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9 Of The Most Mismanaged Charities In America: 24/7 Wall Street

First Posted: 11/20/10 02:35 PM ET   Updated: 05/25/11 07:15 PM ET

By Wall Street 24/7: Rating the non-profit sector is tricky. The main ratings services Charity Navigator and BBB Wise Giving Alliance are both flawed. Moreover, some in the non-profit world object to the idea of assigning grades to the sector because the organizations vary so much in size and scope. That's nonsense.

There clearly are some non-profits that are superior to others. The question is how to do it in the fairest way possible. Charity Navigator, which bills itself as the largest rating service, analyzes a number of factors related to a charity's financial health including how efficiently it raises funds and the amount it spends on administrative expenses. Charities interested in receiving the BBB Wise Giving Alliance certification must pass the organization's standards for financial accountability and transparency. In addition, they pay an annual fee of as much as $15,000 to display the group's seal. GuideStar, another service, provides access to charity financial documents but does not offer any qualitative analysis. For donors, though, there is a fourth alternative, The American Institute of Philanthropy (AIP), which we found to be superior.

AIP rates more than 550 charities, and boasts that its reviews are the toughest in the industry. The watchdog's reports are more in-depth than its rivals and go beyond the information the groups report to the IRS through its Form 990 because charity accounting rules give organizations lots of leeway. As AIP notes on its website, " ... (we) make adjustments to better reflect the goals of most donors who want their cash donations to be used efficiently. We do not allow charities to count the funds they spend on direct mail or telemarketing in their program spending, or to include large amounts of undisclosed and often overvalued donated goods in their expenses, even if their accountants allow them to do so."

Charities may be unfairly penalized for complying with complex accounting rules under ratings that are derived from financial calculations derived from data the organizations report to the federal government, according to AIP. Other experts in the non-profit world expressed similar sentiments.

In determining its list of the worst-run charities, 24/7 Wall St. relied on the AIP's ratings. We also considered data from Charity Navigator and BBB along with media reports. The charities on the list were either rated "F" by AIP or were held in low regard by other raters. Moreover, they were heavily dependent on telemarketers for their fund-raising.

Though most non-profits are run by responsible managements and boards of directors, a select few are not. One way that these organizations get tripped up is because of nepotism. Though having family members working in the same organization is not necessarily a bad thing, it can be a warning sign.

"It's definitely a red flag" says AIP analyst Laurie Styron in an interview. "It crowds out the best available people from landing jobs based on their merits. It promotes a lack of oversight."

There is no better poster child for nepotism and mismanagement run amok than Feed the Children, which reportedly collects $1 billion and became famous for its gut-wrenching TV commercials and rated "F" by AIP for years.

In 2009, Feed the Children fired Larry Jones who founded the charity 30 years earlier after he admitted to installing hidden microphones in the offices of three executives who opposed to him. He is fighting for his job back and the charity has struck back claiming that Jones took kickbacks from vendors, kept a hidden stash of pornography in his office and gave himself and his wife, who also worked for Feed the Children, unauthorized raises. His daughter Larri was fired in August. Son Allen has filed a defamation suit against his sister and several board members because she said he was bipolar during a Feed the Children board meeting. A federal appeals court recently ruled against him. Though Allen Jones didn't work for the charity, its board Feed The Children has accused him in a lawsuit of taking materials from a charity food distribution warehouse in Elkhart, Ind, according to the Oklahoman newspaper.

Members of 24/7 Wall St. list of mismanaged charities all solicit donations nationally and all are either poorly rated or not held in high regard by the charity raters. The fact that some of these charities operate as if they were family businesses should make donors cautious.

These are the most mismanaged non-profits in America -- and check out 24/7 Wall Street for more information:

Angel Food Ministries
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Angel Food Ministries delivers groceries and financial support to those in need through a national network of churches. However, Gary Snyder, author of Nonprofits: On the Brink, notes that the charity “may be fulfilling its mission by delivering food, but it is not delivering on credibility.” Last year, the FBI and IRS raided the Ministries’ headquarters in Georgia. Angel Food Ministries is lead by the Wingo family, including CEO Wesley Joseph Wingo, his wife Linda, and their sons, Andrew and Jonathan Wesley. Over the fiscal years 2006 to 2007, the family received $2.5 million in total compensation. In addition to this, the family received a combined $1.098 million in loans from the organization as of 2007.


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By Wall Street 24/7: Rating the non-profit sector is tricky. The main ratings services Charity Navigator and BBB Wise Giving Alliance are both flawed. Moreover, some in the non-profit world object to...
By Wall Street 24/7: Rating the non-profit sector is tricky. The main ratings services Charity Navigator and BBB Wise Giving Alliance are both flawed. Moreover, some in the non-profit world object to...
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dbrett480
06:47 PM on 12/02/2010
The charities listed are just the large ones; imagine how mismanaged some of the smaller, more "community" based ones are.
Linda from Deerfield
Paying attention
12:32 PM on 11/25/2010
Allow me to put in a good word for the March of Dimes. When my husband was young and his little sister was born with severely deformed legs, there was no way, financially, that his family could do anything to help her, but they were referred to the March of Dimes, who helped her a great deal. She was a sweet and bright child who tugged on the community's heart strings every time she graduated to new braces that brought her a little closer to independence. When I first met her -- she was around 8 years old -- I was stunned at the gracious way she quickly put me (thinking I was the grown-up!) at ease. I would love to tell of a full life won as a result of the March of Dimes, but we lost her to a weak heart (sadly previously unidentified) in her teens. All of us who knew her feel the richer for it, and without question, the March of Dimes gave her a sphere of influence that would have been hard to achieve otherwise. It was a long time ago. I presume that the organization has retained its goodness.
Linda from Deerfield
Paying attention
11:43 AM on 11/25/2010
Most of us don't have the time to investigate every charity that calls out of the blue. It becomes clear that giving once to the "wrong" one gets your number on a list of others who hope to tap your soft heart. In the end, my husband and I tend to rebuff all charities that approach us unsolicited, because of the few bad apples that have ruined it for the rest.
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HUFFPOST SUPER USER
Christopher Hull
Democratic Socialist
03:13 AM on 11/23/2010
I volunteered to a charity that delivered food in LA for years. Until I realized that the assistant to the director was driving a $70,000 dollar car. Not the director. The assistant.
I then volunteered for another charity that helped sick people until I found out that they would not hire any of their "clients" for open job positions because it would, "Drive up our insurance costs."
Now I don't volunteer at all.
It's for suckers.
HUFFPOST SUPER USER
amd02148
03:37 AM on 11/23/2010
Thats terrible, it makes you not want to help.
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HUFFPOST SUPER USER
Christopher Hull
Democratic Socialist
03:46 AM on 11/23/2010
It may be terrible but if I want to do something now I find people who need food and buy them food. Or give them clothes and shoes. But I won't volunteer for any more big charities. They are all scams.
Except for Salvation Army. Even though I'm an atheist they really believe in what they are doing.
02:08 AM on 11/23/2010
I've long wrestled with whether non-profits are beneficial or merely shams or, worse, financial bloodsuckers. I once volunteered at a local food bank and was horrified to learn how the director and managers, who were dripping in diamond and gold jewelry and wearing designer clothes, viewed those they were supposed to be helping as unworthy of receiving help. I also found it interesting that they used the best donations in the lunch room and had no qualms about accepting out-of-date food product donations.

But back to their societal contribution. I was raised in an entrepreneurial family and I owned my own business for 20 years. I believe the goal of every business should be to provide a quality product or service and to earn a reasonable profit.

When a company is founded as a non-profit, that company is developed with a scarcity mentality as its foundation. That means the company's founders believe there is not enough available in our society of whatever it is they are founding the company to obtain. Very few non-profits seem to deliver on their founding principles. How can they when they don't believe there's enough to go around? Non-profits often waste more time and resources seeking financial support than they invest in resolving the problem they were founded to resolve.

It would seem more reasonable to found for-profit organizations. Then they might actually work honestly to benefit mankind. Then again, considering the current business climate, maybe not.
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HUFFPOST SUPER USER
Laurella Desborough
LivingInTheRealWorld
07:24 PM on 11/22/2010
Well, this list left out one of the most outrageous of all non-profit "charities", the Humane Society of the United States...where for every donated dollar LESS THAN ONE CENT is used for the animals!!! Just about ALL the advertising done by HSUS indicates that IF you donate dollars, those dollars will go to help the animals.

The actual goal of the HSUS is to eliminate all animal use (check out the statements of HSUS leaders to confirm this fact at www.bewareanimalradicals.com): including meat for the table and pets for the family. Meanwhile, the HSUS is using many millions of dollars to lobby state and federal legislators to pass anti-animal laws, while presenting the laws as improving animal welfare! Now, this huge multi-million dollar entity is also busy putting away many thousands in retirement funds for their staffers, putting millions into advertising, and PRETENDING to help animals. For detailed information on their financial matters see www.humanewatch.org for their tax returns.
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blitznstitch
BAZINGA!!!
10:00 AM on 11/22/2010
Fix this by changing what a 501c3 is, in other words, the definition. Congress simply has to put in a percentage requirement on what must be spent on the charity organizations actual charity work. I think 90% is reasonable, 20% overhead cost is fine. People are not suppose to get RICH off chairty work. This is why I do not donate. I will not give the Salvation army a PENNY! I don't care that they have homeless people ring those stupid bells in front of stores - not a PENNY!
12:40 PM on 11/22/2010
"People aren't suppose to get RICH off chairty work."

I'm not saying people should be swimming in cash, but people working for charities do deserve a decent wage. Large national organizations take immense skills and efforts to run successfully. A charity is similar in many ways to a business; the main difference is that they can't pay dividends to shareholders with any "income." Compare a for-profit hospital system with a non-profit hospital system and you'll find out the non-profit president makes less even though they do the same work.
HUFFPOST SUPER USER
democratsaint
The GOP-The Humpty Dumpty of economics
04:54 PM on 11/22/2010
in angle food case they 'exec' all family member made over 500k each a year,the next highest paid worker made 69k a year,that is the people who actually did the work.
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HUFFPOST SUPER USER
Christopher Hull
Democratic Socialist
03:10 AM on 11/23/2010
Hi, I don't donate to the Salvation Army because I am an atheist and don't agree with their religious stance. However, their head makes 13,000 a year plus gets a basic housing allowance. Also I have meet other SA members over the years doing volunteer work and I can assure you they are not geting rich doing what they do. The money they make they give back and spend on programs to help people. I wish they weren't religious but they are sincere. Of all the charities to pick out SA is the best example of how a non-profit should be run.
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HUFFPOST SUPER USER
Doreen1960
09:25 AM on 11/22/2010
It is wise to check into an organization before donating..
KennebunkportIndependent
Back in my day, we had NINE planets.
08:48 AM on 11/22/2010
A simple solution would be to require all such organization to list their charitable status, and their ratings from an accredited ratings agency approved by the IRS, on their websites. 

I notice most of these ten charities are in red states.
12:42 PM on 11/22/2010
I'm not saying the organizations above are good or not since I haven't researched them all, but there has always been great difficulty in trying to accurately rate a non-profit. The ratings can only look at measurable metrics like allocation of funding, but measuring impact is difficult. How do you measure the impact of advocacy organizations like the Sierra Club?
HUFFPOST SUPER USER
StuntHunt
08:07 AM on 11/22/2010
Just be careful who you donate to. Give directly locally, like to your neighborhood food shelf. I never give to big charities anymore, after hearing what the head honchos at United Way get paid.
HUFFPOST SUPER USER
democratsaint
The GOP-The Humpty Dumpty of economics
07:11 AM on 11/22/2010
they left out freedom alliance,from 2007 tax returns they took in 14 million paid 8million in expenses,save 5 million for some reason and paid out 800k in grants to help kids of vets go to college.it took them 13 mill to spend 800k.million in salaries,conferences,they bought 16000 books for 80k,2 'consultants made 300k each,sean and ollie my guess.not to mention that a affiliate posted this, of the 50 dollar ticket, 5 dollars went to the venue,5 went to parking and 5 went to the charity, where did the other 35 go?the pockets of promoters,bands and who ever.
a rip off. now he doesn't even mention its a charity anymore.
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HUFFPOST SUPER USER
Donns
06:51 AM on 11/22/2010
American scammers, something we are really good at.
This comment has been removed due to violations of our [Guidelines]
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HUFFPOST SUPER USER
purenergy
05:07 AM on 11/22/2010
Terrible what people will do for a buck.
KennebunkportIndependent
Back in my day, we had NINE planets.
08:49 AM on 11/22/2010
Hey - it's free enterprise - it is the American dream - are you some kind of com mie?????
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HUFFPOST SUPER USER
purenergy
09:20 AM on 11/22/2010
haha, no I am an anarchist :)
01:52 AM on 11/22/2010
My Aunt used "Angel Food Ministries" She had to pay like $65 and got like a few tv dinners in return, it was SUCH a RIP. I hope they nail those people to the wall, how is it a charity when you have to pay for it AND YOU DON'T EVEN GET A GOOD DEAL!
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jrb35
They are completely ignorant of space-war tactics.
01:27 AM on 11/22/2010
Does anyone know if Angel Food Ministries (featured above) has any affiliation with Project Angel Food which is a nonprofit in LA that brings meals to those suffering from AIDS/HIV, cancer and other life threatening diseases? I just donated to Project Angel Food and am hoping that it wasn't a mistake.
HUFFPOST SUPER USER
Melanie226
Former Riotgrrl & Current Jewish Suburb Mom
03:34 AM on 11/22/2010
No, it doesn't. Project Angel Food in Los Angeles is one of the top-rated non-profits in Southern California, and having been involved with them, I can tell you that the majority of the funds they raise go directly to the patients they serve.
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jrb35
They are completely ignorant of space-war tactics.
12:49 PM on 11/22/2010
Thanks. Glad to hear it.