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10 Things That You're Doing Wrong at Restaurants

Posted: 05/03/11 12:24 AM ET

I've been eating at restaurants my entire life, having grown up to parents who didn't cook and who love eating out more than life itself. The following tips are culled from a lifetime of dining out with them and also from my own experiences as an adult eating at restaurants for my blog.

1. Accepting A Table That You Don't Like.

Have you ever found yourself ushered to a table in the dark, gloomy corner of a restaurant, next to a table of screaming children and you thought to yourself: "Oh boy, this is not what I had in mind?" You have every right to ask for a different table. Now at a trendy, sceney place, you may get a hostile reaction: "There won't be another table for at least an hour." If that's the response you get, immediately leave that restaurant: it's not worth it. If you're polite about it, though, chances are there's a better table for you and your evening will be that much better.

2. Listening To Your Server Instead of Your Craving.

Don't get me wrong: your server is a fabulous resource for finding out what's good and fresh on the menu. Often a server will espouse their favorite menu items. That's very helpful, but it's not the most important thing. The most important thing is knowing what you're in the mood for and sticking to that instinct. So if you're craving steak and the waiter puts on a whole song-and-dance routine about how much he loves the fish, nod nicely and still order the steak. If it's a good restaurant, the steak will be as good as the fish.

3. Not Asking Questions.

Where your server does play an important role is in explaining words on the menu that you don't understand. There's no shame in asking "what's quinoa? And am I pronouncing it right?" Clarify a dish before you order it or you may be ordering something that you didn't really want.

4. Not Thinking The Meal Through From Beginning To End.

If you are getting a steak for your entrée, is it wise to order the bacon-wrapped dates as a starter and then a foie gras terrine as your appetizer? Probably not, unless you want to be carried out on a stretcher. If you're having a heavy, meaty entrée, order a lighter, more fish-oriented starter. Or a salad. Or, inversely, if you're getting a lighter entrée, order a heavier appetizer. Think: balance.

5. Ordering A Bottle of Wine When Wine By The Glass Makes More Sense.

If one person orders fish, one person orders steak, one person orders pork and one person orders crayfish risotto, it might be very difficult to choose a bottle of wine that appeals to everyone (and would go well with all that food). So keep things simple and do wine by the glass: one bottle is about four glasses anyway and if you do the math, it often works out the same.

6. Salting Your Food Before You Taste It.

If you're at a good restaurant, the seasoning, like everything else, is carefully scrutinized by the chef before it reaches your table. Trust, then, that the food is seasoned correctly when you first take a bite. If, a few bites later, it still isn't doing it for you, by all means, ask for salt.

7. Asking The Kitchen To Leave Off An Element.

I understand that some of you are allergic to mushrooms or zucchini or mushroom-shaped zucchini. Fair enough. But if there's a dish on the menu that has, as a component, something that you don't like or that you're allergic to, you're better off choosing a different dish than asking them to remove that component. That component is there for a reason: it's meant to balance out the other elements on the plate and if you throw that balance off, your dinner will be disappointing.

8. Going To The Bathroom Right Before They Serve Your Next Course.

You may not know this, but at many fine restaurants, they carefully watch your table before they bring your food out to make sure everyone is seated. If not, they'll wait. And if the wait is too long -- and this is at the most serious places -- they'll sometimes throw out food that's gotten cold and re-fire your dishes. How awful! Do the restaurant a favor, then, and go to the bathroom right after they take your food away; don't wait until just before the next course comes.

9. Sharing One Dessert.

Sure, if you're on a budget or a diet, sharing one dessert is a fine way to go about things. But if you want to seriously experience a restaurant, you have to give the pastry chef their due: order two desserts and share them. I recommend one fruit-based dessert and one chocolate-dessert, that way you get to experience the best of both worlds.

10. Keeping Your Dissatisfaction To Yourself.

Though it may seem rude, at first, to tell your server that the asparagus frittata was over-salted or that the white wine wasn't properly chilled, it's far more galling for a restaurant to read an anonymous review online that complains of these things without a chance for them to correct or address what went wrong. By speaking up, you're alerting the restaurant to issues that need to be addressed and actually helping them improve their game. Plus, if they're generous, they'll make up for things by sending over an extra dessert or refilling your glass, no charge.

 
I've been eating at restaurants my entire life, having grown up to parents who didn't cook and who love eating out more than life itself. The following tips are culled from a lifetime of dining out wi...
I've been eating at restaurants my entire life, having grown up to parents who didn't cook and who love eating out more than life itself. The following tips are culled from a lifetime of dining out wi...
 
 
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10:49 AM on 05/12/2011
I think the author of this article should have included another "mistake": bringing your bratty kid and ignoring its horrid behavior while it ruins the dining experience of others. I am sick of having meals ruined by screaming kids who are just out of control. I have seen them breaking dishes, running into servers and other guests and picking up and throwing food from a salad bar. I would expect hearing kids if I ate in a "family" restaurant. But I do not expect nor do I want to hear your kid screaming if my husband and I are paying $200 for our dinner. If you cannot afford a babysitter, please stay home.
03:09 AM on 05/10/2011
this is a brilliant article and I wish people would learn to be better at stating their mind!
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03:26 PM on 05/09/2011
Gosh. I'm pretty perfect.
01:28 PM on 05/09/2011
The tip is for the service, not for how well you liked the food or didn't like the food.

If you got great service and just didn't like the dish, don't be stingy to the waitstaff.
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deepintheheartoftejas
Middle o/t Road = Yellow stripes & dead armadillos
05:42 PM on 05/08/2011
#11) Paying at the end of the meal.

You don't have to actually pay. The check is just asking for a voluntary donation. Yet, many people pay it without question. To avoid awkwardness, leave after the last time the waiter/waitress comes by. Also,

#12) going out the front door. It can actually be easier to slip out a side door or through the back entrance, rather than fighting your way through the lines up front.

Also, after you've eaten at a particular restaurant a few times, they sometimes don't want you to come back, for some reason. Occasionally, they even go to the trouble of getting a restraining order, which leads me to #13 of what you're doing wrong:

#13) not disguising yourself with a big fake mustache, a floppy hat, or absurdly large horn-rim glasses.
Restaurant reviewers disguise themselves all the time. You should too, if you frequent the same place very much.
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frank day
Obama cares about all of U.S.
12:59 PM on 05/09/2011
But how much do you tip?
10:09 AM on 05/08/2011
If you have to ask "what's quinoa", then you should just go home and eat Tater-Tots.
10:49 AM on 05/08/2011
Why? Quinoa has only been popular for a few years, and it's not pronounced the way most English speakers would expect it to be. It's conceivable that someone who doesn't frequent health food stores would be unfamiliar with it or wonder how to say it. That's no reason to condemn a person to a life of Tater Tots.
12:41 PM on 05/08/2011
I like Tater Tots. I also like quinoa.

Dave, I imagine there was a time in your life when you didn't know what quinoa was. I hope the person who instructed you was patient and kind and not judgmental about your lake of education.
03:12 PM on 05/09/2011
There are 2 ways to pronounce Quinoa and both are acceptable. I pronounce it Kee Noa , I have a friend who pronounces it Keen wow. According to the dictionary, both are ok.
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PatA
Juan Martinez! Rock Star!
03:11 PM on 05/08/2011
db, judge, much?
11:22 PM on 05/07/2011
We've just returned from a trip to France and noticed that we never heard loud, screaming, obnoxious kids in restaurants. This really stood out, so we watched. Guess what.....the parents were not obnoxious or loud either. They always spoke to their children in a low voice and were on top of things if the kids began to squawk. Doesn't happen here. The parents are so self centered they don't really care if everyone else thinks they have failed at parenting. We could learn a lot from the French. By the parents keeping their voices down, the children learn not to be loud like the brats in the US. And the French are very polite and considerate of other people, not at all like here in the US.
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suzjazz
jazz pianist, composer, professor, author
01:16 AM on 05/10/2011
This was also my experience in France. In general, it's considered impolite to talk loudly in public. It's really noticeable on the Metro. When I got back to Boston and rode the subway or ate at a restaurant I couldn't believe how loud Americans are.
I also think that the current generation of American parents is not controlling its offspring. When my son was a baby, I would immediately take him outside the restaurant if he started to scream. I have never seen a parent of a baby or young child do this since 1998. Admittedly you can't do this on a moving train. I would always bring enough toys to distract my son while traveling.
01:02 AM on 05/11/2011
i bet your kids are brats.Ive seen plenty of well behaved kids right here in the good ol us of a and if you havent then you must be from a town of cave people and you know what they say birds of a feather and all that.
09:10 PM on 05/07/2011
Now, this may not seem like a big deal because this is an inexpensive restaurant, but I went to Applebees about a week ago and was very disappointed with the pasta dish. I mentioned to the server that he should mention it to the cook, and he was very angry about my comment. But, I wasn't complaining about how it was sauced or stuffed. . . I was saying it was crunchy. Which it was. It was quite crunchy. If I recall, I said something like, 'please remind the chef that most pasta is cooked under water.'
09:52 PM on 05/07/2011
Well, I must say; that I myself am a server at Applebee's. It's not a high end eatery by any means; but you have every right to complain. As a server, I NEVER get upset if someone does not approve of a certain dish, dessert, or entree. That server in particular was completely unprofessional; and should be fired. I would have taken your entree back to the kitchen and have had the cooks make it over again. Maybe your local Applebee's doesn't give a crap, but the one I work at strives, diligently; to make sure that you leave happy. That's the point when you are at ANY 3 star, 4 star, or 5 star restaurant. No matter what the cost, the establishment is supposed to cater to your wants or needs. If I might ask, out of curiosity, what Applebee's in which city did you go to?
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PatA
Juan Martinez! Rock Star!
03:12 PM on 05/08/2011
I'm sorry, but I can think of at least 3 ways to say the pasta is undercooked...and not say "most pasta is cooked under water".
03:14 AM on 05/12/2011
Also, underwater like, in a river? I just think of that as "in water" I guess. Yes, much simpler to say "undercooked".
08:46 PM on 05/07/2011
One way to get people not to listen to you. Tell people they are wrong about stuff that doesn't really matter a whole lot.
04:47 PM on 05/07/2011
addendum to rule #10:
Only express your dissatisfaction AFTER you've finished the entire meal. To do so beforehand increases the likelihood of your food being tampered with.

I worked in restaurants from middle-school, through much of University. From fastfood/chain to Asian to fine dining. Being rude,snappy, intolerant, demanding, etc.to your server, or other staff, will get your food tampered with. Stiffing a server on a tip, and ever coming back (and being recognized), will also get your food tampered with.

Being a server is a high pressure and often a thankless job. New servers often break before they master the job because of the pressure. Being kind and understanding will get you better service (and cleaner food) than being demanding. Remember that not all screw-ups are the fault of the server. If your steak is overcooked, send it back with a smile, she/he didn't cook it.
I know it's your money, and you're paying for the meal, and everything SHOULD be to your expectations, and you should be able to complain- but the consequences can be disgusting.

Frankly after my tenure as a restaurant worker, I rarely go out to eat as an adult. I've seen so many horrific things done to peoples food.

Bottom line: Be polite, patient, amicable, and if your server genuinely tried to accommodate you, tip well. You will be remembered, and get top notch service on return visits.
10:58 PM on 05/07/2011
I see comments like this all the time, and I have to ask: What kinds of places were you working in? I spent years working in the restaurant industry, and never once did I see a customer's food tampered with. Not one single time. The places I worked ranged from "fast casual" to higher end, and across the board, the kitchens were clean and the employees took care to ensure the quality of the food, regardless of the attitude of the customer. If a customer was a real jerk, we'd joke about it amongst ourselves--out of earshot of the customers, of course--but that was the worst of it.
08:41 PM on 05/09/2011
I've seen it. At one restaurant I worked, a customer was running a fellow server around. The customer had lots of complaints about everything and he seemed to have very low regard for the waitstaff. The server was working hard to please this man and finally he just lost it when the man complained that his butter knife had water spots on it. The waiter took the knife with and said, "Of course, sir. I will take care of this right away." Then he brought the knife into the server station, spit on it, and wiped it against the crotch of his pants. Very calmly, he returned to the man's table, and presented the knife, which the man then used to butter his dinner roll.
03:56 PM on 05/07/2011
Regarding tip #1, never accept a table you don't like: my husband and I don't have children and sorry, but when we go out for a nice dinner at 8 p.m. we don't want to sit near loud babies and kids who are running around. Babies should be in bed then. We always ask for a table away from kids up front and I don't care. We have a much more pleasurable experience by doing so. I also blame the restaurant establishments. In my state, smoking is no longer legal in restaurants. If they were smart, they would create "family sections" where the smoking sections used to be. Put all the parents there who can't control their kids in public and are too selfish to get a sitter.
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frank day
Obama cares about all of U.S.
12:29 PM on 05/08/2011
Quit eating at fast food franchises and you won't have a problem.
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PatA
Juan Martinez! Rock Star!
03:15 PM on 05/08/2011
I'm sorry ,frank. that you haven't eaten at enough high-end restaurants to realize that children can mis-behave in an expensive restaurant.
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PatA
Juan Martinez! Rock Star!
10:32 PM on 05/09/2011
zebralope, i travel by myself a lot and i eat alone often. i don't know how many times someone has tried to put me at the table by the kitchen door. i refuse to take it. i'm paying.
as b.b.king would say "i'm paying the cost to be the boss".
02:30 PM on 05/07/2011
DRINKING Alcohol with KIDS PRESENT...NO SMOKING RIGHT ? THEN NO ALCOHOL
03:33 AM on 05/08/2011
What is wrong with alcohol being served in the presence of children? I miss the days when parents could give their children a little wine with dinner on a special occasion without the neo-prohibitionists throwing a hissy fit.
08:54 PM on 05/09/2011
Pitbull57 is probably just a peeved smoker who's missed out the fact that alcohol doesn't fly around in a cloud surrounding the drinker, or hover invisibly in the air for minutes after the drinker leaves.
01:52 PM on 05/07/2011
look..in da bizznezz over 20 yrs! ..dont pre read the menu..looks taky cuz ull have to read it while ur waiting for server anywayzz,..dont complain abt the table..who cares..this server was next.. dont switch the itemz the chef has a degree for a reason..if u dont like it make your own food at home..and pleeeezzz dont exhail when you sit down at ur table like you just finished a fkg race..it sounds like u just took a crap ..no one wants to hear how you moved mony around in your biznezz just enjoy stuffing ur face with class and as less fanfair as possible and always tip 25 when you returne the waiters will at least have a reason to put up with all the abouve.. peace!
03:30 AM on 05/08/2011
25%?!?

If you are getting 25% tips, I suggest investing in an english as a second language class.

The only time I'd tip 25% is when a server goes above and beyond the call of duty to made my meal enjoyable and/or memorable.

Dictating terms, exhibiting a bad attitude if I prefer a different table or prefer a minor change to an item, and the overall 'shut up and eat our food' attitude will get you less that 10%... and that's only if I'm feeling generous.

Tips are discretionary. I've had servers who have turned a mediocre meal into a wonderful dining experience and have tipped very generously on those occasions. Likewise, I've had spectacular food ruined by inconsiderate or inhospitable wait staff. On those very rare occasions, I have tipped a token amount to very clearly communicate my dissatisfaction.
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cinforpeace
I'm a middle aged, white Southern lady
10:54 AM on 05/09/2011
I've heard that if you want to really punish a wait staffer, just leave a penny. Preferably an older one. :-)
11:14 AM on 05/09/2011
As a standard 20% tipper (higher for exceptional service, and lower for poor service), I concur with Julian. And I also whole-heartedly agree that an ESL class may be the way to go.
12:28 PM on 05/07/2011
when you are going to pay for a service you are entitled to the enjoyment that goes with it.

When the establishment does not believe that you have a right to a pleasurable experience the you must leave... and never go back.

Fortunately, with the internet, you have the ability to instantly broadcast your displeasure.
The cost to a restaurant will be far more than the lost of one unhappy client.

I do not broadcast my displeasure at soggy, over-spiced, overpriced meals.
One meal could have been a fluke. Perhaps the chef was having an off day. Who knows?
But it is highly unlikely that I will return since there are so many other establishments to try.
11:08 AM on 05/07/2011
I would like to give all servers a bit of advise: When payment is available for you to pick up, NEVER say "DO YOU NEED CHANGE?"

All that question says to me is " I am too lazy to bring your change back, so can I just have it?"

You should be saying: " I WILL BE RIGHT BACK WITH YOUR CHANGE." Then, the customer can either say " Ok, Thank you" or " That's Ok, the rest is for you."
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PatA
Juan Martinez! Rock Star!
03:18 PM on 05/08/2011
sueeeeeeee, thank you for your post. i always say "yes, i need my change so i can decide what to give you for a tip'.
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frank day
Obama cares about all of U.S.
04:27 PM on 05/08/2011
Figures, nobody pays cash at a true fine dining establishment.

Pretender.
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cinforpeace
I'm a middle aged, white Southern lady
10:56 AM on 05/09/2011
I always pay for the meal and the tip with a credit card. Whole lot easier.
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Dave Harrison
Fighting for the little guy!
03:45 PM on 05/11/2011
I may pay for the meal with a card but I always pay the tip in cash. The tip is for the server even if she/he has to split it with other staff. Management does not have to know how much the staff makes. For me it is a privacy thing.