WASHINGTON -- In a coffeeshop, do customers have a right to bad taste?
That's been a hot topic of discussion in the nation's capital this week after a barista refused to make an espresso-over-ice drink for a customer who ordered one.From Prince of Petworth, which published a play-by-play rundown of the incident at Chinatown Coffee Co.:
Him: “We don’t do that because it will ruin it. We make the best espresso in the city and putting it over ice will shock it.”
Me: [long pause] “Really?”
Him: “Aww… did I just ruin your day?”
Me: “So you can’t make this drink?”
It's certainly not the first time espresso-over-ice has sparked a fiery debate online in the nation's capital.
Back in 2008, then-D.C. resident Jeff Simmermon, tried to order the drink at the Clarendon location of the now-closed Murky Coffee, where a barista expressed hesitation in making it. Simmermon took to his blog and documented the incident for the whole world to see.
in an open letter to Simmermon:
I interrupted. “You’re goddamned right you can’t stop me,” I said. “I happen to have a personal policy that prohibits me from indulging stupid bullshit like this — and another personal policy of doing what I want with the products I pay for.” Then I looked him right in his big wide eyes and poured the espresso onto the ice.
No modifications to the Classic Cappuccino. No questions will be answered about the $5 Hot Chocolate (during the months we offer it). No espresso in a to-go cup. No espresso over ice. These are our policies. We have our reasons, and we're happy to share them.
As The Washington Post wrote of the "bitter" incident: "Who knew a cup of coffee could create such a tempest in a teapot?"
What do you think?
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