WABC spent months speaking with dozens of homeless families who say the city is making them jump through hoops to find shelter.
Advocates accuse the Bloomberg administration of setting up deliberate obstacles so families will go away.
Several families are denied shelter, even after they say they've showed documentation that they have no place to go.
Last month, a woman died on an East Village sidewalk after her friend left her to go sleep at a shelter that did not allow women.
WATCH WABC's story on the struggles of the city's homeless: