For 2012, that means using palm technology to verify identities at an automated teller machine and not a mystical, soothsaying woman telling you that you'll be married three times. The technology is found in prototypes of new branch technology at consulting firm Accenture's financial services innovation centers across the world.
Accenture on Thursday partnered with Filene Research Institute to give attendees at a credit union conference in Chicago insight into how branches will operate in the digital age. Although the conference was for credit unions, there were plenty of takeaways for banks.
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