iOS app Android app

Entries by Manish Mehta from 12/2009

Isn't the Value of Social Media What Business Is All About?

| Posted 12.08.2009 | Technology

"Mom and Pop" knew that their business was only as successful as their relationships with customers. That's how every company can achieve success using social media -- by facilitating the conversation.

Turning Our Customers into Colleagues

| Posted 12.14.2009 | Technology

There is a new way to think about how to listen and respond to your customers. Gone are the days of solely relying on traditional focus groups or phone and Web surveys.