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BlackBerry PlayBook Reportedly Pulled From Best Buy Site; Orders Allegedly Cancelled Without Warning

Blackberry Playbook

The Huffington Post   First Posted: 11/28/11 03:06 PM ET Updated: 11/28/11 03:06 PM ET

On November 21, BlackBerry maker Research In Motion announced huge holiday price cuts on the 7-inch BlackBerry PlayBook tablet. Though the device debuted earlier in 2011 at $499 (16GB), RIM's most recent reduction brought the tablet down to $199.

If you were hoping to eventually get your hands on one of these super-cheap iPad rivals, your luck may be running out. Within days, Best Buy was reportedly informing customers that existing PlayBook stock had sold out.

Over the Thanksgiving holiday, Electronista pointed out, customers began leaving outraged comments on Best Buy message boards saying that their Black Friday PlayBook orders had been cancelled. Many of the cancellations occurred days after the orders were submitted and after at least one customer had already paid for the device.

"The order was cancelled two days after I ordered and paid in good faith. What is going on??!! It took two days to find out that they were out of stock!! EVery [sic] other site says OUT OF STOCK during the order process," wrote one irate would-be PlayBook owner.

This isn't that strange in itself. Normally stagnant tablet sales have, in the past, exploded when prices are lowered. For example, when HP dramatically slashed the price of its ill-fated TouchPad to $99, the formerly unwanted device became an instant hit with consumers, and HP became the second most popular tablet maker in the country.

What is strange about Best Buy's PlayBook shortage, according to Electronista, is that instead of posting an announcement on the PlayBook listing saying that the device was temporarily out of stock, Best Buy completely removed the PlayBook from the site on Sunday morning. At that time, Best Buy listed only accessories and refurbished PlayBook units.

However, as of this writing, BlackBerry PlayBooks have returned to the pages of Best Buy, although they are all marked as "Sold Out Online."

Meanwhile, Staples and Office Max, which were also offering the sale, are currently showing little or no PlayBook stock, at least in the 16GB flavor. Sprint's website, on the other hand, doesn't indicate a shortage on the discounted product.

When RIM announced the $300 markdown on PlayBooks, the company did not say specify an end date for the sale. A tweet from the RIM's official BlackBerry feed stated that the sale would last for "a limited time" only.

Was BlackBerry's removal of PlayBook listings a mistake or a glimpse of what's to come for the gadget?

Whatever happens, this is hardly the first time people have speculated about the demise of the Playbook. In September, Reuters reported that analysts were pointing to layoffs at hardware manufacturer Quanta Computer as evidence that the PlayBook was nearing its end. Despite these rumors and paltry sales figures, RIM has remained optimistic and continued work on the tablet. Ubergizmo reports that the long-awaited native email, calendar and contacts app will be arriving on the BlackBerry tablet in February of next year.

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On November 21, BlackBerry maker Research In Motion announced huge holiday price cuts on the 7-inch BlackBerry PlayBook tablet. Though the device debuted earlier in 2011 at $499 (16GB), RIM's most rec...
On November 21, BlackBerry maker Research In Motion announced huge holiday price cuts on the 7-inch BlackBerry PlayBook tablet. Though the device debuted earlier in 2011 at $499 (16GB), RIM's most rec...
 
 
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09:50 PM on 11/29/2011
I too am one who ordered a playbook from best only to be charged for it than receive an email saying it was on back order. I contacted best buy.com and was told that it was a discontinued item and they will not being getting them !,,, nice not only was my credit card charged I lost out on buying the tablet at smother retailer that was offering the same low price. I have put a formal complaint in and are awaiting a response . I am very disappointed with them and will no longer purchase anything from there online store or in person.
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Ryan Schmidt
09:10 PM on 11/29/2011
I love my Playbook.. Its really smooth.. IMO, its on par with other top of the line tablets.. BB just needs to get more apps in BlackBerry World..
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Ashley Anderson Isadore
They can't be this stupid....
09:56 AM on 12/01/2011
I agree with you on the apps except blackberry has really good apps...there are a lot less but I have to say I love my 9850 and my playbook.
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Ryan Schmidt
11:16 PM on 12/01/2011
It does have some really nice made apps.. There just aren't enough.. And maybe when I say enough, I mean enough free apps..

BB is still missing Angry Birds.. I'm just saying..
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elicourey
It takes a nation of millions to hold me back!
07:28 PM on 11/29/2011
hmm, but the iPad flies off shelves without a price cut.
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clsmithj
Wanna Raise Some Hell
07:32 PM on 11/29/2011
are we sure about that? I really would like to see this holidays sales numbers from all the major tabloid players. Apple and Samsung were the too biggest losers in my book for not offering any big discounts.
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elicourey
It takes a nation of millions to hold me back!
07:45 PM on 11/29/2011
You might have a hard time finding Samsung numbers, or anyone other tablet sales besides the iPad. Apple always posts there sales numbers per quarter and year, they have nothing to be embarrassed about. So far no other tablet has come close to catching up with the iPad sales.
07:24 PM on 11/29/2011
Its all about pricepoint and the discount hit the sweet spot.
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tulsey
I was Bill Hicks.
07:22 PM on 11/29/2011
Cheap tablets will revolutionize education and librarys, especially in the 3rd world. A race to save the world as we destroy it.
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loki
Better to die fighting, than live on knees
07:21 PM on 11/29/2011
so will Apple be competitive now? Why no, they will do what they always do, and SUE SUE SUE.. Use the courts and the gov to ward off any possible competition. Its the Ivy Greed Capitalist way in America. Why compete, when you can use the legal system and the government to defeat!
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Andres64
Religion is a sectually transmitted disease.
07:20 PM on 11/29/2011
People still use Blackberry?
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clsmithj
Wanna Raise Some Hell
07:33 PM on 11/29/2011
where I work at, yes.
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GiaMTL
08:46 AM on 11/30/2011
Ummmm, yes. Blackberry is still the most solid phone out there for business users IMO. And I have owned too many to compare it too...While my iphone is pretty and sweet, my BB is solid and effective for daily functions.
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Nunyabiz1
06:59 PM on 11/29/2011
this thing is not an Ipad "rival", maybe a rival for the Kindle fire.
It's tiny, might as well use my smart phone.
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GiaMTL
08:48 AM on 11/30/2011
I have the Ipad 1, and my playbook is much faster than the Ipad 1. Not as "pretty", not nearly as many apps, but very effective. Never again will I pay Apple 700 times more than what a product cost them.
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Nunyabiz1
11:49 AM on 11/30/2011
Didn't say the Ipad was over priced, but this is NOT a rival for it at all
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Nunyabiz1
11:50 AM on 11/30/2011
"Wasn't" over priced meant to say.
06:52 PM on 11/29/2011
Does it have the astrology app where you point it at a star and it tells you which one it is?
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tulsey
I was Bill Hicks.
07:33 PM on 11/29/2011
That would be astronomy, but there is an app that identifies rising stars likely to get movie deals or a series.
06:18 PM on 11/29/2011
>> Ehjay: "Considerin­g the price now for quality electronic­s in Asia, $199.99 is about well priced. Compare features of the Samsung Galaxy SII with Apple's IPHONE 4...or Cube's U9GT2 Tablet with Apples IPAD2 tablet...and you can see the future. The US may stay with proprietar­y products and fall behind because Google's Android already rules the rest of the world."

This is my biggest gripe. I expect prices to drop (over time) due to increased manufacturing. Basically, as more people adopt a new "thing", volume eventually translates into lower prices -- especially as more competitors jump in. Best example: the way flat screen TVs have now totally plummeted in price from a few years back. Heck, even blu-ray players which were $500 when they were first introduced a few years ago can now be found at Costco for only 60 bucks.

I'd love a tablet for laying on the couch and doing some web surfing, reading, checking out some web sites. My only problem is they still seem "meh" in terms of WHAT they can do, relative to my laptop. So like a lot of people, I'm waiting for that magical point where the prices is just right...the tablet actually has good computing power and fuller functionality...and THEN count me in.

I just hope the U.S. doesn't lose out on things by going TOO slow, in terms of pushing the technology or the apps and what not.
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Ogre Plimpton
Here's Johnny!!!!
06:16 PM on 11/29/2011
I've looked at the Ipads, but won't cough up the $500 for one. I bought one of the Playbooks at $200 and consider it to be a steal. It does many of the things that the Ipad can't. The image is very crisp, especially on photos and video, and the processor is fast. The sound from the tiny speakers is amazing. If it (or RIM) dies tomorrow, I won't shed a tear. I have my entry level tablet that didn't cost an arm and a leg. To all you naysayers out there; don't knock something until you've tried it.
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clsmithj
Wanna Raise Some Hell
06:32 PM on 11/29/2011
I know exactly what you're feeling. IMO The RIM Playbook is the best tablet if you're shopping for a 7" incher. I'd buy it up in a heartbeat if it was had a 10" screen like it's big Android tablet brothers: Motorola Xoom, Asus Transformer, and the Samsung Galaxy Tab 10.1 .
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OneSlackMartian
04:55 PM on 11/29/2011
Another puny, crappy iPad killer. I can't imagine Blackberry will be around next year at this time.
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GiaMTL
08:52 AM on 11/30/2011
crappy Ipad killer? So are you saying its killing the Ipad? Sorry, dont get your post. As for BB being around, while there playbook may or may not be, they will be making phones for a long long long time.
04:51 PM on 11/29/2011
Its called clearance. If a product has kicked the bucket, then you drop prices on remaining stock to get rid of em and make what you can.
The HP tablet and the BlackBerry Playbook are pieces of junk, and were originally far overpriced.
Store i worked at dropped the price of the playbook and off they went. A failing product into the hands of suckers.
If you want a good tablet, go Ipad, Asus, or kindle fire.
But if you have a laptop, dont buy a tablet.
and perhaps in general...dont buy a tablet, way too expensive for a toy, that odds are, is in your pocket right now as well.
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clsmithj
Wanna Raise Some Hell
06:46 PM on 11/29/2011
I wouldn't call the Playbook junk, it's still an Android based tablet and could very well be upgradable.
HP Touchpad on the other hand was not only working on a proprietary OS (although Palm who crafted WebOS once dominated this mobile market that Apple stolen, sadly), but Touchpad's hardware was just as dated , it was more equivalent to the original iPad as far as spec went while the RIM Playbook main flaw besides lack of bundled email app would be it's unequal price to screensize ratio.

Tablets are what's hot right now. Everybody and there momma and grandson have a laptop. Laptops are on the same path as the Desktop PC, in becoming a very common commodity like the TV and dishwasher. I'd still recommend folks get a Tablet.

I stayed behind on the technology wave for a while, wasn't ready to make the jump when they were trying to push Netbooks on everyone. But after seeing a tablet in action I say it's far more worth having.

I have a laptop and old 2006 Dell XPS M1210, it packed a punch on release 2GHz Core 2 Duo, I since maxed out the RAM at 4gigs and put a 500GB hard drive inside, but ever so often I have to contend with the cheap battery that requires me to replace it every year. I was going to buy another laptop, but tablets look like the way to go, and Asus Transformer Prime is likely where I will be headed.
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bring in swat
09:54 AM on 11/30/2011
wow...you obviously have never used BB or HP's "junk" they're great smaller profile tablets/readers. absolutely nothing wrong with them. even if they're respective companies tank it's irrelevant to the device and user, out of the box they both can do basic things laptops provide with way less bulk.
04:54 PM on 11/30/2011
Well yes theyre certainly tablets, but theyre over priced for what they provide compared to other tablets. and yes i have plenty of experience with both of those, I sell them at my place of work!

The playbook initially was the same price as the ipad! No brainer on which one is better in my mind, not too mention all you would have access to on the playbook is the blackberry app market (which is truly terrible in comparison).

but when they dropped the price, sure its possibly worth the buy. Could just go kindle fire however.
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HST
Conservatism = selfishness
03:42 PM on 11/29/2011
There needs to be a justice department investigation into some of these retailers.

HP discounts it's tablets and boom all sold out everywhere.

Now RIM discounts it's tablets and same thing.

I'm one disgusted consumer who won't be purchasing ANY tablets this year.
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DanInAustin
Got 99 problems but dang that's a lot of problems.
03:54 PM on 11/29/2011
I don't think Best Buy did anything criminal; I think they made an honest mistake in mismanaging their vendors and then their PR. In this case, they're probably not guilty of anything but incompetence.

As for the discounting, I don't see anything wrong with it. Both the Touch and the Playbook were essentially declared failures, so HP and RIM priced them to sell anyway to recoup some of their costs. HP has been criticized for continuing to produce the Touch at the lower price, but I've heard (unverified) that they had contractual obligations down the supply chain, and would have been out the cost of building them anyway.
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the964kid
Friends don't let friends vote GOP
04:54 PM on 11/29/2011
Big discounts normally mean big sales, and companies like to end their year with a bang. It's not that surprising that they sold out, with that big of a price break. The only issue here is that Best Buy should've let buyers know the tablet was sold out. Best Buy is definitely guilty of irritating customers, but there doesn't seem to be any criminality to it, this is just normal end of the year close-out business.
03:40 PM on 11/29/2011
I really want to be more productive.
I think If I slide my fingers up and down, left and right on one of those screens in a public place...