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Dell Says 'Not Really A PC Company' Anymore

Dell Pc

First Posted: 02/27/2012 5:14 pm Updated: 02/28/2012 11:30 am


By Poornima Gupta

SAN FRANCISCO (Reuters) - Dell Inc launched a new line of servers for enterprise customers, boosting its corporate business unit and shifting its focus further away from consumers, who are increasingly choosing such devices as Apple Inc's iPad.

Chief Executive Michael Dell said his namesake company is no longer a personal computer company and has transformed itself into a business that sells services and products to corporations, a lucrative market that he said is worth $3 trillion.

Corporations have grappled with ever-smaller IT budgets as slow economic growth curtails spending. But many experts say tech spending will swell over the long term as companies upgrade systems, connect to the Internet cloud, or begin to make better use of user data.

Dell's so-called enterprise business has doubled in the past five to six years and now represents half of the company's profit, he added.

"It's not really a PC company; it's an end-to-end IT company," Michael Dell said at an event in San Francisco where the company launched a new line of PowerEdge servers aimed at businesses with remote computing needs.

The company's founder said the growth of Dell's enterprise business validates its strategy of diversifying away from personal computers as a new crop of devices such as the iPad captivates buyers.

Michael Dell said he wants to focus on the enterprise and public markets, rather than a drastically smaller $250 billion consumer market.

"The consumer market is not particularly healthy and the enterprise business is much more so," Dave Johnson, Dell's strategy chief, told Reuters.

Dell's storage and networking revenue grew 10 percent last year, while sales of its desktop PCs fell 4 percent.

The world's No. 3 personal computer maker fell short of Wall Street's estimate for fourth-quarter earnings, hurt by weakness in U.S. public spending and the lingering impact of the Thailand flood on its product mix. It has also forecast weak sales for the current quarter.

Sales at Hewlett Packard's, the No. 1 PC seller, declined 15 percent in its fiscal first quarter.

Round Rock, Texas-based Dell has been waging an uphill battle to diversify its revenue base from PCs to become a larger player in the data center equipment market and IT services. It faces stiff competition in those markets from the likes of International Business Machines Corp and HP.

To help that effort, it has been acquiring companies, including Force 10 Networks and Compellent Technologies, to boost its enterprise-related products and services.

(Reporting By Poornima Gupta; Editing by Steve Orlofsky)

Dell's new Ultrabooks made quite a splash at the Consumer Electronics Show in Las Vegas last month. Check out the slideshow (below) to see one of Dell's Ultrabooks and some of the hottest new entries into that class of laptops that made a splash at CES.

Dell XPS 13
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The Dell also joined the Ultrabook pack with the XPS 13, which weighs in at a hair under three pounds and measures less than a quarter-inch at its widest point. Its 13-inch screen features a resolution of 1,366x768-pixels (720p). Dell has outfitted the device with a 4GB RAM and a choice of two solid state drives (128GB or 256GB). The device boasts an impressive battery life of nearly 9 hours, according to Dell's tests.

The Dell XPS 13 will be available starting at $999 by the end of February 2012.

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By Poornima Gupta SAN FRANCISCO (Reuters) - Dell Inc launched a new line of servers for enterprise customers, boosting its corporate business unit and shifting its focus further away fr...
By Poornima Gupta SAN FRANCISCO (Reuters) - Dell Inc launched a new line of servers for enterprise customers, boosting its corporate business unit and shifting its focus further away fr...
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09:59 AM on 02/29/2012
Basically it's like telling regular consumers to stay away. Seems a little counter intuitive. You would think saying "nothing" would be a better approach, unless they truly don't value regular home users and small business users and see us as a burden. Ah well... At least we know now. Mind you, it's been pretty obvious for a while that they couldn't care less.
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HUFFPOST SUPER USER
Querent
I say the things that have to be said.
09:55 AM on 02/29/2012
It must be really easy to be a designer working at Dell. All you have to do is copy the look of the latest Apple product.
HUFFPOST SUPER USER
frank1946
Tell the Truth
07:09 AM on 02/29/2012
Dell does pretty good, would help if they had a low price guarantee for ten days !

We buy about 75 desktops every year, failure rate is about 2 %, not bad.

Equipment today is very powerful, makes mobile kind of whimpy, 4 G is not very fast anymore.

One atom CPU will change things I suspect.
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HUFFPOST SUPER USER
theveggiedude
my body is a temple, not a living graveyard
02:14 AM on 02/29/2012
Just last summer Dell was bad mouthing HP for leaving the PC business, and now they say they are doing the same.

A year ago a chinese CEO said in 5 years, the only PC's around will be the ones made from Chinese companies.
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DavidEvan
voted for the party of yes
10:06 PM on 02/28/2012
I am so miffed at Dell and HP for selling junk, especially being handed that garbage from my employers as a machine I had to use for work. Hadware and not OS is the first reason I bought a Mac for myself.
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rbchilds
In times of deceit, the truth will set you free
08:59 PM on 02/28/2012
Compaq went down that road with the purchase of Tandem Computers. Their biggest mistake was trying to go against Big Blue. Dell has to be careful here otherwise his company will go the way of the floppy disk.
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LeftInTheWest
End Prohibition AGAIN!
08:47 PM on 02/28/2012
Dell is getting serious about commercial IT. They have hired John Swainson to run their Dell Software group which competes with IBM Business Services. John was previously at IBM and Computer Associates where he grew revenues from $2B to $3B in three years.
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HUFFPOST SUPER USER
Querent
I say the things that have to be said.
09:56 AM on 02/29/2012
. . . single-handedly. Imagine what he could've done had he been using both hands.
This user has chosen to opt out of the Badges program
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jozie
Is war about who's right or who's left?
08:42 PM on 02/28/2012
That's good, cuz the last one I bought from them s.u.c.k.e.d!!!!
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HUFFPOST SUPER USER
cstandri
08:35 PM on 02/28/2012
That's okay, they'll suck at whatever it is they do, now, too.
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Squiriferous
Annoying everybody on Huffington Post since 2011
07:58 PM on 02/28/2012
Who are they kidding? Dell was never really a PC company.
This user has chosen to opt out of the Badges program
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Riverhippy
Someday, Texas will peacefully leave the Union.
08:40 PM on 02/28/2012
Well. . . since 2000, Dell hasn't ranked lower than number 3 in most PCs sold.

So. . . perhaps maybe you're wrong.

http://en.wikipedia.org/wiki/Market_share_of_leading_PC_vendors
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HUFFPOST SUPER USER
Squiriferous
Annoying everybody on Huffington Post since 2011
12:17 AM on 02/29/2012
Dell makes PCs the way Hunt's makes ketchup: poorly. And consumers have rightly avoided them for it.
07:52 PM on 02/28/2012
This is similar to that infamous HP announcement. If this was really Dell's wording, he has a lot to learn from Apple's marketing wizards…

Saying that his namesake company is NO LONGER a personal computer company will dissuade people from buy a Dell notebook. It sends the message that this line of business will no longer be looked after.

Wouldn't it have been smarter to say that now Dell is NOT ONLY a personal computer company?
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HUFFPOST SUPER USER
William Faust
In the most corrupt state are the most laws.
09:42 PM on 02/28/2012
Well they did type out IBM and not HP so go figure.... =p
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HUFFPOST SUPER USER
JohnSawyer
arglebargy
07:35 PM on 02/28/2012
Dell says: "The consumer market is not particularly healthy..."

Tell that to Apple, the company with more cash and market value than any other company in the world.
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DavidEvan
voted for the party of yes
10:08 PM on 02/28/2012
You can see what is on a Mac screen . No fuzzy cheap math there.
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Jason Blankenship
10:44 PM on 02/28/2012
He's referring to the consumer PC market....that's what the article is about.
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disporting
Weapons not food, not homes, not shoes
07:26 PM on 02/28/2012
so corporations can now have servers that are just as unreliable as their personal computers.
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HUFFPOST COMMUNITY MODERATOR
Tom Joad
"While there is a lower class, I am in it "
08:00 PM on 02/28/2012
...I like you... :)
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DavidEvan
voted for the party of yes
10:10 PM on 02/28/2012
They make bigger fires when they spontaneously combust.
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Obama for Change
We are sorry, your micro-bio did not meet our guid
07:03 PM on 02/28/2012
If he's trying to get out of the PC business he's doing a good job. One call Delli customer support will convince you of that.
06:24 PM on 02/28/2012
"Bombshell"? Please. Clearly creative license was taken when writing this headline. It's like the boy who cried wolf. I'm beginning to click less and less on the more sensational headlines as they tend to be the opposite of what their headline implies...
06:37 PM on 02/28/2012
Agree - that was my initial reaction here.
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LeftFoLyfe
Another SHOCKING headline in 3... 2... 1...
08:27 PM on 02/28/2012
Not enough people are noticing this. See my micro-bio...