TRAVEL
01/18/2012 10:43 am ET

Martin Sabry, Passenger Who Uses A Wheelchair, Forced Off Easyjet Plane

A passenger who uses a wheelchair was asked to leave his Easyjet flight because of safety concerns by the airline.

Martin Sabry, 39, was heading from London's Gatwick airport to Montpelier France January 4. But Sabry, who was paralyzed from the chest down 17 years ago, was told by the crew that they were unsure of his ability to reach the exit in case of an emergency, BBC News reports.

According to Sabry, he was made to read aloud an airline safety card (in front of other passengers) and verify that he could perform the actions.

"I've been in a wheelchair for 17 years and I've seen an awful lot, but this is quite degrading," he told the BBC.

According to The Mirror, Sabry was told by ground crew he could board, but that decision was reversed by the captain. He was told "all single passengers must be able to reach the exit."

Ultimately, Sabry missed his flight, but was put on the next flight to Toulouse, France.

A spokeswoman told The Mirror that “all passengers travelling alone must be able to make their way to an exit unaided – it seems there was a misunderstanding regarding this."

"The good news is that we carry successfully over 1,000 passengers with reduced mobility every day, but we got it wrong on this occasion and we're really sorry," Katherine Lynn, director of customer service and revenue at Easyjet told BBC News.

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