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DROID RAZR Review Cites Short Battery Life As Main Problem

Droid Razr Review

By RACHEL METZ   11/ 9/11 06:01 PM ET   AP

SAN FRANCISCO -- With its super-slim, stylish frame, Motorola's Razr phone became incredibly popular in 2004 – a smash hit that Motorola hasn't been able to replicate. Now, many years later, the company is trying to recapture some of that magic by ushering the Razr into the smartphone age.

The new Droid Razr, available Friday through Verizon Wireless for $300 with a two-year service contract, echoes the svelte form and good looks of its ancestor.

It has many great features, including a big touch screen and the ability to use Verizon's high-speed 4G LTE network for zippy Web surfing. It also has Motorola's MotoCast service for wirelessly streaming and downloading content stored on your computer.

Yet I couldn't get much time to enjoy the phone because using it with LTE quickly wore down the battery.

And while the phone runs the latest version of Google Inc.'s Android software that is available for smartphones, shoppers may be tempted to wait. Verizon will soon offer Samsung's Galaxy Nexus, which will come with an even newer version of Android called Ice Cream Sandwich. The Droid Razr is expected to get that update, too, but not until next year.

Don't get me wrong, though: The Droid Razr is a hot phone.

Gazing at it for the first time, I had the same thought as I did when I first laid eyes on the now-ancient Razr phone: How the heck did Motorola make the phone that thin? Except for a chunk at the top that houses the rear camera, flash and an external speaker, the Droid Razr is slimmer than any other smartphone. It's just a third of an inch thick. It's light, too, at 4.5 ounces.

It makes other smartphones – Apple's iPhone included – look chubby by comparison.

Its back is covered in diagonal gray and black lines composed of Kevlar fiber, which is meant to increase the phone's strength. Another perk, though one that's not visible: The phone has a water-repellent coating both inside and outside that is meant to shield it from damage caused by the occasional spill.

The Droid Razr boasts a 4.3-inch display, which is too big to fit too comfortably in my hand, but plenty large for watching videos and checking out websites. It isn't the highest-resolution screen you'll find on a smartphone, but colors looked bright and images were crisp.

The screen also works well as a viewfinder for the Razr's 8-megapixel camera. The camera snaps photos pretty quickly. I was able to capture sharp shots in bright and low light.

The phone is speedy overall, owing to its dual-core processor and 1 gigabyte of memory. I had no problem streaming tunes while I bounced between IM'ing friends, checking up on gossip sites and using Google Maps to find a good restaurant near my office.

The phone has a big battery that promises 12.5 hours of talk time. To keep the phone slim, the battery is built-in and cannot be easily replaced.

And, as expected, it won't last long if you're on Verizon's faster data network: Using a combination of LTE and Verizon's slower 3G network to surf the Web, stream an episode of "The Office," download apps and stream music from Pandora, I only had 15 percent battery life left after two-and-a-half hours.

That seemed lame. Of course you can lengthen the battery life by not using the LTE network, or by severely limiting how much you use it. But access to this high-speed network is one of the phone's best features, improving all sorts of Web-related tasks, including video streaming and Web surfing.

Fortunately, Motorola included a very neat app called Smart Actions that can alleviate a bit of the battery drain. Smart Actions can be set to automatically alter the Razr's settings at a certain time, either by using built-in "rules" that you can modify or by using ones you determine.

For example, you can set a low battery saver rule to dim your screen, turn off the phone's GPS and stop content from syncing in the background when the phone's battery reaches a certain level or when you get home. You can also set rules to support your own laziness. I instituted one that makes the phone launch its music app whenever I plug in a pair of headphones.

The phone also includes a service called MotoCast, which comes across as Motorola Mobility Holding Inc.'s answer to Apple Inc.'s iCloud content streaming service. With MotoCast, you can wirelessly access and download documents, music, videos and photos stored on your Mac or PC on your Razr.

Unfortunately, because content you stream with MotoCast is housed on your computer – not on remote computer servers as it is with iCloud – that computer must be on and connected to the Internet for you listen to The Beatles or watch old episodes of "The Simpsons." I don't know about you, but I don't leave my home or work computer online all the time.

You can download files to the phone for use at any time, but even with the phone's 32 gigabytes of storage space you can't possibly store as much content as you could on your computer.

Still, MotoCast is free. The software, which works with a number of Motorola smartphones, was easy to set up on my home computer. On the Razr, streaming songs show up in the phone's music app, denoted by a tiny icon, and they played flawlessly. Videos are less obvious: I found them in the phone's file manager and gallery apps. They didn't seem to stream as well, looking pixelated despite my connection to LTE.

Beyond the strengths and weaknesses of its hardware and software, though, I couldn't forget about the Razr's $300 price tag. This is higher than most other Android smartphones offered by the major wireless carriers. Even the cheapest iPhone 4S can be had for $200. It's sure to make some potential buyers balk.

The Droid Razr is as impressively skinny and stylish as its namesake. But shortcomings like its brief battery life when using LTE will likely make it hard for this smartphone to become as popular as its predecessor.

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SAN FRANCISCO -- With its super-slim, stylish frame, Motorola's Razr phone became incredibly popular in 2004 – a smash hit that Motorola hasn't been able to replicate. Now, many years later, the...
SAN FRANCISCO -- With its super-slim, stylish frame, Motorola's Razr phone became incredibly popular in 2004 – a smash hit that Motorola hasn't been able to replicate. Now, many years later, the...
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Thomas River
My micro-bio is now half-full.
08:11 AM on 11/11/2011
"The Droid Razr boasts a 4.3-inch display, which is too big to fit too comfortably in my hand,"

One would think that would be a show stopper for many......
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PhillyKing
02:44 PM on 11/10/2011
terrible battery life with a non-removable battery... you sir are NO Razr... you cant just go putting that name willy nilly on any product now... all you need now is dropped phone calls, no sd card, no flash support and u might as well call it a skinny iphone :-P
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JohnTheMac
Now, why don't you go home and get your shine box?
02:36 AM on 11/11/2011
living in the past?
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PhillyKing
09:31 AM on 11/11/2011
Motorola expects people to buy this phone just because of the "Razr" name... only an idiot would buy something just because of the brand or model name... but i guess you would already know that :-)
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CaptainObvvious
Calling me a liberal is a compliment!
12:53 PM on 11/10/2011
The phone isn't even out yet but you already know it isn't going to get the new version of Android for like six months.

LTE kills the battery as expected.

The same people who bash the iPhone for not having a removable battery wont care that this doesn't either.
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Mitchman57
I might be indecisive. But... maybe not.
01:38 PM on 11/10/2011
I do.

I'd like to have everyone stop buying phones that don't last at least 2 days (with a few tools turned on) without plugging in. Maybe then the mfgrs will get the message. Will an extra ounce or two weight so much or really hurt sales? Remember - they're supposed to be WIRELESS.

Now...to feed the notion that Andyfans need to bash Apple at every turn... ahem.... Wow, they're right, Andriod makers really are copying iphones. Just look how bad the battery life is.

You're welcome.
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CaptainObvvious
Calling me a liberal is a compliment!
01:59 PM on 11/10/2011
Battery life was terrible on many Android phones before the 4S came out.. That battery bug was fixed already today by the way.
09:18 PM on 11/10/2011
I have a GZone Boulder. It is totally waterproof, you can drop it off a 3 story building, its 3 years old and the battery lasts a week on one charge. But hey, I use it as a.......phone.
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NerdyStudent
Sorry, your micro-bio doesn't meet our standards
01:43 PM on 11/10/2011
A quad core phone with LTE would work wonderfully, it would virtually spell the end of short battery life as we know it.
11:56 AM on 11/10/2011
Everybody in the mobile computing industry is waiting for the Qualcomm MDM9615 28nm LTE baseband chip. The currently-available 45nm LTE chip is too large for 3.5" handsets and consumes too much power. That's why Apple did not release an LTE-capable iPhone 5 this year.

It's not really Qualcomm's fault. The global semiconductory industry (TSMC, Chartered, Global Semi, etc.) has had technical difficulties developing the 28nm process, delaying parts by 6-12 months. This has screwed up everybody's product roadmaps. Everything should come together by next fall, but for the time being, the hardware side of the mobile computing industry is in limbo.

The only player in the semiconductory industry that is having a great time with their process shrink roadmap is Intel, which already has their 22nm 3D-gate process in production. But the Intel Atom line is still nowhere close to the 2W power envelope of the ARM chips.
03:14 PM on 11/11/2011
And it's not just the radio. These phones with their giant displays suck the life out of batteries. Anytime you're interacting with the phone that display is chipping away at that battery.
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menschmaschine5
10:42 AM on 11/10/2011
The problem is, though, that until the next generation of LTE chips comes out, there's no way to get good battery life when using LTE. The chip drains too much power.
10:52 AM on 11/10/2011
It's not as "good" is my old Blackberry, but I get 26 hours out of my Thunderbolt. Then again, I live in an area with 4G coverage so the 4G radio isn't constantly looking for a signal.
11:40 AM on 11/10/2011
Is your phone in your pocket all day? Do you have an extended battery? 26 hours is an urban legend. I believe 14 hours with moderate use, tops.
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CaptainObvvious
Calling me a liberal is a compliment!
12:55 PM on 11/10/2011
Are you running Android as it came with the phone or are you using CM7 or some such to increase battery life as I hear it can.
10:33 AM on 11/10/2011
I remember when razr's were the most popular phones. Back in the day...
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gemini68
11:13 AM on 11/10/2011
Its amazing how things change in such a relatively short period of time.
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12:50 PM on 11/10/2011
I still use mine. Very reliable and durable. Despite being about 5 years old, it still has great battery life -- I charge it overnight once every 2 or 3 days. Of course, it does lack all the cool new features that smart phones have, but I can do without the extra cost of a data plan.