Even after Netflix backpedaled on their confusing decision to separate their streaming and delivery services, the damage had already been done. They decided not to launch Qwikster after all, but trust in the company had been damaged after much back-and-forth and public backlash.
Somehow, we don't expect it to end there. If the last few months are any indication, Netflix has a few more missteps left in them. Here are our predictions for Netflix's next few changes, and what will happen as a result.