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Ben Griffith

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Who the Chick-fil-A Boycott Really Hurts

Posted: 08/01/2012 5:08 pm

In the Chick-fil-A controversy I find myself without a team.

Like the left, I believe strongly that discrimination against the LGBT community is unjust and politically indefensible. But unlike the left I find that boycotting a corporation like Chick-fil-A is both unrealistic and contributes to a growing polarization in American civil discourse.

I want to think about the actual action of boycotting Chick-fil-A. What does it accomplish? Who does it injure? Consider the economics of a #1 at Chick-fil-A. When I buy my #1, 50 percent goes to the local Chick-fil-A to pay for overhead, labor costs and the operator's earnings. The other 50 percent goes to Chick-fil-A's corporate office in order to pay for corporate employees, marketing, research and all of the other things that a business major could tell you a lot more about than I could. Of that 50 percent that goes to corporate, part of it goes into a fund for charitable donations, and part of that money goes to organizations who seek to prevent LGBT rights.

So, who does the boycott hurt? As I see it, it first and foremost hurts the local employees. Out of $6, pennies go to anti-LGBT organizations while $3 goes to the few dozen employees.

Good actions frequently involve something bad within them. Rarely (if ever) is an action wholly good without any unintended negative consequences. This boycott is no different. In refusing to eat at Chick-fil-A, Dan Cathy is affected slightly, organizations like Family Research Council are affected slightly, but local workers like Aaron or Wes or Nancy are affected directly and profoundly. And in my experience, Aaron, Wes and Nancy are often (obviously, not always) people who both employ and firmly support the expansion of rights for LGBT people. For me, the "collateral damage" of the boycott is an important, yet overlooked, ethical aspect of this controversy.

But the realism of this argument exposes the fundamental issue at stake -- boycotts are essentially ideological. People on left and right are attempting to make a statement much more than they are genuinely trying to affect public policy concerning LGBT civil rights. Those on the left could spend their time and energy enacting social policy change through political organization. If they disagree with the sentiments of Dan Cathy or the agenda of those organizations Chick-fil-A supports, they could attempt to directly engage Cathy or the organizations in dialogue on the matter.

Instead, people on both side have bought into an ideological divide that makes little realistic or practical sense. Each side has picked teams and given those who share their jersey an uncritical free pass. Further, little thought is given to the real implications of a boycott and the people who it actually hurts. I imagine that for many others like myself the ideological impasse and vitriolic rhetoric is disheartening. We should be better than this.

So, my question: is further polarizing the (un)civil discourse of the left and right and hurting the employees of local Chick-fil-A businesses worth making an ideological point?

 

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08:27 AM on 08/06/2012
Your explanation of where the local money goes is inaccurate as in your explanation, it is as if the local employees will not get paid. They will... the franchisee who owns the location is the one who would be hurt as he still has to pay his expenses. So, the local business owner, not his staff is damaged. Now the BIGGER ISSUE is should a person in this country be allowed to express their personal view on gay marriage? The owner of the company did, and that upset some people. Those people attempted a boycott and Americans who understand the concept of free speech responded. Simple... when someone attacks and attempts to stop the legal expression of ideas expect a response - next time THINK IT THROUGH...
02:05 PM on 08/08/2012
if the franchisee can't pay his expenses they will cut hours, people or in extreme circumstances have to shut down.... so local employees will be the ones in the end hurting!
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Paul Robertson
01:50 AM on 08/06/2012
Assuming that our hypothetical diner is still going to buy his lunch somewhere then the local economics is a zero sum game. Maybe the C-f-A lets Aaron or Wes or Nancy go. That's ok, because the KFC over the road is hiring because of the extra diners who were previously eating at C-f-A. Labor is mobile. On the other hand, hopefully it will have an impact on the franchisees, who will hopefully in turn place pressure on head office to stop funding hate groups. Your suggestion of engaging directly with Cathy is doomed to fail; he's already made that abundantly clear. But hopefully he will listen to his accountants and franchisees.
Fast food shouldn't be "polarising". No one wants red and blue color-coded takeaway. But especially in the wake of "Citizens United" people have been talking about getting corporate money out of politics. Well here is a grass roots movement telling one company to keep its money to itself. What's to criticise in that?
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Paulied
10:19 PM on 08/04/2012
Do you care what percent of a 1960's Montgomery bus ticket would have gone to feed the bus driver's family? Not anymore. Boycotts are a proven method to affect social change. They work. Is there collateral damage? Yes. In the end, when the world is a more just place for everyone, was it worth it? That you have to answer yourself. For me, unequivocally yes.
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Ben Griffith
09:53 PM on 08/05/2012
The brilliance of the bus boycotts is that they profoundly impacted the local business owners who ran the busses. As I understand, this is not a fair comparison to the impact of the CFA boycott as I outlined it.
12:16 AM on 08/04/2012
I made a similar point today that it's unfortunate that mr. cathy's behavior will hurt employees most. As for the owners, they either knew of his position in which case they deserve the out come, or they weren't careful enough about who they engaged in business with. Several people explained to me many of their employees share mr. cathy's values, so none of those who share his opinions are innocent victims either. mr. cathy will most likely make no apologies to those who are innocent victims of his prejudicial activities. Both the boycott and mr. cathy's indifference towards how his activities harm his employees succeed in bringing attention to just how the conservative movement operates; they covertly support discriminatory legislation and have little or no regard for the middle class. I agree that some employees are innocent victims, but the public needs to understand the kind of people who are trying to take over this country. The polarization exists because they continually prove themselves uncompromising and non neoconservatives have had enough of their arrogance. They need to be exposed because so many people refuse to look beyond their smoke and mirrors. This kind of situation exposes them.
09:23 PM on 08/03/2012
Of course we must be polarized on this subject. Like in other civil rights movements, choices must be made.

Yesterday, many people lined up behind some hate exploiting and degenerate politicians for their bigotry communion. Some of them had their gay, lesbian or questioning children with them and feed them a new dose of condemnation with their chicken sandwich.

Is it any wonder that so many GLBTQQ children commit suicide? Can this be in any way what good Christians want?

There is still so much homophobic hatred out there and some wallow in it because it makes them feel better about themselves in some strange way. Other people knew deep shame or they will in the future. They will be those who repent on T.V. later just as some of the old segregationist are doing now.

The reasonable among us can agree to disagree without supporting hatred and bigotry. All the religious posturing cannot hide the true intent of what is being promoted by this company and their supporters. It is our job, all of us, to call it out and say no to it in our society. It is not a matter for the law. It is a matter for people of conscience and heart to thrash out, take responsibility for and mature into.
08:53 PM on 08/03/2012
I in no way intend to spend my money in such an establishment. I hope this adds to the polarization of America on this issue. We need to be divided and forced to choose sides. I lived through the civil rights years in the Deep South. Choices had to be made.

Yesterday's parade, led by a few degenerate politicians attempting to use the energy of hatred, was a shameful outpouring of ignorance and pettiness. There is a great deal of homophobic hatred out there. Some choose to wallow in it because, in some strange way it makes them feel better about themselves.

Others, I feel sure, knew that they were in the wrong when the feel into line for their bigotry communion. I suspect that many feel or will feel deep shame just as other segregationist from the past who now often repent on T.V.

I do think that reasonable people, no matter what they believe, need to ask themselves if they want to be part of promoting and condoning this hatred.

There are gay and questioning children trapped in those hateful communities and families Now they must ingest hatred even with their chicken sandwiches. Is in any wonder that they all too often kill themselves.It comes close to the question of the burning children (would you do or say this thing in front of the children who were thrown alive into the death camp ovens?).

Is that what good Christians want?
Syllogizer
Barely Left of Pobedonostsev
07:24 PM on 08/03/2012
"Rarely (if ever) is an action wholly good without any unintended negative consequences. " -- and you call yourself a theology student? What kind of theology did you study? Not Christian theology, clearly. It sound like you did only pagan theology, and never got past the line from Homer about Zeus mixing from the two jars of good and evil.
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Ben Griffith
09:56 PM on 08/05/2012
This is one of St. Augustine's fundamental ideas that has spurned a long tradition of "Christian realism."
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Barely Left of Pobedonostsev
03:36 AM on 08/06/2012
I have read quite a bit of Augustine, yet have no found that. Have you got a citation for it?
09:30 AM on 08/03/2012
The basic assumption that the money not spent at CfA simply disappears is inaccurate. Most people who care about where they spend their money, simply choose other outlets. So I'll cross the street and go the Burger King, KFC, or almost anywhere other than CfA. My money supports Mary, Jim and Sue who work there. In time, the more people who patronize Burger King, the more employees they need and Aaron, Wes and Nancy can simply come to work at Burger King. CfA goes away. Isn't that what capitalism is all about - voting with dollars?
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Ben Griffith
05:46 PM on 08/03/2012
This is a non sequitur. It's still true that the boycott affects local business owners--not Dan Cathy. I suppose your argument could run that if every person boycotted CFA, then the company would self-destruct, affecting Cathy. But even in this scenario, owner/operators and managers could not easily slide in to other restaurants like minimum wage workers. Plus, there's the further consideration that working at CFA is qualitatively better than working at, say, Taco Bell in many circumstances. Regardless, my argument is that there are better, more effective, more realistic responses than a boycott.
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rsttho557949
What is Job's Crucible?
11:59 PM on 08/02/2012
You know, all this controversy stems from the fact that Christians do not believe in same sex marriage. Gays have been living in this country for years and really without incident. I really don't believe that gays are hated as projected by the media and frustrated gays. If the gay marriage thing didn’t come up, we would never have the persecution of Chic-fil-A. Uncompromising Christians are firm in their stance that marriage-traditionally- has been between one normal man and one normal woman. Uncompromising Christians also understand that if they yield to public pressure and vote that law into the books they are, in fact telling God, we obey you and not them. You're wrong and they’re right. As Bill Graham said recently, if Christians do give into public pressure, then Sodom and Gomorrah should be given an apology, and ALL SINS should be cancelled. There should also be no need to believe in anything. No Uncompromising Christian is that stupid to do that because he or she knows that their faith is being tested by the Devil. Stand tall Christians. We aren’t the haters. Those who keep disrespecting the Will of God are the haters. It’s a losing battle to go up against God. Not only is one alienating himself in this country, he or she is making it known where they wish to spend the eternity…and it’s not with God.
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LoganDC1
Bumper stickers never give enough detail
11:26 PM on 08/02/2012
I would urge you to consider how many people who have never even thought much about this issue, much less taken a position, are doing so for the first time.

If you want to invite everybody over for an encounter session, that's real nice, but how likely is that to engage people who don't want to think about the issue in the first place?
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BOBinPS
Really?
08:25 PM on 08/02/2012
OK, but does a boycott of CfA increase polarization, or draw attention to an already polarized issue? I believe the latter. Discourse is good, at least according to the SCOTUS.
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raker
07:59 PM on 08/02/2012
I disagree with this post. We have a duty to shun people and businesses that promote policies, public or private, that we find repugnant. There's a long list of companies I would never set foot in, and now chickfila is near the top.
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Ben Griffith
11:25 PM on 08/02/2012
I respect personal decisions to boycott. I only want to raise awareness of the realistic consequences of such an action. If the local businesses are who suffer most by a boycott, and they are the ones who promote policies you find repugnant, then they deserve to be shunned. In my experience, this is not the case.
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07:04 PM on 08/02/2012
I have a habit of taking the side of whoever is being boycotted. I think boycotts are more harmful to our freedoms than the issues that trigger these boycotts.
So for the record, I went to Chick-fil-A and waited in long lines just because this boycott pissed me off so much. Not because I am a big supporter of whoever at Chick-fil-A is being boycotted. And I wouldn't be surprised if that is why most of the other people showed up also.
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kgva
My micro-bio is empty
12:31 AM on 08/03/2012
You should read the article regarding how gay employees at Chick-Fil-A felt about it. Apparently there was a lot of hate mongering throughout the whole experience, so I'd have to say that a lot of people really just showed up because they are bigots, unfortunately. I wish the world was filled with idealists and optimists, but it simply isn't. There was a lot of anti-gay hatred being spewed according to the reports that I read about it. It's really sad to me that we are still doing things like this.
11:53 PM on 08/04/2012
I find your stance of taking the side of whomever is being boycotted beyond ridiculous and, most likely, disingenuous. If the head honcho of your local eatery admitted to having a low opinion of who or whatever you are, say: ethnically, and you discovered that he funded organizations whose agenda it was to roll back the civil rights of that ethnicity, would you continue to eat there? In fact, make a point of eating there even if it wasn't someplace you normally frequented despite knowing that a portion of what you spent on those soggy fries is funding those who are out to sabotage you and your children?

One of the points of the freedom you have is that you can boycott such a place and encourage your friends to join you. But I sign off wishing you the opportunity, as soon as can be, to shoot yourself in the foot.
04:15 PM on 08/02/2012
I am no fan of Chick-fil A --- just not into their food, so I don't go there. However, a boycott isn't going to solve anything. If I heard that this restaurant was denying admission to certain people to eat there or had downright blatant discriminatory hiring practices, I would agree with a boycott. But that isn't what we are hearing from the head of this chain. I agree with the author of this blog --- this just further polarizes an already polarized nation. There are bigger fights for the gay community to deal with than a fast-food restaurant. On the other side of the coin, the likes of Mike Huckabkee and Sarah Palin only add fuel to the fire....
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LoganDC1
Bumper stickers never give enough detail
11:36 PM on 08/02/2012
So, you would rather have the nation quietly content to tolerate my being treated as a second-class citizen, and opposed to being "polarized" over the question of whether that is right or wrong?

Personally, I'm glad to know where everybody stands.

This isn't about the fast food restaurant -- it's about people choosing sides in the fight they picked. Seriously -- they've been supporting anti-gay causes for years, but people didn't do more than grumble until Dan Cathy took it to the next level.

And don't tell me he's just a corporate officer -- CFA is not a publicly traded corporation, they're a closely held family corporation. That heightens the 1st Amendment protections attached to his views, but it also makes it crystal clear that he's responsible for them. He has a right to hold them that I would defend to my last breath, but others have a right to disagree.
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kgva
My micro-bio is empty
12:33 AM on 08/03/2012
They do actually have blatantly discriminatory employment practices, it's been going on for a long time and they've settled quite a few cases. But I totally agree, there are bigger fish to fry, so to speak.
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phal4875
The world is run by cats; we just feed them.
03:10 PM on 08/02/2012
Dan Cathy has decided to follow some parts of the Bible and not others. Has he ever stoned an adulterer or killed a child who spoke back to his parents? If he is not going to be consistent, he should simply sit back and enjoy the killing of a few chickens.
04:27 PM on 08/02/2012
Wow...I'll say it backwards. Wow. You oversimplified the entire point, glossed over facts, and ignored the truth. He has been very consitent.

For the record, God gave us all domionon over all things on the Earth, and the food to eat; from the Birds in the air, to creatures on land, and in the sea.

It is food for all of us. So killing chickens is not such a bad thing since God provided them for us. We are not cow's chewing on a cud, we have canine teeth, for ripping and chewing and nashing of meat. People...ugh..
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Barely Left of Pobedonostsev
07:27 PM on 08/03/2012
You didn't quite get it right. When God gave Adam "dominion over all things on the Earth, and the food to eat:", He told Adam he could eat of every tree in the Garden: he did NOT say Adam could kill animals and eat their meat. That permission came only with Noah.