A United Airlines flight from China was recently delayed by three days. According to ABC News, the situation was so tense that violence broke out at the airport.
United has now dropped to last place in on-time arrivals among the major carriers. While some blame maintenance difficulties as a result of their merger with Continental and others cite a possible pilot strike, one thing’s clear: United passengers are probably in for a bumpy ride this summer.
Delays are bad enough. But what should you do if you are flying United -– or any other airline –- and you experience a flight cancellation?