An employee of the New York City Parks Dept. uses a palm scanner as he arrives for work, in the Queens borough of New York Wednesday March 26, 2008. At workplaces in Birmingham, Ala., Chicago, New York and elsewhere, more employees are starting their days by pressing a hand or finger to a scanner that logs the precise time of their arrival. Manufacturers say these systems improve efficiency and streamline payroll operations, but some employees see the programs as creepy and bureaucratic. (AP Photo/Richard Drew)

Fingerprint Scans Replace Clocking In

DAVID B. CARUSO | March 26, 2008 05:31 PM EST | AP

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NEW YORK — Some workers are doing it at Dunkin' Donuts, at Hilton hotels, even at Marine Corps bases.

Employees at a growing number of businesses are starting and ending their days by pressing a hand or finger to a scanner that logs the precise time of their arrival and departure _ information that is automatically reflected in payroll records.

Manufacturers say these biometric devices improve efficiency and streamline payroll operations. Employers big and small buy them with the dual goals of keeping workers honest and automating outdated record-keeping systems that rely on paper time sheets.

The new systems have raised complaints, however, from some workers who see the efforts to track their movements as excessive or creepy.

"They don't even have to hire someone to harass you anymore. The machine can do it for them," said Ed Ott, executive director of the New York City Central Labor Council of the AFL-CIO. "The palm print thing really grabs people as a step too far."

The International Biometric Group, a consulting firm, estimated that $635 million worth of these high-tech devices were sold last year, and projects that the industry will be worth more than $1 billion by 2011.

Ingersoll Rand Security Technologies, a leading manufacturer of hand scanners based in Campbell, Calif., said it has sold at least 150,000 of the devices to Dunkin' Donuts and McDonald's franchises, Hilton hotels and to Marine Corps bases, who use them to track civilian hours.

Protests over using palm scanners to log employee time have been especially loud in New York City, where officials are spending $410 million to install an automated attendance tracking system that may eventually be used by 160,000 city workers.

Scores of civil servants who are members of Local 375 of the Civil Service Technical Guild rallied Tuesday against a plan to add the city medical examiner's office to the list of 17 city agencies which already have the scanners in place.

The scanners have rankled draftsmen, planners and architects in the city's Parks Department, which began using them last year.

"Psychologically, I think it has had a huge impact on the work force here because it is demeaning and because it's a system based on mistrust," said Ricardo Hinkle, a landscape architect who designs city parks.

He called the timekeeping system a bureaucratic intrusion on professionals who never used to think twice about putting in extra time on a project they cared about, and could rely on human managers to exercise a little flexibility on matters regarding work hours.

"The creative process isn't one that punches in and punches out," he said.

A spokesman for Mayor Michael Bloomberg, Matthew Kelly, said the system isn't meant to be intrusive and has clear benefits over old-style punch clocks or paper time sheets.

The city expects to save $60 million per year by modernizing a complicated record keeping system that now requires one full-time timekeeper for every 100 to 250 employees. The new system, dubbed CityTime, would free up thousands of city employees to do less paper-pushing.

Another benefit of the system is curtailing fraud. Several times each year, New York City's Department of Investigation charges city employees with taking unauthorized time off and falsifying timecards to make it looked as though they worked.

Other cities have embraced similar technology.

Cities as big as Chicago and as small as Tahlequah, Okla., have turned to fingerprint-driven ID systems to record employee work hours in recent few years. And the systems have been introduced into plenty of other workplaces without much grumbling by employees, especially those already used to punching a clock.

But the New York workers aren't the first to fight it. The American Federation of State, County and Municipal Employees complained vigorously two years ago after the city of Pittsburgh proposed installing fingerprint readers.

"We had a lot of questions, a lot of concerns, and so far they haven't put it in," said AFCME Council 84 Director Richard Caponi.

Jon Mooney, Ingersoll Rand's general manger of biometrics, said the privacy concerns are unfounded. The hand scanners don't keep large databases of people's fingerprints _ only a record of their hand shape, he said.

Still, union officials in New York said they are concerned that the machines could eventually be used not just to crack down on employees skipping work, but to nitpick honest workers or invade their privacy.

"The bottom line is that these palm scanners are designed to exercise more control over the workforce," said Claude Fort, president of Local 375. "They aren't there for security purposes. It has nothing to do with productivity. ... It is about control, and that is what makes us nervous."


 
 

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It's an interesting concept but one that was instituted not for the employees' benefit but for management's benefit. They trust nobody yet expect their employees to love them - go figure.

    Favorite    Flag as abusive Posted 09:57 AM on 03/27/2008

I'm waiting for the thermographic ass-print reader...time to 'clock in'! LOLOL

    Favorite    Flag as abusive Posted 06:50 AM on 03/27/2008

My current day job already has passive transmitter key cards to get in and out of most of the building - I wear the darned thing around my neck all the time. Was informed by my agency that I had been 'sponsored' to get one of the new biometric cards (no hand scanner yet!) that does include far too much information (including a digital record of my fingerprints - that isn't directly used,.... yet) on me for my liking.

Have one of those jobs where most weeks you can get more than they want or need to you get done in >30 hours actual work, but still am expected to fill out a timesheet for 40 like clockwork. Every now and again some emergency pops up and you need to pull a 50-60 hour week to get it all done - and they still want you to fill out 40 hours, ONLY.

Big Brother is here already - and he isn't the most logical critter.

    Favorite    Flag as abusive Posted 01:42 AM on 03/27/2008

I worked retail for 30 years here and I was always amazed what the employer gets away with.
You cannot clock in early over 5 minutes and you have to clock out within 5 minutes, though
many clock out much later because they simply cannot walk away from a customer and say
"it is my time to clock out." Yeah that would go over well. Same with the break times. Then
at closing time you have consolidated the drawer but you need a supervisor who runs the
reports and the supervisor is tied up, so one waits and gets docked the pay, which was spent
waiting or being unproductive. And we voted against unions why?

    Favorite    Flag as abusive Posted 08:13 AM on 03/27/2008

Damned if I know why 'Unions Are Bad" vippy.

Never been a member of one myself as have never worked (as an adult) in anything but Education or Professional jobs. Just never was one to join in these job areas. My older brother is a Union Electrician and don't get him started on the quality of work that is put in my the non-Union Electricians his Union has to compete with. Sure - the non-Union ones cost less up front, but he 'always' seems to get called in later to 'fix' their work.

Unions make sense for the vast quantity of American workers - even if they aren't as critical for my job. I am far more than willing to pay a bit more for quality products made by a happy, well-paid American Union member.

    Favorite    Flag as abusive Posted 10:43 AM on 03/27/2008

And another basic human feeling destroyed for Big Brother's need to control every aspect of your life.

What next?

Checking in when you go home? You have to palm print when you walk in the door?

Every store you go to?

All in the name of ...what?

Oh yeah saving a few bucks per person? Sure it adds up, but overall what does it end up costing?

We are rapidly turning into a soulless heartless machine all for the love of money.

The root of all evil is indeed the love of money. Our CEO's and unfortunately some city mayors and managers have all come to worship at the Golden Calf.

We are becoming lost. And our leaders are leading us further into the desert.

    Favorite    Flag as abusive Posted 01:04 AM on 03/27/2008

Yeah, that's some bad stuff. But OTOH, with fingerprint scans you can still clock in and get paid even if you forget your employee ID.

    Favorite    Flag as abusive Posted 02:20 AM on 03/27/2008
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