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Entries by Margaret Heffernan from 01/2009

Lessons from a Vineyard: Ignore Predictions

| Posted 01.06.2009 | Business

Civil war broke out in the Lebanon in 1977. As Nicholas Taleb recalls in The Black Swan, adults at the time were utterly confident that the war would end in "only a matter of days."

Recession Leadership: Don't Kick the Cat

| Posted 01.13.2009 | Business

I watched the President of a Fortune 100 company chew out a junior exec for a technical glitch. It was a 'kick the cat' moment: a powerful person taking their anxiety out on someone vulnerable.