When we recently asked our staff members, "What are stores you simply don't shop at anymore?" Abercrombie & Fitch ranked top of the list. In our younger years the ubiquitous logos, purposely frayed edges and distressed denim felt cool; these days, the sexy-preppy aesthetic is much less our speed.
Unfortunately for Abercrombie, we're not the only ones feeling less than charmed by the retailer's signatures. In February, Abercrombie CEO Mike Jeffries announced plans to close 180 of its U.S. stores by 2015. More recently, on August 15, Jeffries released the brand's second quarter results and declared the numbers "disappointing and below our expectations." So what exactly is Abercrombie doing wrong?
In a recent piece in Business Week, reporter Sapna Maheshwari writes that Abercrombie is dishing out a product and image that simply doesn't appeal to its customers. Today's teens have no use for Abercrombie's formula of preppy uniformity and overt sexiness.
Kids these days favor something more unique, retail consultant Marcie Merriman tells Business Week: "They’ve developed a more individual style from exposure to fashion via the Web and social media." Wearing weathered graphic tees and polo shirts like all the other kids isn't as cool when the blogosphere is bursting with interesting, innovative style inspirations. Plus trends, like everything else, move faster these days -- Abercrombie is still selling essentially the same styles it did when we were teens.
In addition the oversized half-naked models, so titillating when they first debuted, are no longer shocking nor appealing, reports Maheshwari. No matter the generation, teenagers seek out edginess and try to push boundaries and Abercrombie's implied nudity simply isn't edgy in 2012.
Thus A&F sales have fallen this year by as much as 10 percent. On the other hand, trend-seeker TJ Maxx and edgy Urban Outfitters both saw a rise in second quarter earnings. Abercrombie should take note.
Read more at BusinessWeek.com and sound off below: do you still shop at Abercrombie & Fitch?
What stores did we previously shop at that we haven't frequented in years?