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Toyota Recall: Japanese Automaker Seeks To Fix 550,000 Vehicles For Possible Steering Problems

Toyota Recalls 550000 Cars Globally

MALCOLM FOSTER   11/ 9/11 07:33 AM ET   AP

TOKYO — Toyota Motor Corp. said Wednesday it is recalling about 550,000 vehicles worldwide – mostly in the United States – for problems that could make it harder to steer.

The recall affects 447,000 vehicles in North America, as well as 38,000 in Japan and another 25,000 in Australia and New Zealand, said Toyota spokesman Dion Corbett. In Europe some 14,000 vehicles are being recalled along with 10,000 in the Middle East and 14,000 in Asia outside Japan.

Toyota has received a total of 79 reports about the defect dating back to 2007, said Corbett. There have been no reports of accidents or injuries related to the problems, he said.

Toyota's reputation has taken a hit over the last two years due to a string of huge recalls that have ballooned to 14 million vehicles over that time, including millions recalled last year for acceleration problems. It faces damage lawsuits and lingering doubts in the U.S. about whether it had been transparent enough about the recall woes.

Japan's largest automaker has been trying to communicate better with customers and empower regional operations outside Japan to make safety decisions.

The news comes a day after Toyota said its July-September profit slid 18.5 percent to 80.4 billion yen ($1 billion) on plunging sales caused by parts shortages from the tsunami disaster in northeastern Japan.

It now faces such uncertainties from flooding in Thailand, where it has many suppliers and three assembly plants, that it declined to release an earnings forecast for the full year through March.

The latest recall is due to the possibility that the outer ring of the engine's crankshaft pulley may become misaligned with the inner ring, causing noise or a warning signal to light up, the company's U.S. sales unit said in a press release. If the problem isn't corrected, the belt for the power steering pump may become detached from the pulley, making it suddenly more difficult to turn the steering wheel.

In the United States, the automaker is recalling 283,200 Toyota brand cars, including the 2004 and 2005 Camry, Highlander, Sienna and Solara, the 2004 Avalon and the 2006 Highlander HV. Its recall of 137,000 Lexus vehicles includes the 2004 and 2005 ES330 and RX330 and 2006 RX400h.

Those affected elsewhere include certain models of the Alphard, Highlander, Highlander hybrid and some Lexus models, Corbett said.

The recall notification process varies from country to country.

In the U.S., Toyota will mail owners a notification to make an appointment with an authorized dealer to have their car inspected once replacement parts have been produced in sufficient quantities.

If needed, parts will be replaced for no charge, the company's American sales unit said. Notifications will be mailed starting in January.

In the meantime, if an abnormal noise is heard coming from the engine compartment, the owner is asked to make an appointment with any Toyota or Lexus dealer to have the vehicle inspected for this condition, the release said.

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03:12 AM on 11/11/2011
Do you know how many recalls are on American cars all the time? Or any car for that matter.

Dodge had a problem with the steering on one of their models, but instead of an “increased effort” of steering, the steering column would come apart and you could lose all steering. In addition, they didn’t replace anything, they just tied it together with some Styrofoam and a plastic zip strip.

On another model, the hood latch was defective and the hood could have flown up at any moment and blocked all vision–in fact this happened to my father.

I cheer for Toyota for making such an effort to fix the FEW inevitable problems that arise. Look at Consumer Reports for nearly ANY model Toyota. Over the long term they have only MINOR problems. Then look at the long term outlook for an American or even German car, you will often see MAJOR repairs will be needed on average.

Don't take my word for it--look at the facts!
08:39 PM on 11/09/2011
It's funny how Toyota's never had a problem when they were imported. Now after so many years making them in the "Good Ol' USofA" there are consistent reports of "Recalls". Coincidence? Yet, even with these recalls they are still better quality cars compared to their US counterparts. Buy American? Not until the American workers get off their high horse and start producing something worth buying.
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Chicho
12:58 PM on 11/09/2011
Despite these reports..Id still buy a Toyota any day over a Ford.
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HUFFPOST SUPER USER
Benny Belloes
As long as brakes cost more than trainmen
01:06 PM on 11/09/2011
Why, because you would rather support another country more than yours. People who buy foreign products should have no voice in the monetary problems of the U.S. and its workers. Because, they caused it.
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HUFFPOST SUPER USER
signgrrl
design & production
01:49 PM on 11/09/2011
when ford builds a vehicle of comparable quality, you'll have a case. until then, NO.
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Chicho
03:38 PM on 11/09/2011
No.. I just had this crazy notion about buying reliable quality products... Silly me..
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HUFFPOST SUPER USER
Todd Dice
WWWDD? What would Walt Disney do?
12:16 PM on 11/09/2011
And despite this, Consumer Reports will still recommend Toyota and not Ford despite the issue with Ford is not one of safety - like your steering - but the technology involving a touchscreen radio.
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HUFFPOST SUPER USER
WhatDaBleep
Right is Wrong and Left is Correct
12:03 PM on 11/09/2011
Japanese workmanship is not what it used to be. Buy American!
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HUFFPOST SUPER USER
Benny Belloes
As long as brakes cost more than trainmen
01:09 PM on 11/09/2011
Japanese workmanship has never lived up to its hype. No has their workmanship of products made in other countries.
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HUFFPOST SUPER USER
signgrrl
design & production
01:53 PM on 11/09/2011
my first 4 vehicle were 3 toyotas and a nissan. i am now the "proud" co owner of a ford. i would take a nissan or toyota for it in a heartbeat. the only fords worth a d@mn are their trucks.
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HUFFPOST SUPER USER
DanielaFearless
Don't P on my head & tell me it's raining.
11:59 AM on 11/09/2011
Wow, a Toyota recall. There's a shocker.
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HUFFPOST SUPER USER
Chapin Smith
I am His Noodly Appendage
11:20 AM on 11/09/2011
Why is it that Toyota gets a front page story on HuffPo when it issues a broad recall, but none of the other automakers do?
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HUFFPOST SUPER USER
orbo
Moving Forward!
11:02 AM on 11/09/2011
Tsk, tsk!
10:43 AM on 11/09/2011
Those mid 2000 cars are all fine models. Most owners have hundreds of thousands of kilometers on them. I say kudos to Toyota for recalling cars long after their warranties are over.

-Toyota Cressida ~ 350 000 km (retired now)
-Toyota Paseo ~ 180 000 km (still on the road)
-Toyota Rav4 ~ 270 000 km (still on the road looks good)
-Toyota Corolla ~ 105 000 km (Just got it in 2009)

I had a ford minivan once. 3 transmissions, rear intake manifold leaked all the time, fan blower motor failed, even the SEATBELT broke off. A defective seatbelt is hard to forgive let alone 6000$ worth of transmissions.
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Benny Belloes
As long as brakes cost more than trainmen
01:23 PM on 11/09/2011
I drove a Chevrolet Astro van for 250,000 plus miles and then gave it to my son who uses it on his farm. Still running. My wife drives a Cadillac STS, every day, which has 113, 000 plus miles on it. I drive a 2007 Dodge truck, which has 74,000 plus miles on it every, day. In fact we are taking to Delaware for Thanksgiving, which is a 3600 miles plus round trip. My youngest son drives a 2002 BMW convertible, which has 122,000 plus miles on it, every day. There has to be one in every family. Look I did not use km to make my experiences with American automobiles look good.
01:30 PM on 11/09/2011
The rest of the world don't use miles.

At least the BMW was a decent car. The rest are quite simply junk with the possible exception of the Cadillac..
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henrypapillon
Put a Psychiatrist in every NRA meeting.
10:31 AM on 11/09/2011
Can't stop the Toyota from speeding and now you can't steer it, but the critics still list it above American cars. Hmm. makes you wonder about the ratings.
10:40 AM on 11/09/2011
makes you wonder how bad American cars are.
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Benny Belloes
As long as brakes cost more than trainmen
01:24 PM on 11/09/2011
American cars are bad to the bone. Japanese cars well they are just bad.
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henrypapillon
Put a Psychiatrist in every NRA meeting.
05:56 PM on 11/09/2011
or aren't. A lot of people are like my 2 sisters. When they had American cars they wouldn't bother with PM maintenance, then they got mad at the American cars and bought Japanese. They do all the recommended PM's and more and any work the dealer suggests, they shuck out money for it, but their Japanese cars are perfect. Me, I always did the important maintenance and never had all the problems they had.Some of course, but if you are a car owner , some things break down, or mechanic wouldn't be in business.
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Chapin Smith
I am His Noodly Appendage
11:22 AM on 11/09/2011
Yeah, turns out most (if not all) claims of unintended acceleration were debunked.
10:08 AM on 11/09/2011
Here we go again. I wonder if Toyota will once again lie to the public that Everything is Fine.
10:44 AM on 11/09/2011
Actually, they are recalling their cars and fixing them. What part of the article did you not understand?
This user has chosen to opt out of the Badges program
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littlepuffycloud
I propose a toast to my self control...
11:56 AM on 11/09/2011
How can one understand an article one did not read?
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Benny Belloes
As long as brakes cost more than trainmen
01:29 PM on 11/09/2011
There is no way answering a persons post with such distain will exempt you from supporting a foreign country.
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Ferdinand Berkhof
ratio & respect
08:38 AM on 11/09/2011
So that's it. I thought I was driving under the influence. Let me crack open another one...
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fla kracker
Fame is a weed, reputation an oak tree
08:18 AM on 11/09/2011
We need to deregulate these poor job creators. The consumer would be better served if these job creators didn't have to abide by these pesky regulations. What does steering and stopping have to do with enjoying your driving experience. Trust the job creators to do what is best for the consumer. While you're at it have a drink of this fracking sludge.
imonlyhereforthelaughs
Politicians...they ruin everything.
08:49 AM on 11/09/2011
Toyota is a Japanese company.
jokerdanny
my other bio is a macro
08:54 AM on 11/09/2011
they are still subject to US auto regulations if they want to sell cars here; lights, horns, mileage, etc all have US standards toyota and others must meet
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PuSencer
Where are we going in this handbasket?
09:05 AM on 11/09/2011
cars are made specifically for the regulations in each market. of which, the US has a high level of safety equipment, etc. which must be included in each vehicle to be salable in the US.
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OB-GYN
To Your Health, America. Live Long and Prosper!
08:15 AM on 11/09/2011
"The latest recall is due to the possibility that the outer ring of the engine's crankshaft pulley may become misaligned with the inner ring, causing noise or a warning signal to light up, the company's US sales unit said in a press release. If the problem isn't corrected, the belt for the power steering pump may become detached from the pulley, making it suddenly more difficult to turn the steering wheel."

This must be the second public notice of the recall, as I have been waiting for months after receiving mine. It's an issue of available parts Toyota says.

Having had a Volvo where the steering suddenly "froze up" while on a highway with two young children, I can tell you this Toyota recall has made me anxious while I wait. That Volvo was dispensed of toute suite but I can't afford to do the same this time with my Toyota.

With 35,000 miles on my Toyota over six years, I have had the accelerations over bumps problem (known to National Highway Safety), the floor mat hook recall, a broken heater system ($1000 out of pocket), and hydraulic brake fluid problems plus a new battery. That's not including all the rest of the "fixings" needed when I take it in for routine advised maintenance.

I don't know what to think anymore about Toyota, but this car has been majorly expensive to maintain and fix even with low mileage.
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frank day
Obama cares about all of U.S.
08:22 AM on 11/09/2011
You should have bought a Hyundai. At least it has a longer warranty.
10:46 AM on 11/09/2011
Yeah, Hyundai has improved amazingly the last few years.
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Chapin Smith
I am His Noodly Appendage
11:23 AM on 11/09/2011
.... but then you'd be driving a Hyundai.
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PuSencer
Where are we going in this handbasket?
09:08 AM on 11/09/2011
what a bummer. i think that toyota has outgrown its ability to consistently make fine cars. they still have 2-3 factories which consistently have the fewest complaints in the industry.
my wife's mazda had the power steering just stop working a week after they announced that they would recall the car for that reason (of course, haha). it's frustrating
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calloy
goo goo g' joob
07:58 AM on 11/09/2011
first, you can't stop 'em and now you can't steer 'em.

oh, what a feelin'!