Melissa Llarena is an employee-transition expert with 15-plus years of experience in career development. She is the president of Career Outcomes Matter. She has transitioned across 16 different business units throughout her career and has coached professionals since 1997.

Melissa began her career at JPMorgan Chase as a generalist in HR, where she focused on performance management and high-potential career-development programs. Later, she transitioned into the bank’s Internet-marketing unit, where she worked on competitive intelligence. She then left the bank to join Reuters, where she was the lead trainer for Fidelity Investments. These experiences positioned her well for later roles marketing brands across sectors, including in consumer product goods, financial services, and technology. After 10 years as a marketer of products and services for brands including AmEx and P&G, she decided to help top talent market themselves.

Today, Melissa is an adjunct instructor for NYU and lends her expertise as a volunteer interviewer for not-for-profit, career-development organizations in the US. She also delivers transition strategy talks at Harvard, NYU, Baruch College, the NYC LGBT Community Center, Ivy League Alumni LinkedIn Group, and other organizations.

Melissa authored a widely viral eBook, The Mommy Shift: A Reentry Strategy. Fox Business News, American Express Open Forum, US News & World Report, Social Media Week, WSJ, TheLadders and Technorati have turned to her for insights. She has authored articles for Forbes and Women 2.0 focused on career transitions, and has recently published How to Avoid Being Dumped by Your Best Employees in 2013.

Melissa earned an undergraduate psychology degree from NYU. She earned an MBA from the Tuck School of Business at Dartmouth.

Get instant access to a 20-page interview preparation kit that will give you an edge. Join the thousands who've read her career insights in Forbes and The Huffington Post. Follow her at @CareerOutcomes.

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