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aprilinheaven
Be the change you wish to see in the world.
12:45 PM on 07/13/2010
I"ve been around this issue for awhile and have never heard that merely talking to a company resets the clock on SOL. Making a payment definitely will though. These debt collectors are like poisonous snakes, use extreme caution while dealing with them. I never in a million years would've thought I would have to go out and by a recording device for my phone, but I did after a medical bill left me dealing with a slimey collector. I got them on tape saying that "their attorney would determine what my rights are" concerning their own deceptive practices for trying to collect. Nice. Not the law, their employee (probably not a real lawyer). This is what we're up against folks.
12:53 PM on 07/13/2010
From what I can tell, by even speaking with a debt collector, then the debt collector can state in writing that you acknowledged your debt, thus resetting your SOL clock. Seriously, if you don't have the money and/or have no intention of repaying a debt, it does no good to talk to a debt collector. Now, having said that, do NOT ignore any lawsuits or court notices filed by a collection agency or a credit card company because to do so could result in a default judgment against you. Again, do some research to protect yourself when dealing with creditors. (BTW, this concerns credit card debt not medical bills.)
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polishlogician
No sugar tonight in my tea..
12:54 PM on 07/13/2010
"I've been around this issue for awhile and have never heard that merely talking to a company resets the clock on SOL."
----
it probably won't but they could argue that you reaffirmed the debt, but without paperwork to that effect, they could argue it anyway....
12:46 PM on 07/13/2010
From the web site I've linked above: Re-aging debt:

Consumers should be aware of a practice called re-aging of old debts. The clock on the statute of limitations may start anew if a consumer makes a payment -- even a small amount -- on a debt that has exceeded or is approaching the end of the statute of limitations. Acknowledging an old debt may also extend the time limit on potential debt collection lawsuits. Consumer advocates now advise debtors not to acknowledge old debts or debts they don't recognize as their own to avoid inadvertently re-setting the clock on the statute of limitations.

"Any new activity on it could re-age it and make it more collectable," says Lauren Saunders, managing attorney for the National Consumer Law Center, a consumer rights group. "You're better off ignoring a call about an ancient debt. It's best to send them a letter saying I don't recognize this or please verify it."
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DebtNavigation
Attorney and Author
03:33 PM on 07/15/2010
As a legal matter, what you say to a collector about a debt isn't really the kind of "acknowledgment" that is going to give a collector a greater right than whatever they already have. As a practical matter, it makes them hot on the scent, so it may be best not to do it.

Most states require a payment made by the debtor in order to re-start the statute of limitations. Collectors will either cadge it out of you or they will make a "phantom payment" (sometimes a bookkeeping entry, though collectors have been caught going to the convenience store across the street and buying actual money orders for $5 or so).

The "acknowledgment" you need to worry about (in states where it works to restart the SOL) is the acknowledgment you might make in under oath in open court when the judge browbeats you with "This is your debt, isn't it?" while glowering at you.
12:29 PM on 07/13/2010
Anyone can sue anybody for any reason. Make the costs much higher than they are now.
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eds123
My micro-bio is less filling and tastes great!
12:36 PM on 07/13/2010
Make the person suing pay "all" costs (including all costs for the person being sued) when a frivolous lawsuit is filed.
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aprilinheaven
Be the change you wish to see in the world.
12:36 PM on 07/13/2010
All that will do is put the legal system further out of the reach of lower income American's. The problem isn't that anyone can sue for any reason, it's that American's don't understand and enforce their right's as consumers. If more of us did, the corruption would be slowed down, it would be alot less profitable for them if they continually faced countersuits or just straight up educated people that won't take their lumps lying down.
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12:39 PM on 07/13/2010
Precisely why I have a retainered lawyer, for about $ 30.00 a month ( pre.....paid).