Each winter, the New York City Post Office dedicates a team of workers to opening the millions of letters that pour in for Santa.
Local volunteers also pitch in, offering to buy gifts for needy kids who pen the letters -- like one 8-year-old boy whose unemployed father can't provide him winter clothes.
Together, this team of people make holiday wishes a reality.
NBC Nightly News went behind the scenes at Operation Santa in New York City.
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