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Entries by Ann Handley from 08/2007

Learning to Shut Up and Listen

| Posted 08.02.2007 | Business
Read More: Business News

Let consumers dig your brand -- or not -- on their terms.

Too Popular for Facebook?

| Posted 08.03.2007 | Media
Read More: Media News

What happens when you have too many friends on Facebook? Facebook boots you off -- swiftly, permanently, and without a chance of appeal.