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Entries by Jonathan Bernstein from 10/2010

How to Fail at Crisis Response

| Posted 10.08.2010 | Business
Read More: Crisis Simulations, Crisis Management, Crisis Exercises, Crisis Testing, Crisis Communications, Crisis Plan, Risk Management, Business News

Testing a plan for the first time always has the potential for something going horribly wrong.

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Third World America -- How to Prevent our Crisis From Becoming a Disaster

| Posted 10.13.2010 | Books
Read More: Crisis Prevention, Usaid, Crisis Management, Third World America, Arianna Huffington, Books News

Third World America is an excellent analysis of a crisis in progress -- what I have frequently called a slow burn crisis, one whose warning signs are all present if you look for them

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Inside a Reporter's Mind -- A Scary Place

| Posted 10.16.2010 | Media
Read More: Journalists, Crisis Management, Media Relations, Crisis Communications, Public Relations, Journalism, Media News

Believe it or not, reporters would probably find it as scary to be in your mind as you would to be in theirs. The catch is that they're paid to be in yours and will do their best to get there.

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Product Recalls -- Tips for Businesses, Media and Consumers

| Posted 10.27.2010 | Business
Read More: Recalls, Crisis Management, Media, Business, Crisis Communications, Public Relations, Business News

Through my work in support of product recalls, I have identified trends in both well-done and poorly done recalls that prompted me to offer these ten tips to businesses that may have to go through this process.

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