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Entries by Jonathan Bernstein from 09/2010

The C-Factor: How Credibility Plays a Role in Crisis Management

| Posted 09.13.2010 | Business

Imagine your organization becoming the target of a class action lawsuit alleging fraudulent marketing practices; or learning that it's the target of an investigation by a state attorney general.

How to Avoid Foot-in-Mouth Disease

| Posted 09.22.2010 | Business

Shoes belong on your feet, not in your mouth, so use this list to make sure you get the best possible media training.