Guy Calls Optimum Customer Service To Say They're Doing Great, Human Kindness Ensues

08/14/2014 03:22 pm ET | Updated Aug 14, 2014
Tom Merton via Getty Images

Sure we all like to complain about customer service, and for good reason. But have you ever called up a company strictly for the purpose of saying, "Hey, great job..."?

Nope, neither have we. Looks like Someecards editor Dan Wilbur is just a nicer person than the rest of us. Wilbur was so happy with his television watching experience, he decided to call up his provider and offer them a hearty thank you.

And guess what happened ... he had a nice chat with a real live human being. Bizarre.

Listen to Wilbur's phone call below. We hope this is the first of many "Positive Pranks," because the world -- and the internet -- could use more of that.

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