Plot Thickens In Airbnb Vacation Rental Horror Story

07/31/2011 10:37 am ET | Updated Sep 30, 2011
  • With Kitty Bean Yancey, Laura Bly and Jayne Clark usatoday.com

When a San Francisco blogger named "EJ" wrote a riveting account of how she returned from a week-long business trip last month to find that her home had been ransacked and trashed by a paying guest she'd connected with through the online rental agency Airbnb, the high-flying travel start-up addressed the ensuing blowback by insisting it was focusing its attentions on the victim and on ways to prevent a similar incident.

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