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RIM Q4 2011: BlackBerry Maker Misses Expectations; Sheds Some Execs

Rim Q4 2011

First Posted: 03/29/2012 4:56 pm Updated: 03/29/2012 5:46 pm


TORONTO (Reuters) - Research In Motion said on Thursday several senior executives resigned as the BlackBerry maker posted a quarterly loss, stung by slipping smartphone shipments and limited deliveries of its poor-selling PlayBook tablet.

The company reported a fiscal fourth-quarter loss of $125 million, or 24 cents a share, as it booked writedowns on its BlackBerry 7 phones and goodwill.

On an adjusted basis, net income dropped to $418 million, or 80 cents a share, on revenue of $4.19 billion in new CEO Thorsten Heins' first quarter as chief executive. A year ago it earned $934 million, or $1.78, on revenue of $5.56 billion.

Analysts, on average, had expected RIM to earn 81 cents a share on revenue of $4.54 million, according to Thomson Reuters I/B/E/S.

The company shipped 11.1 million BlackBerrys and more than 500,000 PlayBooks in the three months to March 3.

(Reporting by Alastair Sharp in Toronto)

Take a look at the slideshow to see some of the company's biggest blunders in 2011.
Loading Slideshow...
  • Blackberry PlayBook Flops, Prices Slashed

    The PlayBook tablet, which was the BlackBerry maker's answer to the iPad, went on sale in April 2011. Since then, <a href="http://www.huffingtonpost.com/2012/01/03/blackberry-playbook-price-rim_n_1181167.html" target="_hplink">RIM has lost $485 million</a> on unsold units. At the beginning of January, <a href="http://www.huffingtonpost.com/2012/01/03/blackberry-playbook-price-rim_n_1181167.html" target="_hplink">RIM slashed the price of all models</a> of its tablet to $299. The special pricing will last until February 4. PlayBooks, which come in 16, 32 and 64 gigabyte models, typically retail for $499, $599 and $699, respectively, <a href="http://news.cnet.com/8301-1001_3-57351162-92/blackberry-playbook-price-now-$299-for-all-models/" target="_hplink">according to CNET</a>. In November, RIM temporarily <a href="http://www.huffingtonpost.com/2011/11/22/blackberry-playbook-price-drop_n_1107941.html" target="_hplink">slashed the price</a> of the 16GB version of the tablet to $199 at certain retail locations.

  • Network Outages

    In October, BlackBerry <a href="http://www.huffingtonpost.com/2011/10/13/blackberry-outage-2011-rim-says-services-returning_n_1008596.html" target="_hplink">suffered an outage that affected</a> many of its then 70-million worldwide users, leaving some of its customers in Asia, Europe, Latin American and Africa without service for as many as three days. Some users in the U.S. were affected, but not for as long a period.

  • Drunk Execs Disrupt International Flight

    In December, two RIM executives were fired after a flight they were on was forced to be diverted because the pair's "drunken rowdiness," <a href="http://www.huffingtonpost.com/2011/12/02/two-men-face-hefty-fine-a_0_n_1125214.html" target="_hplink">the AP reports</a>.

  • BlackBerry 10 Platform Delayed

    Research in Motion announced in December 2011 that its highly anticipated BlackBerry 10 platform won't be available until the end of 2012. <a href="http://www.huffingtonpost.com/2011/12/16/blackberry-10-phones-rim_n_1153314.html" target="_hplink">According to the AP</a>, the company claims the holdup is because the chipset needed for the phones running the platform won't be available until the middle of this year.

  • Stock Slides In 2011

    In 2011, <a href="http://www.dailyfinance.com/quote/nasdaq/research-in-motion-limited-usa/rimm" target="_hplink">RIM's stock</a> dropped <a href="http://www.huffingtonpost.com/2012/01/23/rim-ceos-jim-balsillie-mike-lazaridis_n_1222605.html#s629929&title=Lessien" target="_hplink">a massive 75 percent</a>.

  • Falling U.S. Market Share

    In less than a year, RIM's share of the U.S. smartphone market <a href="http://www.huffingtonpost.com/2012/01/23/rim-ceos-jim-balsillie-mike-lazaridis_n_1222605.html#s629929&title=Lessien" target="_hplink">dropped by almost 50 percent</a>, from <a href="http://www.comscore.com/Press_Events/Press_Releases/2011/3/comScore_Reports_January_2011_U.S._Mobile_Subscriber_Market_Share" target="_hplink">30.4 percent</a> in January 2011 to <a href="http://www.comscore.com/Press_Events/Press_Releases/2011/12/comScore_Reports_November_2011_U.S._Mobile_Subscriber_Market_Share" target="_hplink">16.6 percent</a> in November 2011. In 2009, <a href="http://www.huffingtonpost.com/2011/12/16/blackberry-10-phones-rim_n_1153314.html" target="_hplink">RIM controlled 44 percent</a> of the US smartphone market. (Pictured above is the HTC Desire HD Android, which runs on Google's much more popular Android platform.)

  • Investors Urge Company Sell Itself

    A nearly 75 percent drop in stock price in 2011 did not please investors. At the end of 2011, Jaguar Financial Corp, <a href="http://www.huffingtonpost.ca/2012/01/03/balsillie-lazaridis-rim-research-in-motion-jaguar-financial_n_1180885.html" target="_hplink">one of the largest investors</a> in RIM, called "for substantial corporate governance change and for a sale of RIM, whether as a whole or as separate parts." Vic Alboini, the chief executive of Jaguar Financial, <a href="http://www.bbc.co.uk/news/business-16393180" target="_hplink">told the BBC earlier this month</a> that RIM has "lost it." "The party is over, we believe, in terms of trying to design that cool, tech savvy smartphone," he said. "Microsoft has over $50 billion in cash, RIM has $1.5 billion. There is no way they'll be able to compete."

  • Exploding BlackBerry

    The family of 11-year-old Kian McCreath of Coventry, U.K., gave RIM some of its worst publicity in 2012, telling the media the boy was burned and left with permanent scarring when his BlackBerry Curve 9320 exploded. Although cell phones that are left to charge too long are known to explode, for RIM the news represented a horrible publicity disaster that came just weeks ahead of the launch of its BlackBerry 10.

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By Alastair Sharp TORONTO (Reuters) - Research In Motion posted a net loss and its first slump in BlackBerry shipments for its holiday quarter since 2006, as its new CEO announced the i...
By Alastair Sharp TORONTO (Reuters) - Research In Motion posted a net loss and its first slump in BlackBerry shipments for its holiday quarter since 2006, as its new CEO announced the i...
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05:33 AM on 04/02/2012
RIM isn't going anywhere... it's to date the most secure mobile OS platform to date. Important people / people with things to hide / celebs will always use BB for this reason. Google's CEO has been spotted on numerous occasions with a BB.
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dana94591
11:52 AM on 04/01/2012
May RIM RIP!!!
08:49 PM on 03/31/2012
Blackberry used to be such a part of the vocabulary - and not that long ago.
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ILoveGreatDanes
If you can read this,my cloaking device is broken.
10:44 AM on 03/30/2012
RIM picked up touch screens about five years too late.
05:32 AM on 04/02/2012
The Blackberry Storm came out on November 21, 2008 in the US. The iPhone came out June 29, 2007. The iPhone 3G (and iOS 2.0) came out July 11, 2008, which was the first iOS version that had "apps". How exactly, were they late? Horrible? Yes. Five years Late? No.
10:36 AM on 03/30/2012
Only by pairing with M$ can they save this beast
lurkinman
Clear thinking is best served non-partisan
01:21 PM on 03/30/2012
The blind leading the blind, eh?
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Philip Masiello
A noted entrepreneur and brand developer
10:32 AM on 03/30/2012
The issue with Blackberry/RIM is clearly one of a lost strategy and trying desperately to play catchup. Unfortunately Thorsten Hein does not have what it takes to fix the problem.

As of this morning, RIM is going to focus on the enterprise market and move away from the consumer market. Obviously, the missteps of the company have been mostly on the consumer side with a lack of focus on smartphone innovation and a misguided tablet attempt. (why would you leave email access off of the tablet?)

In the past 2 years, the enterprise market has begun to embrace iPads, iPhones and Android driven devices and the simplicity of that operating environment and its security. Additionally, third party developers have jumped into the mix with outstanding applications. Restaurants & retailers have embraced the ability to use iPads and iPhones to check customers out anywhere in the store without having a checkout queue with dedicated registers. Business managers have embraced the flexibility of the tablet environment coupled with cloud computer storage to make decision makers more flexible and mobile.

What Mr. Hein should be doing is looking towards the consumer for what the next need may be. Enterprise models will make RIM a company with a very small, declining niche. That board put the wrong person in charge of that company at a very critical time.

My guess is RIM will be gone in 3 years.
lurkinman
Clear thinking is best served non-partisan
01:11 PM on 03/30/2012
The consumer market finds a BlackBerry as cool as driving an Oldsmobile.

Plus, consumers react faster to wants than needs in terms of smartphones. RIM has never shown any understanding, or even immediate interest, in that dynamic.

You're being really generous with your 3 year guess.
09:55 AM on 03/30/2012
Not long ago everyone who had a smartphone at my place of employment had a blackberry device.
The last holdout finally gave it up, and bought an Android device of some sort.

Happened very quickly.
05:27 AM on 03/30/2012
BlackBerry is antiquated. I say this because I had a Curve and Bold, set them up at work along with troubleshooting them. I used to curse them daily!! My son purchased a Playbook a month ago, I sat back and knew he would come to his senses sooner than later. He returned it and on March 16th we went to the Apple store on the launch day of the New iPad and now he thanks me daily...
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King7David
Hoo Yah!!!!!!!
04:09 AM on 03/30/2012
I think in a couple of years, Blackberry will eventually disappear like Palm.......which, when you think about it, is kind of sad because Palm was the pioneer.
lurkinman
Clear thinking is best served non-partisan
01:12 PM on 03/30/2012
Those companies stopped innovating, stopped thinking, stopped anticipating.
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King7David
Hoo Yah!!!!!!!
05:32 PM on 03/30/2012
Your right about that..
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CaliTLC
The GOP is a MORIBUND Party
12:41 AM on 03/30/2012
Slowest product death EVER.
12:15 AM on 03/30/2012
I loved my Blackberry Curve. The keyboard was great for email; the battery duration was good. But BB never kept up for web use. I now use the Droid Pro that also has a built in keyboard on the bottom of the screen. The keyboard isn't as good as the BB, but its web access is great. But even the Droid Pro has been discontinued--though it just got a software upgrade with Vz that improved battery longevity and fixed bugs. Still miss my BB keyboard for email.
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johnnygoodwud
12:07 AM on 03/30/2012
apple haters, where is all this blackberry junk made?
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mamajoyboy
12:04 AM on 03/30/2012
Blackberry gets what it deserves. My first Blackberry Curve 8310 was fine until the damn trackball broke for the last time. Of course I was loyal and upgraded to a Blackberry Curve 9300. I was told the new improved "trackpad" wouldn't have those problems that left me with a stupid smartphone with no cursor to move anywhere. GUESS WHAT -- the damn trackpad is no better. All of a sudden after the warranty ended of course -- the trackpad isn't working -- it gets stuck...I have to move my fingers over the damn thing and hope it unsticks. The techno jerks can't figure it out blah, blah.....

I am switching to an Android phone (Samsung Galaxy Note or Samsung Galaxy 2 Skyrocket) and saying good bye and good riddance to Blackberry. Maybe if you made a phone that didn't turn to crap within a year you'd still be making money.
11:41 PM on 03/29/2012
Brands come and go, technology moves on, but there is one thing that remains as stony and prickly and juvenile as it was in the days of Ford vs Chevy (oops, I think that is still going on) - the battle of the brand warriors. They're little communication media devices. Most people use them for fun. Shouldn't you warriors focus on something useful, like saving the world?
11:33 PM on 03/29/2012
would any of you guys consider buying rim stock hoping for a sale or a qnx recovery?
08:51 PM on 03/30/2012
No.