Kenneth Feinberg: New Gulf Compensation Chief Isn't Meeting Promise On Processing Claims

10/31/2010 05:12 am ET | Updated May 25, 2011
  • ProPublica

Signs are emerging that Feinberg's goals -- particularly his pledge to respond to personal claims for emergency payments within 48 hours -- may be overly ambitious. Applicants participating in our BP Claims Project [1] say that they have not received responses within two days of filing claims and that they have encountered an array of service problems, from a system crash to difficulty in transferring critical paperwork.

Read more on ProPublica