Breakdown Knocks Out Netflix Site

March 25, 2008 07:44 AM EST | AP

Read More: DVD Rentals, Netflix, Netflix Delay, Netflix Down, Netflix Outage, Online Video Rentals, Breaking Business News
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LOS GATOS, Calif. — Online DVD rental leader Netflix Inc. is suffering a technology breakdown that's knocked out its Web site, inconveniencing its 7.5 million subscribers.

The outage could mean some customers will have to wait longer than usual for their next rentals.

Company spokesman Steve Swasey says the trouble blocked access to Netflix's Web site about 7 a.m. PDT Monday. The site was still down in the afternoon.

Swasey says DVDs that normally would have been mailed Monday may not go out until Tuesday because the problem also has hobbled some Netflix distribution centers.

Netflix is based in Los Gatos.


 
 

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- evekendall See Profile I'm a Fan of evekendall

If everything were run as smartly and efficiently as Netflix, the world wouldn't have much to complain about . Great company to do business with.

    Favorite    Flag as abusive Posted 10:40 AM on 03/31/2008
- geobushono See Profile I'm a Fan of geobushono

LOS GATOS!!!!!! I guess it's difficult to find competent computer people there, huh??
I can't believe they're still in business with the serial problems I read about.

    Favorite    Flag as abusive Posted 09:29 AM on 03/26/2008
- sfsilver See Profile I'm a Fan of sfsilver

It did "inconvenience" me in that I didn't get to immediately add a film to my que at the exact time I wanted to, but Netflix is one of the greatest services the internet brought into my life so it will take much more than a single day of no access to make me feel negatively towards them. It was working just fine this morning and that was good enough for me.

    Favorite    Flag as abusive Posted 07:01 PM on 03/25/2008
- lenski See Profile I'm a Fan of lenski

My wife and I started a Netflix account several months ago, and I've been amazed by the design of their distribution system. We place a return in a mailbox, get emailed announcement of its receipt and outgoing replacement the next day, and the day after that we have the new movie. We live in Columbus, Ohio, which I have always thought to be a comfortable and distinctly non-major city.

This week was different, however. We mailed a return late last week, and heard nothing from Netflix until today... This story provides an explanation.

This is not a complaint, by the way. We don't have much time for movies, so we're waiting breathlessly for the the next one. Netflix is an excellent middle ground between a two-miles-distant Blockbuster and our beloved (but long lost) neighborhood video rental shop.

    Favorite    Flag as abusive Posted 06:03 PM on 03/25/2008
- MissingAmerica See Profile I'm a Fan of MissingAmerica

Netflix gives it's users a lot for the money -- mail and unlimited online. I've been a customer for four years, and this is the first bump in the road. That's not a bad record!

    Favorite    Flag as abusive Posted 05:45 PM on 03/25/2008
- DwH See Profile I'm a Fan of DwH

Interesting that this states the site is down "in the afternoon" when it's only 4 minutes past noon. I think AP sources are in cahoots with Blockbuster, just as they are with Republicans.

    Favorite    Flag as abusive Posted 03:06 PM on 03/25/2008
- ruscle See Profile I'm a Fan of ruscle

OhMyGawd! You mean... we have to actually have a conversation with each other in the evening!

    Favorite    Flag as abusive Posted 12:11 PM on 03/25/2008
- Mat8675 See Profile I'm a Fan of Mat8675

I forgive you Netflix!

    Favorite    Flag as abusive Posted 10:19 AM on 03/25/2008
- IncredulousGeezer See Profile I'm a Fan of IncredulousGeezer

If all things in this country ran as well as Netflix, we wouldn't need grumpy blogs like Huffpost. LOL

    Favorite    Flag as abusive Posted 10:11 AM on 03/25/2008
- gsuescum See Profile I'm a Fan of gsuescum

so true

    Favorite    Flag as abusive Posted 02:38 PM on 03/25/2008
- IncredulousGeezer See Profile I'm a Fan of IncredulousGeezer

As things go, pretty minor boo boo.

    Favorite    Flag as abusive Posted 10:09 AM on 03/25/2008
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