TECH

Obama Compares Obamacare Rollout To iOS7 Launch

10/01/2013 02:53 pm ET
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President Barack Obama is known for using a Blackberry, but when he needs to make a point about technology he turns to Apple.

Obama snuck the tech giant into the Obamacare fight on Tuesday afternoon, trying to drum up a little patience from Americans as his administration grapples with a glitchy rollout.

"Like every new law, every new product rollout, there are going to be some glitches in the sign-up process along the way that we will fix," the President said in reference to problems with newly launched Healthcare.gov and other Obamacare marketplaces run by the states. Some sites weren't loading, others were loading slowly, crashing, or just not letting people log-in.

"Consider that just a couple of weeks ago, Apple rolled out a new mobile operating system, and within days, they found a glitch, so they fixed it."

Obama was referencing a bug that came with the launch of iOS 7, the new mobile operating system released by Apple on September 18th. The bug allowed anyone to bypass an iPhone's lockscreen and access their personal information and content. Apple released a patch for it a few days later.

"I don't remember anybody suggesting Apple should stop selling iPhones or iPads or threatening to shut down the company if they didn't," Obama added. "That's not how we do things in America. We don't actively root for failure." According to Obama, issues with the site have been caused by a heavy influx of new users and general launch bugs. Wait times on both the site and hotline have been longer than expected.

Obama is not the first to use Apple as a plea for understanding in regards to the websites issues. Just yesterday Health and Human Services Secretary Kathleen Sebelius compared updating her iPhone and iPad to fixing the Healthcare.gov website.

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