The Real Victims Of Slow Holiday Sales: Retail Workers

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Customers enter the Apple store as it opens at the International Mall Friday, Nov. 23, 2012, in Tampa, Fla. Black Friday, the day when retailers traditionally turn a profit for the year, actually got a jump start this year as many stores opened just as families were finishing up Thanksgiving dinner. Stores are experimenting with ways to compete with online rivals like Amazon.com that can offer holiday shopping deals at any time and on any day.(AP Photo/Chris O'Meara)
Customers enter the Apple store as it opens at the International Mall Friday, Nov. 23, 2012, in Tampa, Fla. Black Friday, the day when retailers traditionally turn a profit for the year, actually got a jump start this year as many stores opened just as families were finishing up Thanksgiving dinner. Stores are experimenting with ways to compete with online rivals like Amazon.com that can offer holiday shopping deals at any time and on any day.(AP Photo/Chris O'Meara)

Several large retailers took a leap of faith on what they thought would be a gangbuster holiday season, hiring more seasonal workers this year than last.

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