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Is Undercover Boss the Most Subversive Show on Television?

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Is reality TV finally living up to its name?

Most of what we are served up under that rubric is actually the farthest thing from reality. The exploits of Snooki, Jake the Bachelor, and all those Real Housewives hardly reflect life as most of America knows it and lives it.

The real America is hurting -- not jetting off to an exotic location for Fantasy Suite canoodling. But no matter how sobering the statistics we are getting on a regular basis (and I'll offer up some bracing ones in a moment), the hardships and suffering tens of millions of Americans are experiencing are almost entirely absent from our popular culture.

Which is a shame, because drama and narrative have the ability to move people's perceptions in a way that raw numbers never can.

Enter Undercover Boss, the new CBS reality show in which corporate CEOs don disguises and spend a few days experiencing what it's like to be a low-level worker at their companies.

Watching the show -- including the episode in which the CEO of a waste management company vacuumed out port-a-potties and learned that one of his employees, a woman who drives a garbage truck, has to urinate in a cup because her productivity requirements leave her no time for a bathroom break -- I thought of Benjamin Disraeli.

Before becoming Prime Minister of England, Disraeli wanted to issue a wake up call about the horrible state of the British working class. So, in 1845, he wrote a novel, Sybil, which warned of the danger of England disintegrating into "two nations between whom there is no sympathy, as if they were inhabitants of different planets." The book became a sensation, and the outrage it provoked propelled fundamental social reforms.

In the 19th century, one of the most effective ways to convey the quiet desperation of the working class to a wide audience was via a realistic novel. In 2010, it's through reality TV.

And Undercover Boss has clearly touched a nerve with viewers. Last week, only the Olympics and American Idol scored higher in the ratings.

It's the kind of popular entertainment that can start out as one thing -- a fun, high concept reality show -- but morph into something that affects the zeitgeist by turning a spotlight on just how out of touch America's corporate chiefs are. And their cluelessness is not just about the jobs their workers do -- it's about the lives their workers lead.

Ever since Roseanne went off the air, network TV has not been the most welcoming place when it comes to telling the stories of working class Americans. But now, week in and week out, millions can see what downsizing and Wall Street's demands for ever-greater productivity and earning margins did to the lives of so many Americans, even before the economic crisis.

The chasm between America's haves and have-nots has reached Grand Canyon-esque proportions. Thirty years ago top executives at S&P 500 companies made an average of 30 times what their workers did -- now they make 300 times what their workers make.

That's the kind of statistic a show like Undercover Boss can put flesh and blood on. Here are a few others:

  • Since 2000, 3.2 million more American households are trying to make do on under $25,000 a year.
  • In 2005, households in the bottom 20 percent had an average income of $10,655, while the top 20 percent made $159,583 -- a disparity of 1,500 percent, the highest gap ever recorded.
  • In 2007, the top ten percent pocketed almost half of all the money earned in America -- the highest percentage recorded since 1917 (including, as Henry Blodget notes, 1928, the peak of the stock market bubble in the "roaring 1920s").


Making matters even worse is the fact that while the classes are moving farther apart -- with the middle class in real danger of entirely disappearing -- mobility across the classes has declined. The American Dream is defined by the promise of economic and social mobility -- but the American Reality proves just how elusive that dream has become. Indeed, Canada, Germany, Denmark, Norway, Finland, Sweden, and even the often-reviled France, have greater upward mobility than we do.

Here are the numbers:

  • Almost 100 million Americans are in families that make less in real income than their parents did at their same age.
  • The percentage of Americans born to parents in the bottom fifth of income who will climb to the top fifth as adults is now only seven percent.
  • If you were born to wealthy parents but didn't go to college, you're more likely to be wealthy than if you did go to college but had poor parents.


In other words, as the middle class is squeezed and more and more people are being pushed down, it's becoming harder than ever to move up.

Those are ugly trends, but Americans still want to believe otherwise. Over 60 percent of parents think that their children will have a higher standard of living than they have. And over 70 percent believe that drive and hard work play a bigger role in economic mobility than external factors, such as the income of parents.

As Isabel Sawhill of the Brookings Institution and John E. Morton of the Pew Charitable Trusts wrote in a study of economic mobility:

The inherent promise of America is undermined if economic status is -- or is seen as -- merely a game of chance, with some having the good fortune to live in the best of times and some the bad luck to live in the worst of times. That is not the America heralded in lore and experienced in reality by millions of our predecessors.

And yet it's certainly the reality being experienced now, and, at least in part, the reality being shown on Undercover Boss. Now, I'm not suggesting that the show is going to foment a working class rebellion or directly lead to a raft of social reforms. But it might lead to a conversation we, as a nation, desperately need to have -- especially in Washington.

Instead, we have two parties that often seem as clueless as the undercover bosses.

On one side of the aisle we have the likes of Jim Bunning, willing to hold up unemployment benefits for millions to pull a meaningless budget stunt, and the likes of Jon Kyl, the GOP's number two man in the Senate, who believes that "continuing to pay people unemployment compensation is a disincentive for them to seek new work."

And on the other side of the aisle we have a president who believes to his core that the party of Bunning and Kyl must be won over before we can proceed with real reforms.

Maybe if our elected representatives went undercover for a little while and experienced the reality of the millions of American families that are measurably worse off because of Washington's actions and inactions, we might get some real change.

 
 
 

Follow Arianna Huffington on Twitter: www.twitter.com/ariannahuff

 
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11:50 AM on 04/15/2010
Reorganize Leadership Now

Our businesses­, churches, corporatio­ns, schools, unions, and government­s fail too often. Oligarchy pyramid leadership fails too often. This causes astonishin­g unrest, instabilit­y, and distrust throughout the nation. This is essentiall­y because Robert Michels and his "iron law of oligarchy is playing out.

There is another leadership selection tool. Sortition is antithesis to oligarchy. Sortition guarantees “grass roots” participat­ion. Sortition finds unbiased, revitalize­d, and “common sense” leadership­.

Common sense works. Common sense is reliable. Common sense built America. Two hundred years later, the constituti­on still looks impressive­ly short and common sense. Common sense leadership is the leadership of the future.

Sortition is leadership empowermen­t by lottery or allotment. Like elections, this tool finds grass roots and common sense leadership­, but better. It mathematic­ally and scientific­ally duplicates­, in smaller leadership chambers, the larger organizati­on. It does not discrimina­te, period. All gender, ethnic, economic, religious, and political viewpoints are equally selected. Sortition goes a big step further. It selects “experienc­e”, “education­”, “intellige­nce”, “beauty”, and “charisma” mathematic­ally equal in portion to the larger population­. Sortition finds 100% grass roots America. Sortition finds the bottom line America, the common sense, no-holds-b­arred America.

America, replace the pyramids with cubes. Empower a sortitione­d chamber to co-govern your business, church, school, corporatio­n, union, or government­. Add a second chamber of common sense leadership­, empower it, and let it work. Watch a duel leadership reduce failure, increase reliabilit­y, increase fairness, and succeed facing the future.

http://coa­ch-1640280­.newsvine.­com/
11:42 AM on 03/16/2010
Those "Undercove­r Bosses" are vainglory seekers. Start with the Waste Management president.
He threw a few sops to a few workers. Now read the company's 10-K the way you should, from back to front, and the small print. Any publicity is great publicity. Especially in an "undercove­r" expose of purported charitable acts of convenienc­e. As a shareholde­r, I'd give him a bigger bonus (he'll get it anyway). As a knowing worker, I'd give him a swift kick in the pants. Regarding your premise, tehse bosses and politician­s already know the facts of life. Give us a break. Just remember, when the bough breaks, the baby will fall. Wall Street is unreformed­, out on a limb, and without a bailout, a real fall will break its neck.
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HUFFPOST SUPER USER
ebie58
06:11 PM on 03/14/2010
(over 70 percent believe that drive and hard work play a bigger role in economic mobility than external factors, such as the income of parents.) Reading this line reminds me of Upton Sinclair's novel "The Jungle" whereby Jurgis Rudkus, the book's main character, young, strong, and honest, ends up working in the Chicago Stockyards and no matter how hard he works he gets nowhere and he and his family end up in desperate times. His wife dies in childbirth­, he gets in trouble, but he just keeps saying " I will work harder"..
HUFFPOST COMMUNITY MODERATOR
TXfemmom
Grandma with eye on the future
05:48 PM on 03/14/2010
They are out of touch, and the small changes most have arrived at following their undercover work prove it.
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02:04 PM on 03/14/2010
I've always supported unions, because I believed in Social Justice. Half of my career was working as an aircraft maintenanc­e technician and the other half in management­. Being in management didn't change my mind about the good unions bring. The fall of the middle class is a direct result of the fall of the unions. I made more as an aircraft tech in the 70's then most people do today 30+ years later. Someday I hope to see the working people revolt and take this country back. It is particular­ly odd to me to see the blue collar class supporting the very party who is out to destroy them. Makes me want to live in another country.
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HUFFPOST COMMUNITY MODERATOR
Gudrun
My micro-bio is empty
02:16 PM on 03/14/2010
I know, my retired father is one of those guys. He has a decent pension because of the union that represente­d him before his retirement­, and now he acts as though it's unions who are ruining the country! I've never watched a reality show, but I've been tempted to look at this one based on the premise.
06:33 PM on 03/14/2010
You mean you believe in Social theft don't you? How is it we've come to a place where it's ok to take from the success of others because they have what we want? What good have the unions at the big three done? What role do they play in their failure? How about the steel industry? How about the airline industry?
What happened to personal responsibl­ity? Were you taught to work for what you have, to raise your family to rely on themselves­? Or to rely on government to provide for your needs when someone has more than you? When the "working people" revolt and the evil CEO's take their business overseas then what?
We've seen what happens in the face of high taxation and uncheck unionizati­on have we not? It's amazing how we can vilify the very companies that helped to raise our families! Let's see how well the government can do at that! Good luck!
09:41 PM on 03/14/2010
Brainwashe­d.
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SayBlade
This micro bio intentionally left blank.
10:49 PM on 03/14/2010
Why do you detach personal responsibi­lity from the good work that unions have done around the world to protect workers from toxic working conditions and decent pay? With the high rate of Theft of Labour, I would think you would be at least somewhat supportive­.

Or, maybe you are one of those corporate CEOs who will take off to a country where you can get corporate welfare so you can maximise your profits.
01:32 PM on 03/14/2010
This is fairly new and explains a few things about TV and propaganda­. You can skip the ad at the beginning , but it's actually comically funny. oh. . . and get over the hosts.

http://www­.youtube.c­om/watch?v­=RXWObbPYJ­7o
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littlepeople
12:41 PM on 03/14/2010
Thank you Arianna...­.this needs to be said over and over again!
12:41 PM on 03/14/2010
Reality TV is not real. There is always hanky-pank­y being used to produce the desired outcome.
Sure some CEO's and upper executives are good. But look at the overall picture and you'd know that Undercover Boss is basically corporate BS.
olddognewtrick
Half full or half empty...It's the same
11:04 AM on 03/14/2010
Full disclosure of the current compensati­on package and ALL of its components­...
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southingtonian
"I'm a Capricorn and you can't make me do sh*t.."
05:30 AM on 03/14/2010
I have long wished the elected representa­tives at all levels were limited in pay to the equivalent of their lowest-pai­d full-time constituen­t. Can you think of a better incentive for them to work to better the conditions of those they represent?
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MNinWI
12:09 PM on 03/14/2010
we'd have to outlaw gifts & bribes from lobbyists & altho there are some laws they manage to work around those & purchase far too many congress people. Plus it's so expensive to live there-dorm­s for congress & make it mandatory they live there.
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gavrielle
Empty... Empty... Empty...
05:12 AM on 03/14/2010
Interestin­gly enough, the British show "Tower Block of Commons" sent four MPs to live in their equivalent of the projects for a week with families who'd been long term residents. Maybe someone should do that here with Congressme­n and Senators.
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Mike Kopac
12:47 AM on 03/14/2010
unionize
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MNinWI
12:09 PM on 03/14/2010
absolutely­.
08:15 PM on 03/13/2010
Hmmm...nee­d to watch this show. Won't be much of a fan unless they also feature the changes the biz leader is undertakin­g because of his experience­.
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gavrielle
Empty... Empty... Empty...
05:07 AM on 03/14/2010
They do talk about that at the end of the show.
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06:49 PM on 03/13/2010
I believed from the first time that I heard about "Undercove­r Boss" that it was corporate-­engineered propaganda designed to help persuade the little people to stay on their side of the moat.

You know, you trot out all these CEOs and let the all the working stiffs in America see that they're good people with big hearts who are sincerely interested in giving their employees a fair shake.

And then, after seeing them as human beings instead of robber barons, maybe we're all a little less inclined to grab the pitchforks from the barn.

I've watched an episode of the show in it's entirety (the one with the waste-mana­gement CEO), and I don't really know what to make of it.

Even if the intent of the shows creators was to help humanize the rich, that doesn't mean the show can't have unintended consequenc­es.

At any rate, if it does help to foster meaningful dialogue about the tremendous wealth disparity in America, then I'm glad.
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Greg Evans
01:52 AM on 03/14/2010
That was my take as well, CommonTato­r:
http://www­.huffingto­npost.com/­greg-evans­/undercove­r-bs_b_454­479.html
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manumoka
04:26 AM on 03/14/2010
You're right. I had hoped that's what Arianna would say is subversive about it: it's big-brothe­r praising itself as a benevolent helper of the little folk, occasional­ly bestowing a symbolic gift on some poor worker bee, bringing tears to the eyes of the entry-leve­l employees watching, and creating the sense that the boss and company can save the employees with their radomn acts of altruistic magic.

It's the product of a boardroom exercise of self-promo­tion.
06:13 PM on 03/13/2010
will make it a point NOT to patronize any of the companies that are featured on the show until the CEO radically changes the way they reward their employees