The show's recent "Tech Talk" skit assembles a mock talk show where vocal tech bloggers air their grievances about the device before being shamed by a panel of Chinese factory workers who built the device.
The skit's bloggers include fictional names from popular sites CNET, Gizmodo and Wired. Each sounds off on a perceived issue with the new iPhone. CNET's "Josh Savage" begins the discussion by slamming the iPhone's controversial Maps app, which has been a legitimate headache for users who were frustrated with the app's glitches. CNET says the character is a "nod to our own intrepid Apple reporter, Josh Lowensohn."
Next, "Adrienne Trerzoli" from Wired tackles the "purple haze" that appears in some users' photos. Apple recently acknowledged this occurance, writing that it's something that happens to many cameras (not just the iPhone 5) when the user shoots photos in direct, bright lighting.
The sketch's Gizmodo character, a "Dennis Metcalf," simply holds up an iPhone 5 and says, "It's just too thin and too light. [...] I feel like I'm holding three pieces of paper stapled together, not a smartphone." Real-life Gizmodo blogger Eric Limer, who was pretty stoked that the blog was featured on "SNL," wrote that the "too-thin" complaint level by the fictional Metcalf "may or may not be an opinion that I actually sort of have."
Once the skit's tech bloggers have aired their grievances, a panel of Chinese factory workers appear on stage to offer their own counterpoints. The bloggers squirm uncomfortably as the surprise guests, wearing white uniforms that real Foxconn workers are often photographed in, tear apart their quibbles about the iPhone.
One of our favorite takedowns of the Apple Maps complaint, delivered by Nasim Pedrad (in a terrible Chinese accent): "I guess we're just lucky we don't need map, because we sleep where we work. But thank you for pointing out problem."
Check out the entire sketch (above), then take a look at the gallery (below) to see some of users' biggest complaints about the iPhone 5 so far.
The Maps App Is A Mess
If you've been following any coverage of the new iPhone, you've heard that iPhone 5 users (or any iDevice users who have updated their gadgets to iOS 6) are complaining rather loudly about how terrible the Apple Maps app is. The new navigation app, which has replaced Google Maps in new versions of iOS, has been seen to <a href="http://www.huffingtonpost.com/2012/09/20/apple-map-fails-ios-6-maps_n_1901599.html">mislabel cities</a>, <a href="http://www.huffingtonpost.com/bianca-bosker/apple-ios-6-maps-debacle_b_1900211.html">fail to locate adresses</a> and other problems. Perhaps worst of all (for city-dwellers, at least) the new Maps app <a href="http://www.huffingtonpost.com/2012/09/19/ios-6-maps-no-transit-directions-apple_n_1896684.html">doesn't provide transit directions</a>, which many became dependent upon with Google Maps.
It's TOO Thin And Light
Given that the new iPhone is touted as Apple's "lightest iPhone ever," the company must be surprised to hear people complaining that it's <em>too</em> light, an issue that <a href="http://gizmodo.com/5945662/the-weirdest-thing-people-hate-about-the-iphone-5">Gizmodo has noticed users raising on Twitter</a>. "It's following Samsung in the flimsy-feel department," <a href="https://twitter.com/befroggled">writes @befroggled</a>. "Feels like a toy," <a href="https://twitter.com/HERSEYSDARK">tweeted @HERSEYSDARK</a>. At 112 grams, <a href="http://www.huffingtonpost.com/2012/09/12/iphone-5-features_n_1877637.html?utm_hp_ref=apple-september-event">the iPhone 5 is 20 percent lighter</a> than the previous generation, the iPhone 4S.
The Updated Siri Is Worse Than Your Local Weatherman
The new Siri for iOS 6 is sometimes confusing cities with the same name but in different states. (<a href="http://www.huffingtonpost.com/2012/09/22/apple-maps-ios-6_n_1906005.html">A similar problem occurs in the Apple Maps app</a>.) For example, <a href="http://www.macrumors.com/2012/09/24/siri-delivering-wrong-weather-forecasts-for-common-city-names/">MacRumors noticed</a> that asking for the weather in New York City yields temperatures and forecasts for New York, Texas. Siri is similarly mixing up the St. Louises in Missouri and Georgia and the Carrolltons in Texas and Indiana.
Battery Life Seems Sub-Par For Some
Every new iPhone brings <a href="http://www.huffingtonpost.com/2011/10/17/iphone-4s-problems-issues-complaints_n_1015538.html#slide=413381">complaints about battery life</a>. <a href="http://www.huffingtonpost.com/2011/10/17/iphone-4s-problems-issues-complaints_n_1015538.html#slide=413381">(Read more about about the iPhone 4S's battery weakness here.)</a> "horrible battery life, i am disgusted," <a href="https://discussions.apple.com/thread/4331259?start=0&tstart=0">mht83193 wrote on an Apple discussion thread</a>. He describes losing 40 percent of his fully-charged iPhone battery in one hour. Are people's iPhone batteries just be draining faster because of overuse, a new energy-sucking app or a glitch in iOS 6? During the key presentation on the iPhone 5, Apple claimed <a href="http://www.huffingtonpost.com/2012/09/12/iphone-5-features_n_1877637.html">the iPhone 5 got 225 hours of battery life while on standby</a>, compared to 200 for the iPhone 4S. If you're having battery life issues with the iPhone 5, we recommend <a href="http://www.imore.com/how-fix-battery-life-problems-ios-6-or-iphone-5">reading the blog iMore's troubleshooting guide</a>.
It 'Leaks' Light
While white iPhone 5s are apparently not as easy to scuff as the black models, the white models have another problem of their own: A a tiny amount of light leaks out of the top right corner of the device's screen. The light leak can be see when they screen is activated in a dark room, <a href="http://forums.macrumors.com/showthread.php?t=1450376">according to complaints at MacRumors</a>. The tech blog <a href="http://www.bgr.com/2012/09/24/iphone-5-light-leak-apple-defect/">BGR confirms the "light leak" with its own phones</a>. The iPad 2 reportedly had a similar problem in 2011, <a href="http://news.cnet.com/8301-13579_3-20042462-37.html">according to CNET.</a> [<a href="http://forums.macrumors.com/showthread.php?t=1450376">photo via MacRumors</a>]
It Scratches Too Easily
When you drop several hundred on a new iPhone, you want it to be pristine. That's what makes the so-called "scuff-gate" controversy such a blemish on the reputation of a company as obsessed with design as Apple. <a href="http://allthingsd.com/20120923/scuffgate-some-early-adopters-claim-iphone-5-case-is-scratch-tacular/">Bloggers at AllThingsD</a> and <a href="http://forums.macrumors.com/showthread.php?t=1445493">posters on the MacRumor forums</a> complain that the black iPhone 5 is very susceptible to dings and scratches, perhaps due to the iPhone 5's aluminum casing (which didn't exist on previous iPhones). Watch a 2-year-old girls scuff up a perfectly good iPhone 5 to the right, <a href="http://www.youtube.com/watch?feature=player_embedded&v=OSFKVq36Hgc">in a video from iFixIt</a>.
It's Got A Screw Loose? (Well, Not A Screw)
<em>Rattle, rattle.</em> That's the sounds some iPhone 5 owners get when they shake their device, <a href="https://discussions.apple.com/message/19687103#19687103">according to posts on the Apple.com forums</a>. Some claim being told by Apple that it's normal noise created by camera competents, other say it's an unglued battery (the latter problem can be fixed with a trip to an Apple Store). In either case, it's annoying, as numerous YouTube videos show.
Its WiFi Radio Is Finicky
Again, Internet forums have been lighting up about slow to nonexistent WiFi connectivity in their new iPhones, when compared to the iPhone 4 or 4S. <a href="http://www.macworld.co.uk/ipad-iphone/news/?newsid=3400074&pagtype=allchandate">MacRumor writes</a <a href="https://discussions.apple.com/message/19662780#19662780">(and posts on the Apple Forums confirm)</a> that the issue for some users has to do with using a certain secure WiFi connection called WPA2. Moving to less secure WiFi connections resolves the issue, according to forums.
The 'No SIM Card Installed' Error
This is annoying: Imagine buying an iPhone, putting your SIM card in it and being told by your phone that there's "no SIM card installed." That's the error message reported in Apple.com forums <a href="https://discussions.apple.com/message/19721395#19721395">here</a> and <a href="https://discussions.apple.com/message/19729258#19729258">here</a>. If you're having this problem, restart your phones by holding down the Home and Sleep buttons. If that doesn't help, take it to the Apple Store and they can replace your SIM Card.
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