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Al Norman

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Life & a Cheap Death at Wal-Mart

Posted: 02/ 8/2012 7:12 pm

Ten months ago, Sprawl-Busters first reported the death of a Brazilian immigrant worker during a botched renovation job by an unlicensed crew inside a Wal-Mart in Massachusetts.

Romulo de Oliveira Santos died at the age of 47 on the floor of a Wal-Mart vision center in Walpole, Massachusetts. His muscles were charred, his skin was coagulated, and one-fifth of his body suffered second and third degree burns. There were bruises and cuts on his face, back, arms and hands. According to an autopsy, Santos had been electrocuted.

This week, the Boston Globe picked up the Santos story in its Business section, noting a similar job site injury and death at Wal-Mart elsewhere in the country.

On the night of September 8, 2008, Santos was working as part of an inexperienced, unsupervised subcontract crew on a remodeling project at Wal-Mart store #2103 on Providence Highway in Walpole. There was no properly licensed supervisor watching over crew members from Italo Masonries, for whom Santos worked.

Italo had never done demolition work before. Wal-Mart hired a general contractor to oversee the reconstruction of its Vision Center, and that contractor has subbed out the interior demolition to Italo. Santos was working without licensed supervision.

In 2000, Santos came to America on a work visa to pursue a dream. He wanted to become an electronic technician. Santos enrolled in ESL classes to learn English, and began working on a cleaning crew. Santos would send some of his earnings back to the city of Volta Redonda, Brazil, where his family lived. He was 39 years old when he first entered the U.S. Eight years later, he was inside the Walpole Wal-Mart working a late hour shift -- his last.

The construction scene inside the Vision Center was a tangle of unlabeled wires and cords. Wal-Mart had insisted that the remodeling job would proceed while the store remained open. On Santos' last night, the general contractor, electrical contractor, and Italo Masonry all left no supervisors at the site. But several light circuits were left on, because the renovations could be done quicker and easier by leaving the area "hot."

One junction box at the top of a wall was left "hot." Santos arrived at the site just before 10:30 pm -- a time when most Wal-Mart shoppers were home in bed. Santos and his coworkers were not warned that a 227-volt circuit powering the overhead lights in the Vision Center had been left live. Santos had no reason to expect that wires behind the walls were hot. It was normal practice that live wires would be clearly marked and labeled, to avoid lethal danger.

One of Santos' coworkers began tearing down a wall that had been marked for demolition. The crew member, wielding a reciprocating saw, cut through the live wire at the top of the wall. The lights went out, leaving the whole crew in the darkened Vision Center. The crew began to exit the site, when Santos came in contact with the live wire.

According to witnesses at the scene, Santos moaned in pain, and fell to the floor in between a scissors lift and the wall. A crew member rushed to his side, but Santos died within minutes -- badly burned from the trauma.

The federal Occupational Safety and Health Administration (OSHA) issued Wal-Mart an immediate stop work order, and listed numerous violations of federal safety regulations. "Workers were exposed to hazards of arc-flash and arc blast while working on energized parts of the circuit breaker panels without proper personal protective equipment," OSHA wrote. "Employees were exposed to electric shock hazards while performing . . . tasks without de-energizing the circuits."

Attorney Brian A. Joyce of the Joyce Law Group, the firm that is handling a civil lawsuit against Wal-Mart on behalf of the Santos family, says that Romulo's death could have been avoided if Wal-Mart had held its general contractor to its contractual obligation to permit only properly licensed and qualified subcontractors to demolish the Vision Center. Joyce notes that the general contractor has a rap sheet with OSHA for hiring unlicensed contractors.

"Wal-Mart's callous indifference to the safety of construction workers at the Walpole store is not an isolated incident," Joyce told Sprawl-Busters. Similar construction-related deaths have occurred in Texas, Nebraska, and Indiana. OSHA has cited Wal-Mart in numerous other cases for its negligence in protecting workers.

"In its ruthless quest to cut prices and maximize profits," Joyce charges, "Wal-Mart allows cutting corners, especially when it comes to safety, and is willing to risk the lives of construction workers to save on costs. When the sadly predictable accidents occur, Wal-Mart remorselessly opposes attempts by the surviving family members to discover what happened, and to seek justice for their lost loved ones."

The family of Romulo de Oliveira Santos has waited for almost three and a half years to see justice done in this case. The sudden death of their son who traveled to America was tragic enough -- but Wal-Mart's response since the accident has made the family's ordeal even harder to accept. On February 14, 2011, the Boston law firm hired by Wal-Mart acknowledged in a letter to the Joyce law firm that "an offer of $25,000 was made" to the Santos family by the retailer and its general contractor as compensation for Santos' death. That was one year ago. There has been no movement by Wal-Mart since then.

Attorney Joyce says Wal-Mart's financial offer is a slap in the face to the Santos family: "If Mr. Santos -- who was in excellent health when this tragedy occurred -- had worked until his retirement age, he could have had another $1 million in salary alone. Apparently $25,000 is the value that Wal-Mart puts on this man's life."

An everyday low price for a life -- from the company that made its fortune on cheap imported products -- like the labor of Romulo de Oliveira Santos.

Al Norman is the founder of Sprawl-Busters. For almost twenty years he has been helping community groups defend themselves against big box development. His most recent book is The Case Against Wal-Mart.

 
 
 
 
 
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11:31 AM on 02/13/2012
Just another example of how Walmart is crushing "The American Dream".
11:28 AM on 02/13/2012
Just another example of how Walmart has done more to crush "The American Dream" than any other single entity.
12:40 PM on 02/11/2012
As a result of their driving down wages, Wal-mart costs California Taxpayers $86 million a year, because their workers are forced to seek $32 million in health car assistance and $54 million in public assistance. And that's just California. Profit is not evil, but when it is unchecked by laws protecting workers, evil happens. Thank God that there are laws (and a contract violated by Wal-mart) protecting workers like Mr. Santos from the unchecked profit motive. A great man said that an injury to one is an injury to all, so a decent settlement (rather than an insulting $25,000) would be a victory for all of us.
11:59 AM on 02/11/2012
The poster jsmit, so concerned that Wal-mart is being victimized, need have no fear. Wal-mart is not a lawn company, but the largest revenue-generating company (Rank #1) on the Fortune 100. Their 2011 revenue was $410 billion, so with all the zeros that's $410,000,000,000.00. But a recent study to quantify what happened to retail wages when Wal-Mart set up shop (conducted by researchers at UC Berkeley's Labor Center and drawing on 15 years of data on actual store openings) found that Wal-Mart actually reduced the take-home pay of retail workers by $4.7 billions dollars annually.
05:39 PM on 02/10/2012
if you don't like wal-mart for whatever reason, don't shop there. i don't.
03:21 PM on 02/10/2012
It's another example of laissez-faire corporate responsibility. Wal-mart places no value on worker's lives in a case like this, much less the ongoing necessity of access to affordable health care coverage, living wages, full-time hours, and the freedom to unionize. That is a tragic way to lose a family member and the 25K offered by not delivered is a cruel smack in the face.
12:24 PM on 03/30/2012
I was in a Wal Mart last week and spoke to a contractor who cleans the parking lots of Wal Mart stores. He makes money by hiring illegal aliens to do the awful work of picking up trash, power washing, etc. He told me he could not make a profit on the contract with Wal Mart unless he used immigrant labor. Does Wal Mart know this is going on?

A friend who is at their corporate office told me that when they relocated her, they had Wal Mart employees unpack the moving truck, not licensed and bonded movers, but hourly workers! Wow.
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03:02 PM on 02/10/2012
Whenever I've built or remodeled anything I've had to obtain permits, wait for inspectors to approve work at various intervals, prove qualification of workmen and products and more ... in other words follow the rules and laws. Often it involves several oversight agencies. What happened here?
12:43 AM on 02/10/2012
Wal-Mart seems to be willing to let anyone handle what is by definition extremely hazardous work. Romulo Santos came here dreaming American dreams. How would he know a giant corporation would be so reckless with safety standards. They recklessly handed dangerous work to a person/company to save a few pennies. Romulo (certainly a beloved son and brother), spent his last breaths badly burned and in pain on the floor of a darkened in Wal-Mart. Now Wal-Mart seeks to turn their backs and walk away tossing crumbs from the lords table at Romulo's family. That is sickening and morally bankrupt. Where is the justice for Romulo? Where is the justice for the Santos family? Each of their hearts will be singed with pain until they die. Wal-Mart: Admit your guilt and express your shame. Examine your conscience and do the right thing.
07:09 PM on 02/09/2012
The bottom line is that Walmart doesn't want to pay for properly trained and licensed workers and in this instance a human being lost his life. It appears that the only thing that matters to Walmart is profit. If it takes a reduction in that profit for Walmart to respect human life, so be it. Let's boycott Walmart until they show respect and responsibility for their employees, their contractors and sub-contractors, and for this poor man's family.
03:52 PM on 02/09/2012
While I agree a large amount of the blame and lack of professionalism lies with the contractors, there is too much consistency with Wal-Mart and the lack of care and respect it shows towards its employees. America Inc. is being exposed at its worst here.
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Pauline Seville
Maximus Decimus Meridius is fiction
03:28 PM on 02/09/2012
In China when a worker is killed on the job, by law a corporation must make a lump sum payment to the family of equivalent to $31,000(USD), this law seems to act as a “minimum”. In some instances, payments of up to $130,000(USD) have been made.

That’s the bad news…it’s a pretty crazy world when in China, the legal minimum for the value of a life is $5,000 (USD) more than Wal-Mart is offering in America. For this and other reasons…I don’t shop at Wal-Mart.

Here’s the good news…China strictly enforces this law…. i.e. payment must be made within 30 days and if you don’t pay, they will take away your business licence and seize your assets!

(The information above came from a “post” on a HP story about Apple and other tech. companies operating in China. The poster lived in England, and had managed a company in China.)

To win on these issues and create individual and systemic solutions requires both a legal and organizing strategy.

Perhaps it’s time to use the power of the internet and twitter to engage in a campaign for systemic change. Religious multi-faith organizations involved in social justice issues could be a powerful ally in this battle.

Thanks for the story and keep up the great work.
02:46 PM on 02/09/2012
Walmart is a good example of what you get when you value low prices over human dignity!
12:34 PM on 02/09/2012
WalMart used to purchase life-insurance on low ranking employees, and collect handsomely if they passed away prematurely. WalMart's insensitivity to this issue should take no one by surprise. You will not find the words "common human decency" anywhere within WalMart's mission statement.
12:28 PM on 02/09/2012
It seems apparent that Walmart is very aware that their contractors are hiring less skilled, most likely unlicensed companies, to farm out construction work to. It's called the low bid; the company that offers to do the work for the least amount of money gets the job. Walmart is cutting corners and the jobs go to the lowest bidders. They save money, hope for the best and I'm sure have the best law firms round the country ready to fight off any possible law suits.
Come on; haven't we all seen enough cases of Walmart treating their employees like cattle, to know that the Walton family (WALMART owners) are out to make money for themselves and their stockholders and the human beings that work for them are a just a means to an end?
There are plenty of corporations that manage to make money AND treat their employees with respect, dignity and even share the wealth with them. This is not a blanket "corporation" bashing, Walmart is simply a giant that cares little for its employees or the general public and they prove it in the public spotlight over and over.
SHAME ON WALMART
11:28 AM on 02/09/2012
Thanks for this story. It's clear that this was not simply negligence on Wal-Mart's part but an intentional disregard for basic safety codes (OSHA finding "numerous violations of federal safety regulations") and a callously calculated risk management analysis (insisting that the stores remain open during remodeling and that areas remain "hot"). No matter how many layers Wal-Mart attempts to put between themselves and this very avoidable tragedy, they are ultimately responsible for basic safety conditions and, therefore, ultimately accountable. As one of the previous posts noted, this is reminiscent of the 19th century railroad industry's lack of regard for the Irish and Chinese immigrant workers. We will all benefit if Wal-Mart realizes that it is in their own interest to comply with basic safety regulations.