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Alex Green

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The Writing on the Monitor: The Coming Death of Amazon.com

Posted: 08/12/09 06:54 PM ET

As the owner of an independent bookstore, there is no question that the Internet is crucially important to the survival of my business. It has become a facilitator for books like nothing in the history of humanity. The idea that e-books will replace paper books will simply never come true, but another negative impact of Internet bookselling is still an obsessive concern of mine. In the last two years, a monumental argument has arisen that will pit nearly every state in the Union against the world's largest online bookseller in ways that will forever alter business in the United States.

As of last May, Internet retailers only paid sales taxes in New York. Years ago, Eliot Spitzer pushed an Internet sales tax initiative through the New York state legislature. Amazon.com, the nation's largest online bookseller, panicked and did nothing. New York was too great a market and Spitzer too powerful an opponent. The law passed, setting a strong precedent for a long-overdue revision of the interstate statutes of the Commerce Clause of the Constitution.

Amazon then sued New York, figuring that the courts would overturn the law much faster than elected representatives of the people. They were wrong. The plan backfired and Amazon was ordered to begin collecting taxes. At the same time oil prices went through the roof.

With a margin of profit lower than the national sales tax average and countless Amazon Prime customers locked in at obscenely low shipping rates, Amazon founder Jeff Bezos saw the writing on the wall. He rapidly began seeking a way to avoid the third meltdown of his business in the last decade. He got out his Kindle, grabbed a list of vague numbers, jumped on a giant soapbox and tried to stave off the perception that his Kindle-fever was anything but panic. Then in June, Rhode Island passed a law following New York's lead. On Thursday, North Carolina jumped on board as well, passing a sweeping e-fairness law. Facing the greatest drop in tax revenue since the Great Depression, states across the country have decided that Amazon no longer needs its tax breaks.

Amazon has responded by dropping its affiliates in North Carolina and rattling a saber engraved with the motto, "We don't pay taxes." The problem for them is that other states waiting in the wings are more destitute and powerful than North Carolina. California charges sales taxes that are almost double the national average. With a titanic economy on the brink of near-anarchistic failure, broadly despised Governor Arnold Schwarzenegger is almost all that stands between Amazon and the tax man.

The consequences of enforcing a sales tax after such a lengthy period of legislative inaction, however, are devastating. Amazon simply cannot survive if it has to pay sales taxes. If nationally enacted today, enforced tax legislation would put at least $1 billion of Amazon's yearly operational costs and profits into state coffers. Under such pressure, Amazon would briefly comply and then collapse. Three weeks later you would find them on the nightly news, appearing before Congress for a bailout, "selling," as the poet Franz Wright says, "the emptiness of their own hands." Like the auto companies before them, Internet retailers used your roads, your government, and your tax subsidized infrastructure to support non-viable companies that killed your local businesses. Nothing in life, as the saying goes, is free.

The Kindle masks the fact that selling shares and peddling bogus sales numbers to dodge billions of dollars in taxes always has the same ending in America, punishing the poorest of people, who never bought into the scheme in the first place. The argument has nothing to do with whether or not your Kindle is pretty or the technology great. We are at the very beginning of what will be the first major online retail extinction and there is nothing that can take us away from the wreckage they will leave behind.

 
As the owner of an independent bookstore, there is no question that the Internet is crucially important to the survival of my business. It has become a facilitator for books like nothing in the histor...
As the owner of an independent bookstore, there is no question that the Internet is crucially important to the survival of my business. It has become a facilitator for books like nothing in the histor...
 
 
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08:33 PM on 08/15/2009
I live in Kentucky, where I've routinely paid sales tax on Amazon purchases for several years. I think this started because Amazon has distribution centers in the state. The tax is a simple 6 percent charge that is added to the purchase price at checkout. It's no big deal. It does not influence whether I buy a book from Amazon or not.
I trust Amazon sends that 6 percent on to the taxman, but that's between them and the commonwealth.
01:53 PM on 08/14/2009
Amazon has gone way beyond being just a seller of new books at discount prices. They have links to smaller competitors for used books as well. I have gotten some very good buys this way. Need a replacement saucepan for your Cuisinart cookware set? You won't find it at Macy's, which no longer carries the line, but you will find it at Amazon. Tired of the high prices at health food stores? Amazon may well carry the product at a much lower price.
11:01 AM on 08/14/2009
Amazon doesn't pay sales tax, the consumer does. So the question is- do I pay those taxes through Amazon, who has lower prices and a massive selection, or do I pay it to my local Corporate bookstore, who has higher prices and a limited selection.

All taxpayers are required to declare all untaxed purchases on their state returns so that the appropriate sale taxes are collected. Paying taxes supports the state that the taxpayer lives in. Because a taxpayer chooses to dodge this responsibility is not Amazon's fault.

And regarding the Kindle, I don't have one but I wish I did. Creativity and human thought is no more bright put on paper than in an alternative media, the internet proves that. And any mechanism that reduces waste can only be a plus for the environment and our overflowing landfills.
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HUFFPOST SUPER USER
Allen MacDiarmid
Retired in Bardstown, KY
10:56 AM on 08/14/2009
Subtotal of items: $ 6.39
------
Total before tax: $ 6.39
Sales Tax: $ 0.38
------
Total for this Order: $ 6.77

This is my last Amazon book for the Kindle that cost more than zero. Where in here does anyone see a problem for Amazon?
01:38 AM on 08/14/2009
By far one of the most non-articles I have read in a while. Please get your facts straight. Read about the Main Street Fairness Act and Streamlined Sales Tax. That would apply more to your case.

The affiliate tax or 'Amazon Tax' is unconstitutional, and up for appeal to a higher court that should have it's ruling later this year. Laws RI and NC enacted only caused Amazon to drop the affiliate program, and therefore continue business as usual (not collecting sales tax). When the NY law gets defeated, the other states with similar law will fall as well.

For the sake of argument, let's say the Feds pass a law requiring etailers to collect Sales tax for all 45 States that require Sales Tax. That means Amazon, eBay, websites, and even your bookstore, Mr. Green, would be collecting tax for over 8000 tax districts that are not defined by zip code, and you would need to file monthly/quarterly statements to those States. All Amazon needs to do is charge for the tax and they are done with no change to their bottom line. They already have software in place to handle the burden. For small business etailers on eBay and websites, it will be a bookkeeping nightmare that will put most small businesses out of business. The big box stores like Amazon will survive and thrive.

The coming death won't be of Amazon, it will be of your internet bookstore.
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thinkingwomanmillstone
great, green, globs of greasy grimey GOPerspeak.
07:43 PM on 08/13/2009
I haven't bought a "real book" in two years. I have more than 400 ebooks on my kindle. do I like paper books better? Yes. Is it worth the extra money and time and storage problems? No way.
04:39 PM on 08/13/2009
OK What? Their distribution system is a model of efficiency, they have a better selection than any physical book store, and their prices are much, much lower due to the lower cost of operation. So what if CUSTOMERS have to pay sales tax, they do everywhere else. If this law comes into effect ALL internet business will pay local sales tax along with the physically local business. Playing field is level, Amazon has lower costs and bigger selection. How do you figure this will ruin their business?
05:57 PM on 08/13/2009
Okay..how does this work? If I'm in Nevada, and I sell a book to someone in Florida...do I owe the taxes to Nevada or Florida???
08:25 AM on 08/13/2009
Well written, but fatally flawed. Amazon won't blink economically from paying sales tax...the consumer will pay it. Puzzled how the author overlooked this tiny fact.
04:48 PM on 08/13/2009
tiny? I can't believe this guy runs his own business...
11:59 PM on 08/12/2009
I'm not convinced this is a serious post :)
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HeevenSteven
20 Minutes into the future.
10:26 PM on 08/12/2009
So what if I have to pay taxes on my Amazon books; until you can offer your books at Amazon's prices, I'm still going to pay much less there. They'll still have a more than willing customer base, how is that going to kill them?
09:20 PM on 08/12/2009
When amazon started charging NY tax, it made me look again at my options. When you add in the shipping cost on top of the tax, I could just as soon go to the bookstore and have a book in my hands immediately. I still use amazon, but visits to my bookstore are much more frequent.
09:43 AM on 08/13/2009
Shipping is $70 per year for all you can eat at Amazon. I buy enough to make it work out at about $0.50 per package over a year and I get teh book within a day. Conversely, if I have to go to a store, I usually have to wait until the weekend these days to find the time for the trip. If I want a book on Tuesday, amazon can have it to me by thursdya for free or Wednesday for a dollar or so. I would have to wait until Saturday at th earliest to find time to pick up that book otherwise.
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joebaggadonuts
Civilization: Evolutionary pathway of choice.
02:37 PM on 08/13/2009
So you buy 140 shipments per year from Amazon? Wow. I'm impressed.
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joebaggadonuts
Civilization: Evolutionary pathway of choice.
02:36 PM on 08/13/2009
I used to enjoy going to the bookstore. Now I don't have the time. I would still like to go, but I don't.
11:12 AM on 08/14/2009
Time is the issue. I sued to spend hours in Waterstones and, before they moved to the soulless new monstrosity, the Tattered Cover in Denver. But now, it's just a huge chore to find the hour to hour and a half or so involved in making a book store run. I can search online for 5 minutes, and usually find the book I want. Plus, with outlets like Half.com or Barrister's books, I can usually find used books for 1/4 the price of a used book store. There are certain book stores that need to be preserved (City Lights Books in San Fran, the Beat Bookstore in Boulder for example). But on the whole, the Internet is just a better, much more viable channel for book distribution.
09:09 PM on 08/12/2009
NOTE: This might be offtopic.
Alex, after reading your article, I decided to pay your site a visit. Pottered around for a while until I came across the listing for "Gilead", by Marilynne Robinson. This book caught my attention and I tried searching for more information about the book on your site. In vain. You can probably guess what I did next.
Yep. That's right. Logged onto Amazon and checked out the book.
Am I buying "Gilead" from Amazon? Probably not. But guess what - by not pushing towards recognizing your market niche and satisfying your target audience, you're not moving anywhere closer to being a profitable business.
Of course, there are a lot of hidden assumptions: I assume, as a curious well-read adult in the 26-34 demographic, I am one of the people whose business you would seek to attract. Secondly, I assume that your bookstore is a business designed for profitability and is not a hobby.
Do correct me if I'm wrong.
12:43 PM on 08/13/2009
Let me get this straight. You expect the owner of an independent bookstore, a person who maybe has at most two or three employees, to provide you with a book report on every title the store has in stock? When do you think the bookseller has the time to read every book in the store? When do you think the bookseller has the time to write something about every book in the store?
09:35 PM on 08/13/2009
You would be surprised... I have seen plenty of small, well stocked book stores in my life where the owner could tell you something about EVERY book they had in stock. If they hadn't read the latest one, yet, they could, at least, tell you something about one of the previous ones from the same author.

Every year millions of books get published. If you take the comics, cook books, travel books and self-help stuff out and you focus on real literature (not much of which makes it to the NYT best-seller list), you are down to a couple thousand books worth reading. And there are plenty of book lovers who can keep up with a significant subset of those. If books are your life, the whole thing takes on a completely different dimension.
08:40 PM on 08/12/2009
I have been using amazon before it became cool to shop in amazon (since 2000).
I have purchased tv, home theater system, gps, books, and more books, and camera, and mp3 players. EVERYTHING from amazon.

love their customer service, love their shipping. its a wonderful company.

brick and mortar is an unviable business. too much overhead. Amazon is here to stay for a long time.
08:20 PM on 08/12/2009
I don't see why Amazon can't survive even if they have to charge tax. Will it be more expensive for the customer? Yes. Does that hurt Amazon? No.
06:43 PM on 08/12/2009
Doubtful. Even were amazon to charge sales tax, they'd still be cheaper than bookstores for 95% of their products. and much more convenient. I buy 5 or so books per week. I visit a bookstore perhaps once every 2 months these days whereas I used to go daily before Amazon. even if amazon became a little more expensive, it's just much more convenient. And if fuel prices go higher again, then it becomes even more so because I don't have to drive to the book store.
09:04 PM on 08/12/2009
yeah, I unfortunately have to agree with these guys. I hate to see bookstores go away, and especially the characters that own and run them, but this train, tax collectors or not, has done left the station.