A Dunkin' Donuts employee in Lauderhill, Fla. was beaten and pistol-whipped Tuesday for delivering the wrong kind of coffee to a customer, and the ugly incident was caught on camera.

The employee accidentally gave drive-thru customer Alexis Longo an iced caramel coffee instead of the iced vanilla coffee she ordered, reports the Miami Herald. Longo parked her car in the parking lot to tell the employee about the wrong order, and when he realized his mistake, he asked Longo what he could do to re-make her drink properly.

That's when things started to escalate. Rajay Hall, the Dunkin' Donuts employee, came forward to NBC Miami to talk about the assault.

"The girl came in. She was getting upset," said Hall in the video above. "She was screaming at me, just like cursing at me." Hall pleaded with her to let him make it right.

"I made a mistake, I'll do everything I can to fill that mistake," he said. "I asked them, 'What do they want in the coffee?' She was like, 'I don't know, just make back the coffee.'"

Longo allegedly tried to hit Hall, but her husband Jeffrey Wright intervened and allegedly assaulted him instead. A security camera in the store captured the entire altercation, which started with punching and escalated to Wright beating Hall with a gun.

Hall told NBC Miami that Longo encouraged her husband to punch and even shoot him. Luckily police arrived on the scene before any shots were fired. Authorities were able to break up the fight and arrested both Longo and Wright.

Longo was charged with simple battery and Wright was charged with aggravated battery with a deadly weapon. Wright is an armed security guard with a license to carry a concealed gun, notes NBC Miami.

When it comes to abuse from Dunkin' Donuts customers, Hall isn't the only employee to make headlines this year. At another location in nearby Fort Lauderdale, Fla., teenaged employee Abid Adar was recognized by the corporation after he calmly endured a racist barrage of insults from a customer demanding free food. That entire exchange was also filmed; customer Taylor Chapman had uploaded the video to YouTube in the hopes of shaming the store for not providing her with a receipt for a previous purchase.

Also on HuffPost:

Loading Slideshow...
  • Turn Your Car Into A Negative Ad

    A <a href="http://www.reddit.com/r/pics/comments/xqc6h/i_love_it_when_people_take_shit_into_their_own/" target="_hplink">Reddit user</a> launched a negative ad campaign on his car after he claimed a car dealership <a href="http://now.msn.com/vehicle-has-signs-on-it-claiming-car-dealer-that-sold-it-is-a-liar" target="_hplink">bilked him</a> out of $9,000.

  • Jump Out Of A Moving Plane

    An Air Asia passenger caused quite a panic after he <a href="http://www.huffingtonpost.com/2012/08/06/air-asia-passenger-causes-panic-leaps-from-plane_n_1746430.html" target="_hplink">opened an emergency exit and jumped out of a taxiing aircraft</a>. According to reports, the flight had been delayed an hour when the passenger, only identified as Chong, bolted toward the exit. Subsequently, the flight was delayed along with other outgoing flights.

  • Cause A Social Media Stir

    When Netflix tried to instill its second price hike in 8 months, angry customers <a href="https://www.facebook.com/netflix/posts/10150234431168870" target="_hplink">flocked to social media</a> to unleash their fury over the pricing plan changes. The company didn't revoke the price hike, and more than <a href="http://www.huffingtonpost.com/2011/12/22/netflix-price-hike_n_1166148.html" target="_hplink">800,000 Netflix customers jumped ship</a> as a result.

  • Foreclose On A Bank

    Warren Nyerges and his attorney <a href="http://moneyland.time.com/2011/06/06/homeowner-forecloses-on-bank-of-america-yes-you-heard-that-right/" target="_hplink">served a local Bank of America branch with a foreclosure order</a> for failing to pay Nyerges' legal fees after a botched foreclosure proceeding. Eventually, the bank wrote a check for $5,772.88 to satisfy Nyerges' request.

  • Do Your Research

    Dick Bove, a well-known bank analyst, <a href="http://www.huffingtonpost.com/2012/07/26/dick-bove-wells-fargo_n_1703840.html" target="_hplink">blasted Wells Fargo</a> in a <a href="http://dealbreaker.com/uploads/2012/07/WFC072312-Service.pdf" target="_hplink">well-researched analyst note</a> after the bank botched his personal account with extra fees, screwed up his mortgage refinancing and gave him horrible customer service.

  • Take It To The Press

    Taylor McKinley <a href="http://www.huffingtonpost.com/2012/02/23/bank-fee-fifth-third-bank_n_1297200.html" target="_hplink">told The Huffington Post</a> his tale of bank account he thought was was closed that ended up racking up $438.35 in fees. After HuffPost contacted Fifth Third Bank to verify the bank's policies, it reversed the fees it had charged McKinley.

  • Create A Change.org Petition

    A disgruntled T-Mobile customer <a href="http://www.change.org/petitions/t-mobile-make-t-mobile-stop-their-bad-customer-service" target="_hplink">created a petition</a> on Change.org to protest the company's "bad customer service."

  • Destroy Everything

    We're not sure <a href="http://www.youtube.com/watch?v=JBd0shBeMck&feature=player_detailpage" target="_hplink">what this dealership did</a> to make this customer so angry, but they are surely paying for it.

  • Commit Insurance Fraud

    According to a study by Accenture, 55 percent of consumers say bad service from an insurance company is more likely to make them <a href="http://bucks.blogs.nytimes.com/2010/10/25/getting-revenge-against-your-insurance-company/" target="_hplink">commit fraud against the company</a>.

  • Create A Viral YouTube Video

    While traveling with his band members in 2008, Dave Carroll witnessed United Airlines baggage handlers throwing his $3,500 Taylor guitar. The guitar ended up severely damaged, and Carroll pursued the airline for payment, which he was denied. As a result, Carroll wrote and produced three <a href="http://www.youtube.com/watch?v=5YGc4zOqozo" target="_hplink">YouTube music videos</a> about his poor experience that have netted over 14 million views. Carroll has since also <a href="http://www.davecarrollmusic.com/book/" target="_hplink">written a book</a>, embarked on a <a href="http://bigbreaksolutions.com/events/?utm_source=UnitedBreaksGuitarscom" target="_hplink">speaking tour</a> and created his own <a href="http://gripevine.com/" target="_hplink">customer gripe site</a>.