Rebecca Mairone is Default Servicing executive for Bank of America Home Loans, one of the world’s leading financial services companies and the nation’s leading mortgage servicer with a $2 trillion servicing portfolio representing nearly 14 million customers nationwide. Bank of America serves more than 59 million consumers nationally through its network of banking centers located in 32 states and the District of Columbia and 175 countries around the globe.
Mairone oversees the Servicing division’s default management activities, including home retention, workouts, foreclosure and bankruptcy, collections, as well as short sales and real estate owned. Her team leads efforts to provide homeownership solutions for distressed borrowers, including utilizing proprietary modifications and traditional workout solutions, as well as other liquidation and foreclosure prevention options.
Prior to her current role, Mairone has held other key leadership positions with Bank of America Home Loans, including overseeing the Servicing and the Centralized Mortgage Sales organizations. In addition, prior to the company’s merger, Mairone held several management roles with Countrywide Home Loans, including leading fulfillment operations, technology, lead distribution and call center management.
Prior to joining the company, Mairone previously managed the central sales mortgage organization for JP Morgan Chase, held several positions at Cendant Mortgage, and spent eight years in the industrial chemical and manufacturing industry.
Currently, Mairone is a member of the Bank of America Global Diversity and Inclusion Council representing Home Loans and Insurance, which actively promotes an inclusive work environment of all associates. In addition, she is an executive sponsor for Leadership, Education, Advocacy and Development (LEAD) for Women, a network dedicated to promoting professional women's development to help grow, attract and retain successful women throughout Bank of America.
Mairone earned her B.S. degree in Chemical Engineering from Drexel University, and her M.B.A. from Villanova University, both in Philadelphia PA. She and her family are actively involved in the Los Angeles Juvenile Diabetes Research Foundation, whose mission is to find a cure for diabetes and its complications through the support of research.