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Facebook's Messenger App: The 7 Features It's Missing

First Posted: 08/17/11 01:31 PM ET   Updated: 10/16/11 06:12 AM ET

When it's not quietly compiling your phone number and the phone numbers of all your friends, the Facebook Messenger app is pretty darn useful.

Facebook Messenger was released for iPhone and Android on August 9th, and despite some privacy concerns, it has rocketed to the top of the App Store charts and to the first screen on my iPhone.

It is a very powerful communication application: From one place, you can now contact anyone in your phone book or your Facebook Friend List. It's compact and convenient, and you don't have to go through the hassle of granting the app permission to access your Facebook (because, well, the app is Facebook). In my experience, Facebook Messenger loads just as quickly as my text messages do, and the ability to instantly reach all of my contacts on their phones--whether I have their phone number or not--makes Messenger extremely useful.

There are, however, several features that are noticeably (in some cases inconceivably) missing that make Facebook Messenger a bit of a hassle to do certain things. Here are the changes I hope Zuck and the team push through for Facebook Messenger 2.0. Want to know more about how to use the app? Check out our guide to five things you need to know about Facebook Messenger.

Phone Calling
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Even though the app is a "Messenger," I would still think that, when somebody sent me a phone number in a message, I'd be able to click on that phone number and be taken to my telephone so that I could make a call. And yet no matter how long I wait, the phone number never becomes underlined to be clickable; and no matter how many times I touch my finger against my screen, Facebook Messenger never gives way to my Telephone.

Speaking of not interacting with other apps on my smartphone...
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This Feature
Can do without it.
Need it.

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Facebook Messenger Features We Want
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