I had just given a speech to a group of family-business owners who were interested in professional development and succession planning. This was a very engaged group that was dedicated to improving their businesses and preparing them for the next generation. For me, it was the perfect audience because I was able to interact with several generations of owners with different experiences, perspectives and attitudes. I always look forward to taking questions, and this session was particularly rich.
The son was trying to reconcile some of the ideas I had been tossing around. "How do you balance a nurturing environment with being cutthroat?" he asked.