Kenneth Feinberg: New Gulf Compensation Chief Isn't Meeting Promise On Processing Claims
ProPublica:
Signs are emerging that Feinberg's goals -- particularly his pledge to respond to personal claims for emergency payments within 48 hours -- may be overly ambitious. Applicants participating in our BP Claims Project [1] say that they have not received responses within two days of filing claims and that they have encountered an array of service problems, from a system crash to difficulty in transferring critical paperwork.
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First Posted: 10/31/10 06:12 AM ET Updated: 05/25/11 06:30 PM ET