Grocery Store Misses Sales Target By 70 Percent

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Los Angeles Times   |  Jerry Hirsch   |   April 1, 2008 10:38 AM


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Fresh isn't turning out to be all that easy.

With much fanfare, British retailer Tesco this fall billed its Fresh & Easy Neighborhood Market chain of small grocery stores as a fresher, more convenient alternative to large supermarkets when it opened its first stores in Southern California.

Nearly six months later, it looks as though many shoppers aren't buying it. The chain remains optimistic but says it is suspending the opening of U.S. stores for three months.

At the same time, financial analysts believe the Brits may be missing their sales targets by as much as 70%, but the company maintains a stiff upper lip.

"We are encouraged. Every week we see more customers and higher sales," said Simon Uwins, Fresh & Easy's marketing chief. He declined to discuss specific sales figures.

But many customers, competitors, grocery experts and financial analysts say they are not convinced that the much-ballyhooed British invasion of Southern California has been a success -- at least so far.

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Well, I just tracked down their website and sent them this little note:

I was a Tesco customer, when living in the UK, so I'm receptive to the idea that you've come to the States. Not having seen your US stores, I'm just going by what I've read and seen on this website -- to which my comments are 1) gawds, what ghastly shades of puke green you're using; and 2) what are you THINKING, if you're actually forcing people to use self-service checkout?

Fix those two messes first and maybe you'll make it. What we really LOVE over here is Trader Joe's. Mix your good house-branded products with a cute setting and SERVICE. Don't make it cold like a drive-through bank, unless you'll let us drive through!

Cheers!

    Favorite    Flag as abusive Posted 10:26 PM on 04/02/2008

This headline is pretty misleading. It makes it look like a major grocery store is missing sales by 70% because of the economy. (Which some stoire might, the economy is bad). But this is Tesco's specialty grocery store and is the 3rd failed attempt by Tesco in the last decade to break into the US. Tesco failed just as miserably each time it tried this even when the economy was booming.

    Favorite    Flag as abusive Posted 08:52 AM on 04/02/2008

Just think...if they were in the creative financial vehicle business, they would be passing out bonuses and getting bailed out by taxpayers.

    Favorite    Flag as abusive Posted 10:11 PM on 04/01/2008

A couple of minutes online yielded six different "Pick Your Own" vegetable and fruit farms less than 20 miles from my home. To heck with produce that's grown 1,500 miles away. I'm goin' native!

    Favorite    Flag as abusive Posted 10:45 PM on 04/01/2008

Farmer's Markets and grow 'em locally.

Fresha is betta.

    Favorite    Flag as abusive Posted 11:14 AM on 04/02/2008

They are fresh and certainly easy to take to the cleaners.

    Favorite    Flag as abusive Posted 02:55 PM on 04/01/2008

70% lol. Maybe they did not know how to use Quicken.

    Favorite    Flag as abusive Posted 02:51 PM on 04/01/2008

Not so smart. Cali and small supermarkets are mutually exclusive, no? They'd likely do much better in a crowded east coast city. Wrong side of pond, dumb Brits.

    Favorite    Flag as abusive Posted 02:36 PM on 04/01/2008
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